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Gallatin Ford

Gallatin, TN

Overview
Employees
Reviews
Vehicles
4.6
1,082 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 1,082 reviews

April 19, 2025

Great service in and out in a timely manner job was done to my satisfaction More

by dixie2660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Gallatin Ford responded

Thanks so much for the review. We look forward to your next visit to Gallatin Ford!

April 17, 2025

Stephanie was very pleasant and very helpful. Much better experience this time than I have in past. TJ Purdue is also very helpful very dependable. That’s one of the main reasons that I go to th More

by Randy032965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Gallatin Ford responded

Thank you for sharing your experience with us! We're delighted to hear that Stephanie and TJ made a positive impact during your visit at Gallatin Ford. We appreciate your continued trust in our service department!

April 15, 2025

Everything was great with my oil change! In and out in less than an hour. More

by bobcsutton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Apr 15, 2025 -

Gallatin Ford responded

Bob, thank you for sharing your positive experience with the Gallatin Ford team! It was our pleasure to get you back on the road in no time.

April 13, 2025

Danny Barker was a great Service Advisor to work with. ; very professional, knowledgable and friendly. Hey Gallatin Ford - please remind your Oil Change / Tire Rotate Techs that 2020 and later Ford More

by brown0841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny G Barker Jr
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Apr 14, 2025 -

Gallatin Ford responded

Thank you for bringing this to our attention! We're glad Danny provided a great experience at Gallatin Ford, and we appreciate your feedback regarding the lug nut torque specifications. We'll make sure to remind our team about following manufacturer guidelines. Your input helps us improve, so thank you again!

April 13, 2025

One of the Best places to take your vehicle for service and to meet Beautiful people and Smiling faces Tnxs for the great service. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Gallatin Ford responded

Sam, thank you for the wonderful feedback! We're delighted to hear that our team at Gallatin Ford made your service visit a pleasant one. We look forward to seeing you again soon!

April 11, 2025

The service department and Jessica were very friendly professional and knowledgeable. She went out of her way to address all my service needs. More

by Brooks0921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Gallatin Ford responded

Thank you for sharing your experience with our service department at Gallatin Ford! We're delighted to hear that Jessica provided friendly and knowledgeable assistance. We appreciate your support and look forward to serving you in the future!

April 10, 2025

Fedy, Jason, Hunter, Jr. in parts and Danny in service haven been great to deal with. They all define superior Customer Service. Thanks again! More

by TJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fedy, Jason, Hunter, Jr. in parts and Danny Barker
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Apr 11, 2025 -

Gallatin Ford responded

TJ, we're delighted to hear that Fedy, Jason, Hunter Jr., and Danny provided you with superior customer service at Gallatin Ford. Thank you for recognizing their efforts!

April 08, 2025

Excellent customer service, we were treated like we was a very important part of the dealership. I was really impressed with the whole experience. I will be back for my next vehicle. More

by elainehaggins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Federal Ali
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Apr 09, 2025 -

Gallatin Ford responded

Elaine, we're delighted to hear you felt valued during your visit at Gallatin Ford! Thank you for the kind words, and we look forward to assisting with your next vehicle purchase.

Apr 10, 2025 -

elainehaggins responded

It was a honor to give your dealership a great review, thanks to your whole staff foe excellent customer service.

April 07, 2025

Lauren was very helpful and detailed. The time the vehicle was in the department was reasonable. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
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Apr 07, 2025 -

Gallatin Ford responded

Ken, thanks for your kind words for Lauren. We appreciate your support here at Gallatin Ford.

April 05, 2025

Had a roof leak in my 2024 lightning, the team was able to identify the problem and seal it up without any issues. Even gave me a complementary drop off valet service when it was completed. Thank you servi More

by rseanmc5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Gallatin Ford responded

We're glad to hear that our Gallatin Ford service team was able to resolve the roof leak in your 2024 Lightning and provide you with a complimentary valet service. Thank you for trusting us, and we're here if you need anything else!

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