Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Gallatin Ford

Gallatin, TN

Overview
Employees
Reviews
Vehicles
4.6
1,303 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
Contact Dealership
View Awards

1394 Nashville Pike

Gallatin, TN

37066

Directions

By Type

Showing 1,303 reviews

January 02, 2026

Very professional - love that they picked it up and dropped it off! Wish they could do body work but understand! More

by Rpschwarz55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Cobble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Seffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2026 -

Gallatin Ford responded

We’re happy to hear our pickup and drop-off service made your experience smooth and convenient! Your feedback means a lot to us, and we hope to see you again at Gallatin Ford.

January 01, 2026

My service technician , Colin, was polite and informative he was very helpful and provided excellent service More

by Mslane1203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin 5 stars
Report | Print
Jan 05, 2026 -

Gallatin Ford responded

We’re pleased to hear Colin provided excellent service! Thank you for choosing Gallatin Ford, and we look forward to helping you in the future!

January 01, 2026

Got me in and out, takes care of redeeming my reward points without me having to ask. More

by Hawkemark148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Cobble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2026 -

Gallatin Ford responded

Mark, thanks for the awesome review of Gallatin Ford!

January 01, 2026

Andy was a great salesman helped me find what would fit my needs in my new ranger. Jake explained everything about finance and wasn’t pushy on anything. More

by Jrcorson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Maged
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Mieir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2026 -

Gallatin Ford responded

Thank you for sharing your experience! We’re glad Andy and Jake made the process smooth and pressure-free. Enjoy your new Ford Ranger, and we look forward to welcoming you back to Gallatin Ford!

December 31, 2025

Jessica was outstanding! She helped in every way possible! She needs to be compensated for her work ethic! The dealership and its new owners are out of their xxxx minds! More

by Sully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Cobble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2025 -

Gallatin Ford responded

Thank you for your feedback. We truly appreciate your recognizing Jessica’s outstanding efforts. She takes great pride in her work, and customer feedback like yours directly impacts her performance and recognition. We will be sure to share your comments with her and our leadership team. We want to better understand your concerns and would appreciate it if you could share more details about your specific frustrations related to the new ownership. Your feedback helps us identify areas where we can improve.

December 31, 2025

Vast improvement over past Dealer Owner Group. Friendly, helpful and would listen to your needs and concerns. If they did not know the answer they would find someone that would. More

by Jamesgillis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2026 -

Gallatin Ford responded

Hi James, thank you for taking the time to share your positive experience with the team at Gallatin Ford. We look forward to seeing you again!

December 31, 2025

Good. Experience knowledgeable. Teck. excelint work. Nice clean shop friendly people in shop personnel great More

by Willmorgan057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Cobble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2026 -

Gallatin Ford responded

Thank you for the review! We’re glad our team left a great impression. We appreciate your business at Gallatin Ford!

December 30, 2025

Collin kept me updated on my truck while it was being serviced. Didn’t try to sell me service I didn’t really need, thank you! More

by Wright.kevinf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gregory
Report | Print
Dec 30, 2025 -

Gallatin Ford responded

Hi Kevin, we're glad Colin kept you informed and respected your needs at Gallatin Ford. We’ll pass along the appreciation. We hope to see you again!

December 30, 2025

This dealership has been very helpful in both the purchase, followup for service needs and ordering Ford accessories. This dealership will be my first choice on our next purchase. More

by Raymond
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Maged
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Alfieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene
Report | Print
Dec 30, 2025 -

Gallatin Ford responded

Raymond, it's great to hear we have your loyalty and trust with our team! Thank you for choosing Gallatin Ford, and we hope to work with you again in the future.

December 29, 2025

Stephanie was very helpful! We brought our car in a couple of times and she made sure we were squared away! Thank you! More

by Thuerta1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Seffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2025 -

Gallatin Ford responded

Thank you for sharing your feedback about Stephanie! We will let her know she has earned your five stars. See you next time at Gallatin Ford!

1
2
3
...
131