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Gallatin Ford

Gallatin, TN

Overview
Employees
Reviews
Vehicles
4.6
1,191 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 1,191 reviews

October 04, 2024

Excellent and professional advice and service rendered by the service advisor and technicians, with no unexpected surprises. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond, TJ Pardue
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Oct 07, 2024 -

Gallatin Ford responded

Ryan, we're delighted to hear that our team at Gallatin Ford provided you with excellent and professional service. Thanks for sharing your experience!

October 04, 2024

Got in, and got out in no time. They gave me a list of things my vehicle will need in the near future. More

by LanceBowers615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Oct 04, 2024 -

Gallatin Ford responded

We're glad to hear you had a quick and efficient visit at Gallatin Ford! It's great that our team provided you with helpful information for your vehicle's future needs. Thanks for choosing us!

October 03, 2024

Great service! Jessica was extremely helpful, knowledgeable and professional. I was notified by text the status of my vehicle .Jessica called me with any issues an More

by rwhudson55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Cobble
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Oct 04, 2024 -

Gallatin Ford responded

Thank you for the fantastic feedback! We're delighted to hear that Jessica and our Gallatin Ford team provided top-notch service. We appreciate your recommendation and look forward to assisting with any future needs!

October 03, 2024

My experience was very good, they finished on time and got my car to work properly. More

by henriquemabiala1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie, Jessica Raymond, TJ Pardue
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Oct 03, 2024 -

Gallatin Ford responded

We are so happy that our Gallatin Ford team earned your five stars. Thanks for the excellent review!

September 30, 2024

Dealer needs to do a better job, and let you know when you’re vehicle is ready. More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Pardue
Report | Print
Oct 02, 2024 -

Gallatin Ford responded

Bobby, thank you for leaving Gallatin Ford a four-star review. We will take note of this feedback and work on improving our communication moving forward. Take care!

September 30, 2024

They always provide fast and friendly service. It was busy during my visit and they still made it quick More

by jkars14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
Report | Print
Sep 30, 2024 -

Gallatin Ford responded

We're glad to hear that our team at Gallatin Ford could provide you with quick and friendly service despite the high level of business. Thanks for sharing your feedback!

September 28, 2024

Excellent service and very professional staff. Everyone was polite and very friendly. Easy to drive in and drop your Vehicle off. More

by Brad.elaws
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Cobbel
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Sep 30, 2024 -

Gallatin Ford responded

Brad, thanks for sharing your positive experience with the team at Gallatin Ford! We're glad to hear everything went smoothly.

September 28, 2024

Friendly, professionally staff. They have always kept me informed of service work and they back up any work. More

by Dalke2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
Report | Print
Sep 30, 2024 -

Gallatin Ford responded

Thank you for the great feedback! We're glad to hear our team at Gallatin Ford has kept you well-informed and provided professional service. We appreciate your support!

September 27, 2024

Good experience all the way around. Everything was on-time and the employees were professional. More

by Bchesser5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond, TJ Pardue
Report | Print
Sep 27, 2024 -

Gallatin Ford responded

Thank you for your confidence in Gallatin Ford, and for your business. We are grateful to have you as a customer!

September 26, 2024

I would not let this dealership work on anything I own They do not know how to communicate with their customer does dealership take customer satisfaction as priority. No one there to tell you the truth. More

by Dalet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Booker, Mark Ledford
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Sep 27, 2024 -

Gallatin Ford responded

Dalet, I'm sorry to hear about your experience. We strive for clear communication and customer satisfaction, so this feedback is concerning. Please reach out directly so we can address your concerns properly. Thank you, Jessica Raymond - Service Manager - 615-452-5267 ext 2144

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