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Gallatin Ford

Gallatin, TN

4.6
1,139 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 1,139 reviews

October 22, 2018

Unexpected Sale! I went into the dealership late on a Saturday evening to show my wife the 2018 F-150. I did not intend to purchase at the moment, however the salesman More

by canesfanrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Flinn
Oct 22, 2018 -

Gallatin Ford responded

canesfanrs, Thank you very much for taking the time to write a review and especially for your purchase. It is nice to read that we were able to put together an acceptable purchase for you when you weren't expecting to do it. Our goal is to make it convenient for our customers and by trading without seeing your vehicle, it accomplished that. While we sometimes can't do that with older or higher mileage vehicles, when we are able to we try to do so. Thanks again and enjoy your new Ford F-150!

October 18, 2018

Awesome buyer experience Tim listened to what I said I was looking for and steered me in the right direction. Friendly and professional. He was very informative on all the fea More

by Journey2Escape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Saunders, Sandra Jones
Oct 18, 2018 -

Gallatin Ford responded

Journey2Escape, thank you very much for the nice review and congratulations on your new vehicle. We are very proud of our sales team including Tim and Sandra. We believe in giving customers all the information they need to make a decision for we know it is a major purchase decision for them. We are very happy this worked out so well for you. We wish you many happy years of enjoyable service!

October 18, 2018

Great experience and friendly staff. They were able to work with us and get us the vehicle we wanted for a price we could afford. I would definitely do business with them again. More

by Will74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
C. R. Shock
Oct 22, 2018 -

Gallatin Ford responded

Will74, Thank you for the nice review and congratulations on your new Ford! We’re very pleased to have made the purchase work within your budget. That is our goal for every customer for we don’t want to help you purchase one car but keep you coming back for many years to come.

October 17, 2018

I Purchased a Certified Pre-Owned Vehicle This dealership got me what I needed for a fair price with excellent customer service. The staff really went out of their way to make me feel welcome More

by dbcampbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Bateman - very helpful 5 stars customer service :)
October 03, 2018

Recent Vehicle Purchase at Miracle Ford Gallatin, TN I found the vehicle I wanted online and emailed the dealer, connecting with Chris in internet sales. Chris was super, very informative, timely and wa More

by Raptor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Jones, Chris Fitts
Oct 03, 2018 -

Gallatin Ford responded

Raptor, thank you for taking the time to review Miracle Ford and Chris Fitts. We are proud of our dealership and our processes and it’s rewarding to read that our sales team is following them as we would like. Chris Fitts does an excellent job. We couldn’t ask for anything more. Congratulations on your new F150 Raptor!

October 01, 2018

Outstanding Customer Service Chris was outstanding!! He did everything he could to make me happy with the new purchase of my vechicle.. he took his time and worked with me all day More

by Missyrae12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Jones, Chris Fitts
Oct 03, 2018 -

Gallatin Ford responded

Missyrae12, thank you so much for the nice review and for our five star rating! We’re very pleased your experience was so enjoyable. Chris’s Fitts is a great asset to our sales team and we are fortunate to have him. Congratulations on you new Ford!

September 29, 2018

The Folks at Miracle are awesome!! What can I say, Miracle Ford lives up to its name! I had some negative equity in my prior vehicle, I knew whatever deal I made if any wasn’t going to More

by IkeBeeson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Bryant
Sep 29, 2018 -

Gallatin Ford responded

IkeBeeson, Thank you for the very nice review and congratulations on your purchase! It’s very satisfying to read of how we were able to get you out of a negative situation and into a new Ford. We know you’ll be happy with it! Thanks for choosing Miracle Ford.

September 29, 2018

Best Experience Ever!! My salesman Chris Pitts was amazing and he went above and beyond all my expectations. It was such a pleasant experience working with Chris and Sandra. More

by Benson601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Jones, Chris Fitts
Sep 29, 2018 -

Gallatin Ford responded

Benson601, Thank you for taking the time to write a review. We’re proud of our dealership and it’s rewarding to read that you felt your purchase was easy and pleasant. It’s what we strive to accomplish each day. Congratulations on your new Ford!

September 27, 2018

My new F150! Tim was so professional in helping me decide on my new truck, from the no pressure walk around the lot to a very easy test drive, the process was not More

by pblock1086
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Odell, Jim Morgan, Tim Saunders
Sep 28, 2018 -

Gallatin Ford responded

pblock1086, Thank you for taking the time to write a review and congratulations on your purchase! We’re very pleased that your experience earned us five stars. We work hard to ensure each of our customers has a similar experience. We look forward to having you as a long term customer and helping you keep your vehicle well maintained. Thanks again!

September 25, 2018

Experience Christopher Fitts, our salesman, and our finance man, Jeff were very professional, and gave us a wonderful experience in purchasing our certified, use More

by Christina and Howard's Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in Finance, Chris Fitts
Sep 25, 2018 -

Gallatin Ford responded

Christina and Howard, Thank you for the great review. We’re pleased you felt you experience was pleasant and professional. We work very hard to achieve this for each customer transaction. Congratulations on your certified Explorer purchase! We look forward to seeing you back for your regular maintenance.

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