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Gallatin Ford

Gallatin, TN

4.6
1,139 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 1,139 reviews

July 10, 2019

Best I've dealt with I submitted an info request online and received a call from Danielle. I told her I wasn't ready and my reasons for that. She reached back out a few ti More

by Jeffkc82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy, Sandra Jones, Josh Dorris , Danielle Cecire
Jul 12, 2019 -

Gallatin Ford responded

Jeff, this is so great to hear! Thank you for taking the time to leave a review. We are proud to have all of those that you worked with on our team. We look forward to serving you for years to come!

July 09, 2019

Good dealership, good experience My experience here was very good, I walked away happy and with my needs met! They spent several days with me being flexible, dedicated, patient and he More

by Wilson,k111
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Morgan, Josh Dorris
Jul 09, 2019 -

Gallatin Ford responded

Thank you for the great review Wilson,k111! So glad that Josh was able to meet all of your needs, and that you were happy with your experience. We look forward to serving you for years to come!

July 06, 2019

Outstanding Josh Dorris was a wonderful salesman. He was very knowledgeable and helpful in working with us. Very respectful when it came time for us to discuss th More

by Brian/Tonya Edmondson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Jones, Josh Dorris
Jul 06, 2019 -

Gallatin Ford responded

Thank you Brian and Tonya! We are very fortunate to have Josh and Sandra on our team, and we are so happy that they were able to deliver such a great experience for you! Thank you for taking the time to share and for recommending us!

June 30, 2019

Miracle Ford has changed and they're GREAT! On 6/19/19 I traded a 2015 F-150 and a 2008 Expedition for a new, 2019 Expedition Max. Everyone that I dealt with during the meeting, showing, tes More

by dale.penn.142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Galvin Jr, Sandra Jones, Amy Bryant, Josh Dorris
Jul 01, 2019 -

Gallatin Ford responded

Thank you for taking the time to share your experience Dale! We are so happy to know that you had such a great experience!

June 30, 2019

Happy to have a new car Josh Dorris is very kinda ,helpful he helped me get my New 2018 Ecosport which i love it !!! Its been 20+ years since i had a new car .Josh did thanks More

by Pennybrown123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Morgan, Josh Dorris
Jul 01, 2019 -

Gallatin Ford responded

Thank you Penny for the great review! We are so glad that Josh was able to help you all along the way, and that you are loving your new Ecosport!

June 29, 2019

Great time at ford we went to dealer on june 27 2019 and spoke with charlie piper he was great everyone in the place was wonderful. If you need a car or truck go see More

by rick james
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Bryant
Jun 29, 2019 -

Gallatin Ford responded

Rick and Elaine, thank you for the great review, and the kind words towards Charlie! We're very fortunate to have him on our team! We look forward to serving you all for years to come.

June 15, 2019

service and financial T.J. Took care of me as soon as I entered , explained the TSB report to me when I picked up my vehicle, also I needed pricing on a ext. service warran More

by ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J. Pardue for service dept. and Sandra Jones- Financial
Jun 17, 2019 -

Gallatin Ford responded

Thank you for the great review Joe! We're so happy to know that you had a great experience, and are fortunate to have T.J. and Sandra on our team.

May 08, 2019

Absolutely best car buying experience ever. Charlie handled the car buying experience with ease. Problem free, saved me time & done everything he said he would. Presented my offers. Went above a More

by CarGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy, Sandra Jones
May 09, 2019 -

Gallatin Ford responded

CarGuy, We are so happy to know that you had a great experience. Thank you very much for your review and the 5 star rating! It means a lot to us.

April 14, 2019

Easy new vehicle purchase Picked out the car we wanted online. I went in on a Wednesday and told them we would be back on Saturday to purchase the car. When we arrived on Sat More

by Debbby H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Odell
Apr 15, 2019 -

Gallatin Ford responded

Debbie H, Thank you for the nice review and for your purchase from Miracle Ford! We're very pleased your transaction went so well that you felt we earned 5 stars. We don't take this lightly. We constantly work to improve our processes so our customer's experience is like you described. We appreciate you purchasing from us and we look forward to being able to serve your needs for many more years.

March 16, 2019

Poor customer service I would give them less than one star if I could. Was left in the waiting room for four hours when my Jeep had been finished More

by Unhappy
Recommend Dealer
No
Employees Worked With
Wayne Hill
Mar 22, 2019 -

Gallatin Ford responded

We are very sorry for your experience and ask that you contact us. We don't show a record of a Jeep being in our service department and wonder if you may have had the vehicle at Miracle Chrysler.

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