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Gallatin Ford

Gallatin, TN

Overview
Employees
Reviews
Vehicles
4.6
1,174 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 1,174 reviews

January 09, 2025

I was very pleased with my overall experience with sales, finance, and service teams. Very helpful! More

by Gmcmana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Howell, Colton Green
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Jan 09, 2025 -

Gallatin Ford responded

Thank you for taking the time to review Gallatin Ford! It really means a lot to hear that you're happy.

January 08, 2025

Everyone is always pleasant to talk with and they inform you of what needs to be done to your vehicle More

by 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond, TJ Pardue
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Jan 08, 2025 -

Gallatin Ford responded

Thank you for sharing your experience! We're glad to hear our team at Gallatin Ford provided clear communication and a pleasant atmosphere. We appreciate your support!

January 07, 2025

EXCELLENT and very understanding. Noah was very thorough, kind, and polite and kept me up to date on the progress of my vehicle. Noah was extremely thoughtful. I have always had wonde More

by Jeanne Hesson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah from the Service Dept
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Jan 07, 2025 -

Jeanne Hesson responded

EXCELLENT and very understanding. Noah was very thorough, kind, and polite and kept me up to date on the progress of my vehicle. Noah was extremely thoughtful. I have always had wonderful service and was updated the entire time I was there. I give Miracle Ford an A+ 5 Stars. I was very pleased and will always return to have my vehicle serviced. Thank you, Jeanne Hesson from Hendersonville, TN

Jan 07, 2025 -

Gallatin Ford responded

Jeanne, thank you for sharing your experience with us at Gallatin Ford! We're delighted to hear that Noah provided such thoughtful and thorough service. We look forward to seeing you again for future vehicle needs!

January 06, 2025

I was called to remind me that I needed an oil change. I appreciated that and from there the experience was great. Noah was professional, courteous, helpful and above all knowledgeable. When I bought my B More

by jonesko2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Jan 06, 2025 -

Gallatin Ford responded

We're delighted to hear that your experience with Noah and the team at Gallatin Ford has been a positive one! It's great to know you're pleased with our service under new ownership. Thank you for sharing your feedback, and we look forward to assisting you in the future!

January 05, 2025

I had a great experience getting a much needed new set of tires on my Ford Expedition. More

by wes.goehring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Hill, Jessica Raymond, TJ Pardue
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Jan 06, 2025 -

Gallatin Ford responded

Thank you for reviewing Gallatin Ford! It was so kind of you to share your experience!

January 03, 2025

The service team was polite and went over and above what I asked and expected. More

by JoAnna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah, Jessica Raymond, TJ Pardue
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Jan 03, 2025 -

Gallatin Ford responded

All of us at Gallatin Ford are happy to see this wonderful feedback! Thank you, JoAnna!

January 02, 2025

Helpful and worked with us based on our needs and financial limitations. The entire process was straightforward. More

by bigels74.es
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Roller
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Jan 03, 2025 -

Gallatin Ford responded

We're glad to hear that our team at Gallatin Ford was able to assist you effectively and make the process straightforward. Thank you for sharing your experience with us!

January 02, 2025

Noah was great to work with and very helpful, i happy with my vehicle service More

by aykay10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Jan 02, 2025 -

Gallatin Ford responded

Thank you for taking the time to review Noah and Gallatin Ford. We appreciate the kind words!

January 02, 2025

Dealership is good. Service department needs help took over 2 weeks to get truck back More

by flwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Report | Print
Jan 06, 2025 -

Gallatin Ford responded

Thanks for leaving Gallatin Ford a five-star review! We strive for timely service and apologize for any delay during your recent experience. We appreciate your feedback, and will keep it in mind as we work to improve our efficiency. If there's anything else we can do for you, please feel free to reach out. Safe travels!

January 02, 2025

Jessica was great, butd ealer will not honor the lifetime warranty the truck supposedly came with. I have no reason to return or recommend this dealer. More

by Danielnoda713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Raymond
Report | Print
Jan 02, 2025 -

Gallatin Ford responded

Daniel, I'm sorry to hear about the issue with your truck's warranty. We strive for transparency, and it's concerning that this wasn't reflected in your experience. Please reach out so we can address this matter directly and work towards a resolution. Thank you, Derek Swords - Service Manager - 888-635-8055

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