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Gallatin Ford

Gallatin, TN

4.6
1,144 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 1,144 reviews

September 19, 2020

We were very well treated by Cam! Definitely will recommend him to friends and family. Cam was one of the big reasons we moved forward with the new purchase from Miracle Ford. We would definitely de More

by basketking
Recommend Dealer
Yes
Employees Worked With
Jim Morgan, Cameron Hall
Sep 21, 2020 -

Gallatin Ford responded

So glad to hear that Cam treated you all well! We are proud to have him on our team, and are also honored to have you as part of the Miracle family!

September 11, 2020

I just knew my transmission was gone in my 2020 Ford Explorer. We used our Ford Roadside Assistance and had the vehicle towed to Miracle Ford. Since it was Labor Day, service was closed so we talked to More

by IkeBeeson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert and Brian, Sandra Jones
Sep 11, 2020 -

Gallatin Ford responded

Ike, we're extremely sorry about your transmission, but are glad that our team was able to take care of you all quickly! Thank you for taking the time to leave a review!

September 03, 2020

Cam has gone out of his way to help me and even answer my silly questions. Definitely will recommend him and Miracle Ford to my friends and family. More

by Karenharris2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken "KJ" Johnson, Sandra Jones, Cameron Hall
Sep 03, 2020 -

Gallatin Ford responded

Thank you Karen!

September 01, 2020

We were very well treated by Cam, John and Jim. They were very knowledgeable in their fields and answered all our questions and gave us a great deal. More

by ramoorhouse
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Morgan, Cameron Hall, John Booker
Sep 03, 2020 -

Gallatin Ford responded

So glad to hear. Thank you for taking the time to leave a review. We greatly appreciate it!

August 17, 2020

Cam was very nice and very helpful. I would definitely deal with him again. Jim was quick and very kind. Thank you all at Miracle! More

by Sgtjet
Recommend Dealer
Yes
Employees Worked With
Jim Morgan, Cameron Hall
Aug 17, 2020 -

Gallatin Ford responded

Thank you as well! We appreciate you taking the time to leave a review!

August 15, 2020

Cameron was fantastic! He was patient with us and our finance company! He worked the best deal for us and got a good amount for our trade! He is definitely someone you would want to work with! I highl More

by mstill77
Recommend Dealer
Yes
Employees Worked With
Jim Morgan, Cameron Hall
Aug 17, 2020 -

Gallatin Ford responded

Thank you so much for taking the time to leave a review!

August 10, 2020

He fixed my mirror and gave me a red carpet experience. Recommend Cam and Miracle Ford to anyone looking for a relaxing and fun way to buy a car! More

by Tiffany.giordano1345
Recommend Dealer
Yes
Employees Worked With
Cameron Hall
Aug 10, 2020 -

Gallatin Ford responded

So glad to hear Tiffany! Thank you for taking the time to leave a review!

August 04, 2020

Cameron was a pleasure to work with! He follows up, does his homework, and truly enjoys his job. I especially appreciated that he was not a pushy salesman. More

by Harold
Recommend Dealer
Yes
Employees Worked With
Cameron Hall
Aug 06, 2020 -

Gallatin Ford responded

Thank you so much for taking the time to leave a review!

July 26, 2020

Charlie Piper Charlie was very pleasant to work with and found us the exact vehicle we were looking for.so if you you need a car go see Charlie 👍🏻🇺🇸🇺🇸 More

by Charlie Piper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Morgan
Jul 28, 2020 -

Gallatin Ford responded

Thank you so much for taking the time to leave a review! We are proud to have you as part of the Miracle Family!

July 21, 2020

Extremely Poor Service department Service never returned a single phone call. The only way I got a response was to drop in and ask the same questions I left on the voice mails. Made 3 More

by don.ward
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
TJ, Cody and Jeff.
Jul 21, 2020 -

Gallatin Ford responded

Hi Don. We apologize for the lack of communication. We strive to always give 5-star service to all of our customers, but we missed the mark in your case. The main issue comes down to the fact that your vehicle is around 1,500 lbs over limit, being that it is one of the largest F-series trucks. Our Fixed Operations Manager Robert Fleites would like to speak with you. Could you reach out to him directly at ‭(321) 403-7687‬? Thank you.

Jul 21, 2020 -

don.ward responded

Nice response Mr. Anonymous, It is obvious that you are not with Miracle Ford since you are responding to my review at 12:24 your time and it is only 11:54 my time. If Mr. Fleites would like to talk to me he can call me. TJ and Cody both have my phone number. I have wasted enough time with them.

Jul 21, 2020 -

Gallatin Ford responded

Hi Don, I'm sorry but that is not the case. I work directly with Miracle Ford and live right here in Nashville. I don't know why the response time is different, but I can assure you that it is wrong. It actually shows that you responded at 1:00 PM, which also isn't the case. I will let Robert know that he can try to contact you, but he mentioned that your vehicle was under the company name.

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