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Gallatin Ford

Gallatin, TN

Overview
Employees
Reviews
Vehicles
4.6
1,192 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 1,192 reviews

November 01, 2024

Miracle Ford was just awesome. My day started out with my car not starting. Had to jump start it, then went to run some errands and had to jump start it again. I called Miracle and More

by Mimihodge65
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Danny Barker
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Nov 04, 2024 -

Gallatin Ford responded

We're delighted to hear that the team at Gallatin Ford was able to assist you promptly and get your day back on track, Mimi! It's great knowing they could resolve the battery issue under warranty. Thank you for sharing this positive experience with us!

October 31, 2024

Great customer service and knowledgeable. Staff are very friendly. I would highly recommend them! Great price also. More

by pjpehs45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary S Howell & Jacob L Maged
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Nov 01, 2024 -

Gallatin Ford responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Gallatin Ford provided great customer service and a friendly experience. We appreciate your recommendation and hope to see you again soon!

October 30, 2024

The, picked up my car brough it back every one and every thing was great. More

by jerry.harrison07@ comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Galvin Jr, Jessica Raymond
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Oct 30, 2024 -

Gallatin Ford responded

Jerry, we're pleased to hear our service provided convenience. Thanks for choosing Gallatin Ford!

October 28, 2024

My first time there. I was very impressed with the drop-off and pickup procedure. They did a recall on my truck and it was done in a very short time even though I dropped More

by Tennford
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jerquel
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Oct 28, 2024 -

Gallatin Ford responded

Thank you for sharing your experience with us at Gallatin Ford! We're delighted to hear that our service team, especially Jerquel, made a positive impression during your visit. We appreciate the kind words and look forward to serving you again in the future!

October 28, 2024

knowledgeable, informed, not pushy, pleasant, helpful, listened, walked me to my car, I will come back More

by Billas27613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond, TJ Pardue
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Oct 28, 2024 -

Gallatin Ford responded

We're delighted to hear that you had such a positive experience with our team at Gallatin Ford! It's great to know they were knowledgeable and attentive. We look forward to welcoming you back in the future!

October 26, 2024

All staff were knowledgeable and very helpful. Didn't feel pressured to purchase something that day, which would have made me walk. More

by musicgabbi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Howell, Jim Morgan
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Oct 28, 2024 -

Gallatin Ford responded

Thank you for sharing your experience with us at Gallatin Ford, Gabbi! We're glad to hear our team made you feel comfortable and supported during your visit. We appreciate the feedback and hope to see you again soon!

October 26, 2024

Service clerk was friendly and welcoming. She clearly explained work needed and demonstrated with dirty filters why new ones were necessary. More

by jww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
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Oct 28, 2024 -

Gallatin Ford responded

We're delighted to hear that our service clerk provided you with a friendly and informative experience at Gallatin Ford. Thank you for sharing your positive feedback!

October 26, 2024

I’m always treated respectfully and service completed in timely manner. They’re helpful when I have questions or concerns More

by cloufinch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
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Oct 28, 2024 -

Gallatin Ford responded

We're delighted to hear that you consistently receive respectful and timely service at Gallatin Ford. Our team is always here to help with any questions or concerns you may have. Thank you for your feedback!

October 26, 2024

This dealership is always friendly and I appreciate Noah going over my check list with me. He is the first person to go over my check list which was helpful. More

by nana_beth
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Noah in service
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Oct 28, 2024 -

Gallatin Ford responded

Beth, we're delighted to hear that Noah was so helpful during your visit at Gallatin Ford. Thank you for sharing your positive experience with us!

October 25, 2024

This was my first time at a Ford service. Customer service was amazing. Everyone was friendly and helpful. Noah was amazing! More

by Fumi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Oct 25, 2024 -

Gallatin Ford responded

We're delighted to hear that your first experience with Gallatin Ford's service team was a positive one! It's great to know Noah and the rest of our staff made you feel welcome. Thank you for choosing us!

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