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Gallatin Ford

Gallatin, TN

4.6
1,083 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 1,083 reviews

September 29, 2018

Best Experience Ever!! My salesman Chris Pitts was amazing and he went above and beyond all my expectations. It was such a pleasant experience working with Chris and Sandra. More

by Benson601
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fitts
Sep 29, 2018 -

Gallatin Ford responded

Benson601, Thank you for taking the time to write a review. We’re proud of our dealership and it’s rewarding to read that you felt your purchase was easy and pleasant. It’s what we strive to accomplish each day. Congratulations on your new Ford!

September 29, 2018

The Folks at Miracle are awesome!! What can I say, Miracle Ford lives up to its name! I had some negative equity in my prior vehicle, I knew whatever deal I made if any wasn’t going to More

by IkeBeeson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Bryant
Sep 29, 2018 -

Gallatin Ford responded

IkeBeeson, Thank you for the very nice review and congratulations on your purchase! It’s very satisfying to read of how we were able to get you out of a negative situation and into a new Ford. We know you’ll be happy with it! Thanks for choosing Miracle Ford.

September 26, 2018

My new F150! Tim was so professional in helping me decide on my new truck, from the no pressure walk around the lot to a very easy test drive, the process was not More

by pblock1086
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Odell, Tim Saunders
Sep 28, 2018 -

Gallatin Ford responded

pblock1086, Thank you for taking the time to write a review and congratulations on your purchase! We’re very pleased that your experience earned us five stars. We work hard to ensure each of our customers has a similar experience. We look forward to having you as a long term customer and helping you keep your vehicle well maintained. Thanks again!

September 25, 2018

Experience Christopher Fitts, our salesman, and our finance man, Jeff were very professional, and gave us a wonderful experience in purchasing our certified, use More

by Christina and Howard's Review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff in Finance, Chris Fitts
Sep 25, 2018 -

Gallatin Ford responded

Christina and Howard, Thank you for the great review. We’re pleased you felt you experience was pleasant and professional. We work very hard to achieve this for each customer transaction. Congratulations on your certified Explorer purchase! We look forward to seeing you back for your regular maintenance.

September 23, 2018

Purchase of New Truck Stopped there just to look at new trucks, no interest in buying. Met with Tim the salesman, and he explained the 0% interest, and all the discounts. W More

by Mike
Recommend Dealer
Yes
Employees Worked With
Sandra Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Saunders
Sep 25, 2018 -

Gallatin Ford responded

Mike, Thanks for the nice review and congratulations on your new F150! It’s always fun to hear of unanticipated purchases. We’ve found them to be very satisfying for our customers—improving your position with 0% financing plus moving into an 8 year newer truck! How great! Thanks again for your purchase and we look forward to seeing you back for your regular maintenance.

September 22, 2018

Awesome first time buying experience This was the first time I’ve ever gone to buy a new car. Everyone there was very friendly and helpful and answered ever question I had until I was tot More

by Mattcub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Saunders
Sep 23, 2018 -

Gallatin Ford responded

Mattcub, Congratulations on your new Ford! Thanks also for your nice review! We’re very pleased to have made your experience thorough in regards to answering questions and also making you feel comfortable. We strive to make all of our customers experiences like this. Congratulations again and we look forward to seeing you back for your regular maintenance.

September 17, 2018

Great to work with I just purchased a new edge. Chris was awesome from being to completing the sale. Pleasant, kind, professional and great to work with. Thank you Chri More

by Roth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Fitts
Sep 19, 2018 -

Gallatin Ford responded

Roth, Thank you for the nice review! We’re very pleased you found Chris to be professional and pleasant. We work hard each day to have every one of our customers experience what you described. We wish you many years of great service from your new Ford Edge!

September 16, 2018

Went the extra mile for me I purchased a Ford Escape and did not really completely like my purchase and had buyers remorse so they let me trade it out for a Ford Edge a week lat More

by Att41816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2018 -

Gallatin Ford responded

Att41816, Thank you for the nice review! At Miracle Ford we are committed to providing excellent customer service as we help you find the right car for you and your family. We're especially pleased that we were able to help you out of your first "less than right" purchase into one that you are now happy with. We hope you have many happy years of service from your new Ford Edge!

September 15, 2018

Great sales and service people. No hassle sales, prompt efficient service personel makes this a great place to buy or service a car. We enjoy the people and warm reception upon our More

by Edge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fitts
Sep 15, 2018 -

Gallatin Ford responded

Edge, thank you for your nice review. We’re glad that you have experienced professionalism from both sales and service. It takes coordination and teamwork between departments in a dealership for it to operate smoothly. We worked very hard in coordinating those efforts. We’re very glad that you have experienced that. Thank you again and we look forward to seeing you very soon.

September 08, 2018

Easy process I’ve never bought a car before and was worried about being treated like an idiot and ripped off. They made me feel like family and made sure I, and ev More

by Chargerman17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken "KJ" Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fitts
Sep 09, 2018 -

Gallatin Ford responded

Chargerman17, Thank you so much for the nice review! It can be nerve wracking buying a car since It is generally the second largest purchase people make. Reading your experience is very encouraging. We talk about helping our customers feel comfortable and informed so they can make confident decisions. We’re pleased it worked for you. Thank you!

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