Gallatin Ford

Made everything right Bought a 2018 mustang...black ...it was a beautiful car but it had a paint problem they took car back and made us a better deal on another mustang a b Bought a 2018 mustang...black ...it was a beautiful car but it had a paint problem they took car back and made us a better deal on another mustang a better deal ...it was a rough road but they made sure we was 100% happy with the deal..our 1st sale person just wasn't that great he tried but just wasn't up to snuff with things...so we got a new sales person Chris Fitts he went above and beyond to make sure we got the best service possible...I left with a great deal and a brand new car with all the bells and whistles in it ...he took a bad deal on a bad paint job on a new car and turned it around to a great experience.... More

Outstanding dealership, excellent staff We highly recommend Miracle Ford & Christopher Flitts to anyone searching to buy a new or used vehicle. The entire buying process was easy as could b We highly recommend Miracle Ford & Christopher Flitts to anyone searching to buy a new or used vehicle. The entire buying process was easy as could be. We live 3.5 hours away from the dealership & communicated through email , text , & over the phone the entire deal before making the trip to pick up the vehicle. Christopher & the rest of the staff was top notch in communicating, being upfront & making the deal happen. Once we made it to the dealership we brought our kids & everyone was so nice to them & to help finalizing the entire process. Christopher also, came in on his day off in order to meet us as we made our trip to the dealership. Thank you once again Christopher & Miracle Ford for a wonderful buying experience! Kevin&Natalie More

Chris is awesome!! Went in on Tuesday to get some work done on current car and left with a new one. Was not expecting to buy a new car but they made it so easy and I am Went in on Tuesday to get some work done on current car and left with a new one. Was not expecting to buy a new car but they made it so easy and I am so happy I did!! Love the new car and Chris was so helpful with everything. More

Chris Fitts Chris was very helpful and professional. The entire process was fast and painless. Jim was also very helpful and friendly. Enjoyed working with both Chris was very helpful and professional. The entire process was fast and painless. Jim was also very helpful and friendly. Enjoyed working with both of them. More

Great Sales Team Chris is awesome worked hard to get me what I wanted. I would recommend anyone wanting to buy a car go get it from Chris... Chris is awesome worked hard to get me what I wanted. I would recommend anyone wanting to buy a car go get it from Chris... More

Best car buying experience ever! I had inquired about a car online and was contacted via email the next day. It was over a week before I contacted the salesman, Gator Smith, back a I had inquired about a car online and was contacted via email the next day. It was over a week before I contacted the salesman, Gator Smith, back and I was not hounded by him during that time. I sent him some questions about the car, after hours, and we corresponded up till midnight and resumed first thing in the morning even though it was his day off. There were no high pressure sales tactics, we negotiated and agreed on a price via email. (Since it was new and I had test drove one elsewhere, I didn’t feel the need to test drive it before agreeing to the price.). I completed the credit application online and once it was approved I had someone drive me up to complete the paperwork and pick up the car. Since my salesperson was not available that evening, he had another salesman, Juan Aguilar, meet with me to finish the sale and go over the car. The finance person, Jim Morgan, did not try and pressure me into extras. They had all pulled together to accommodate my schedule. I can’t express enough how helpful and friendly their whole sales department was from start to finish. The process had been completed in less than 24 hours with me only having been there in person less than two hours. I would highly recommend them to anyone! More

Easiest deal ever I talked to gator in the phone for 10 ministers or so about a new work van. Within minutes he had called me back and told me he had a van in my price I talked to gator in the phone for 10 ministers or so about a new work van. Within minutes he had called me back and told me he had a van in my price and would be ready for me to come get it. After just having surgery gator offered to just deliver the van right to my back door and all I had to do was sign papers!!!! Awesome job More

Ford Escape Transmission repair I bought my vehicle at a different dealership. Since I bought it, the vehicle had significant transmission problems that the dealership refused to ack I bought my vehicle at a different dealership. Since I bought it, the vehicle had significant transmission problems that the dealership refused to acknowledge. Upon bringing my vehicle to Miracle Ford, they immediately knew the problem and did everything they could to make it right. I will be returning for all of my service needs. More

Low pressure and direct answers. I came in mostly to look around and survey the prices on new trucks. There are about ten dealerships near Hendersonville, so I thought I would just ge I came in mostly to look around and survey the prices on new trucks. There are about ten dealerships near Hendersonville, so I thought I would just get some prices and survey the inventory. I knew what I wanted and what I wanted to pay, and these folks made it happen. Although I didn’t expect to buy anything when I went to the lot, I couldn’t be more pleased with the results. More

Customer satisfaction Could not have asked for a better car buying experience. Gator Smith was patient and accommodating even before I made a trip to the dealership. Local Could not have asked for a better car buying experience. Gator Smith was patient and accommodating even before I made a trip to the dealership. Local hometown feel with superior vehicle options and staff! More