Back

Gallatin Ford

Gallatin, TN

4.6
1,089 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
Contact Dealership

1394 Nashville Pike

Gallatin, TN

37066

Directions

By Type

Showing 1,089 reviews

July 08, 2018

Had great experience trading @ Miracle Friendly, people, from greeter, salesman, to mangers,& finance manager . Everything was Great. Love miracle Ford. Thank you so much for everything you More

by Sampilc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Odell, Jim Morgan, Sandra Jones
Jul 08, 2018 -

Gallatin Ford responded

Sampilc, Thank you for the nice review. We especially appreciate you as a repeat customer. As with most businesses, we understand the value of a long time, repeat buyer who also uses our service department for maintenance and repair. These are a businesses most treasured customers. We cannot thank you enough and we look forward to more years of being able to serve your needs.

July 07, 2018

Excellent Customer Service!!! Went to the dealership, not having to trade, but entertaining the idea. We went in, and explained all of our expectations. The expectations included w More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Aguilar, Jay Clemmons, Sandra Jones
Jul 07, 2018 -

Gallatin Ford responded

Terry, Thank you for your great review! We are not only pleased to have earned the five star rating but we’re very happy about the detail that you explained in writing this. It can sometimes take time to make a vehicle purchase, but you expressing that we met your expectations and kept you informed all along the way is very satisfying. This is a constant focus of our training. Thank you for recognizing Juan, Sandra and Jay. Thank you for your purchase and we look forward to seeing you when you do your regular vehicle maintenance.

July 03, 2018

Awesome Sales and Financing Services I had went to two other dealerships before I had went to Miracle Ford in Gallitan TN. The two I went to before Miracle Ford didn't treat me right. Mir More

by snitey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Jones, Chris Clouse
Jul 05, 2018 -

Gallatin Ford responded

Snitey, Thank you for the great review! We appreciate your business and only wish you had chosen us first! Ha, Ha. One of our philosophies as a local, family owned and operated business is to treat our customers like family. It's nice to read that you felt that atmosphere. It's important to us to maintain that atmosphere all the time in all departments. We really appreciate your purchase and we look forward to seeing you back for your regular maintenance.

July 01, 2018

Credit Issues Due to losing a job and major health issues during this time, my credit suffered. Gator and the finance team helped me thru the issues and I was able More

by Ken
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gator Smith, Sandra Jones
Jul 05, 2018 -

Gallatin Ford responded

Ken, Thank you for the nice review! We see good folks like you that have had bad things happen to them all too often. Because of long term relationships we've had with different lenders, we can help folks with less than perfect credit. We're pleased that we could help you and we hope this becomes a step in helping to rebuild your credit. We wish you many years of good service and look forward to helping you again in the future.

June 29, 2018

Great Experience I went into Miracle Ford just checking out the possibility of trading my vehicle. From the moment of my inquiry to the end of the deal Gator and the m More

by StrongArmyMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gator Smith, Sandra Jones
Jul 05, 2018 -

Gallatin Ford responded

StrongArmyMom, Thank you for very much for the 5 star review. It appears as though your purchase took a few steps and it's nice to see that we kept pace with you and answered your questions to the point where you were comfortable enough to say yes. We understand that buying a car is a big purchase, so we realize it can take time and consideration on the customer's part. We are happy to have Gator and Sandra on our staff. Their professionalism is evident in how you wrote about them. Thanks again!

June 28, 2018

Amazing!!! I had the most amazing team help with my Mustang purchase. Juan A was the best Salesman!!! The Manager worked to get me the best deal Financially to More

by MustangSally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Aguilar, Jay Clemmons
Jul 05, 2018 -

Gallatin Ford responded

MustangSally, Thank you for your purchase and your nice review! We're happy that we were able to help you get your Mustang, but "you've got to slow that Mustang Down!" Ha, Ha! We hope you have many years of good service and we look forward to seeing you back for your regular maintenance.

June 27, 2018

Great Experience I was incredibly upside down on my previous car and Gator and Jay both worked really hard for multiple days on getting me the best deal to help me get More

by d.nikol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Clemmons, Gator Smith
Jun 27, 2018 -

Gallatin Ford responded

d.nikol, Thank you so much for the great review and congratulations on your new car! It is nice to hear that we were able to help you get out of a bad situation. The fact that it took time to get it all worked out is indicative of how we work to help our customers. Jay and Gator due a great job and your kind words make it all worthwhile.

June 26, 2018

Used truck I went to Miracle Ford to look at a truck I saw online. Ken Johnson, the sales rep, met us with a great non pressure attitude. I saw an older less exp More

by 1234jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Hopper, Jim Morgan, Wayne Hill, Ken "KJ" Johnson
Jun 27, 2018 -

Gallatin Ford responded

1234Jeff, Congratulations on your “new to you” truck! It’s nice to see that many people made your purchase enjoyable including Wayne and Bryan from service. Dealerships are unique in that we have a number of individual departments that often have to work together to help an individual customer. We work very hard at coordinating all departments and I’m glad it worked for you. We hope this truck gives you a good long time of reliable service. Thanks again.

June 23, 2018

Got my convertible Chris Fitts is a great sales rep for your company. His size and deep voice could be intimidating until you see that smile and hear the truth and since More

by ShellyMarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randi Jones, Jim Morgan, Chris Fitts
Jun 24, 2018 -

Gallatin Ford responded

ShellyMarie, Thank you for your very nice review! We’re glad to have won you over;we just wish you had visited us earlier and saved you 25 stops. Enjoy your convertible! We hope it serves you well for years to come.

Jun 24, 2018 -

Gallatin Ford responded

ShellyMarie, thank you for the very nice review. We just wish you had chosen us first and saved yourself 25 stops. Thank you for the nice comments about several of our staff members. We will pass that along. Enjoy your new convertible! We hope it serves you well for many years to come.

June 22, 2018

Amazing Chris was amazing. He went out of his way to help put me in my dream car. He was very helpful. Will definitely recommend him to others. More

by Chaz1215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Clouse
Jun 28, 2018 -

Gallatin Ford responded

Chas1215, Thank you for the 5 star review! We are very happy to have a professional like Chris Clouse as part of our sales team. It’s no surprise you found him amazing as we see this in him every day. Thank you for your purchase and we look forward to seeing you back for your regular maintenance.

...
91
...