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Gallatin Ford
Gallatin, TN
1,087 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,087 reviews
July 05, 2019
Outstanding Josh Dorris was a wonderful salesman. He was very knowledgeable and helpful in working with us. Very respectful when it came time for us to discuss th Josh Dorris was a wonderful salesman. He was very knowledgeable and helpful in working with us. Very respectful when it came time for us to discuss things and decide what we wanted to do. When it came time for the signing of all the paperwork Sandra was very easy to work with and made a long day very rewarding in the end. Best experience we have had at a automobile dealership. I would definitely recommend Miracle Ford in Gallatin to family and friends. More
by Brian/Tonya Edmondson
June 30, 2019
Miracle Ford has changed and they're GREAT! On 6/19/19 I traded a 2015 F-150 and a 2008 Expedition for a new, 2019 Expedition Max. Everyone that I dealt with during the meeting, showing, tes On 6/19/19 I traded a 2015 F-150 and a 2008 Expedition for a new, 2019 Expedition Max. Everyone that I dealt with during the meeting, showing, test driving and actual buying process were just great! I would have to rank this vehicle's purchase process as the most enjoyable that I've experienced in my limited 48 years of buying vehicles. More
by dale.penn.142
June 30, 2019
Happy to have a new car Josh Dorris is very kinda ,helpful he helped me get my New 2018 Ecosport which i love it !!! Its been 20+ years since i had a new car .Josh did thanks Josh Dorris is very kinda ,helpful he helped me get my New 2018 Ecosport which i love it !!! Its been 20+ years since i had a new car .Josh did thanks alot Josh More
by Pennybrown123
June 28, 2019
Great time at ford we went to dealer on june 27 2019 and spoke with charlie piper he was great everyone in the place was wonderful. If you need a car or truck go see we went to dealer on june 27 2019 and spoke with charlie piper he was great everyone in the place was wonderful. If you need a car or truck go see charlie at miracle ford he will help you get a great deal . thank you charlie for everything my friend god bless you. Rick and Elaine James More
by rick james
June 15, 2019
service and financial T.J. Took care of me as soon as I entered , explained the TSB report to me when I picked up my vehicle, also I needed pricing on a ext. service warran T.J. Took care of me as soon as I entered , explained the TSB report to me when I picked up my vehicle, also I needed pricing on a ext. service warranty which Sandra explained in detail. Thankyou both. Joe Rubino More
by ford
Employees Worked With
T.J. Pardue for service dept. and Sandra Jones- Financial
May 08, 2019
Absolutely best car buying experience ever. Charlie handled the car buying experience with ease. Problem free, saved me time & done everything he said he would. Presented my offers. Went above a Charlie handled the car buying experience with ease. Problem free, saved me time & done everything he said he would. Presented my offers. Went above and beyond. More
by CarGuy
April 14, 2019
Easy new vehicle purchase Picked out the car we wanted online. I went in on a Wednesday and told them we would be back on Saturday to purchase the car. When we arrived on Sat Picked out the car we wanted online. I went in on a Wednesday and told them we would be back on Saturday to purchase the car. When we arrived on Saturday, they were expecting us and the whole transaction was relatively prompt. More
by Debbby H.
March 16, 2019
Poor customer service I would give them less than one star if I could. Was left in the waiting room for four hours when my Jeep had been finished I would give them less than one star if I could. Was left in the waiting room for four hours when my Jeep had been finished More
by Unhappy
Employees Worked With
February 23, 2019
Very Friendly Very friendly and courteous. The experience was a good one as I received what I wanted at the price I wanted. My salesman Chris F. was great and high Very friendly and courteous. The experience was a good one as I received what I wanted at the price I wanted. My salesman Chris F. was great and highly effcient.. Thanks again More
by fatdaddio7
Employees Worked With
Chris Fitts, Amy Bryant
February 21, 2019
2nd car from Chris Went in to trade our 2018 mustang we bought from Chris for a suv ..he found us a 2017 Ford explorer platinum edition that was perfect and did the deal Went in to trade our 2018 mustang we bought from Chris for a suv ..he found us a 2017 Ford explorer platinum edition that was perfect and did the deal ......was quick and easy too. More
by Kristyowen1
Employees Worked With
Chris Fitts
