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Gallatin Ford

Gallatin, TN

4.6
1,089 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 1,089 reviews

November 18, 2017

My car buying experience! Jim Morgan and C.R. Shock helped me to pick out the perfect vechical for our family! They both were so nice honest and acmodating! We were their last More

by Car buying experience
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
C.R. Shock, Jim Morgan
Nov 21, 2017 -

Gallatin Ford responded

Car Buyer, Thank you very much for your review of CR Shock and Jim Morgan. We’re very pleased that your Escape purchase went smoothly and with patience. We understand it is a big decision and we want you to be confident enough and comfortable enough to say yes. We wish you many years of great service and look forward to seeing you back for your regular maintenance.

November 11, 2017

Great Service C.R. Shock was very pleasant to work, he helped us a lot. The credit manager was great and so the new car sales manager. Had a very pleasant purchase. More

by Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
C.R. Shock, Coach Rollins
Nov 12, 2017 -

Gallatin Ford responded

Judy, Thanks so much for your great review! We value our customers feedback particularly when it mentions several members of our team. We work very hard at creating a sales experience where everyone knows their job, works together, and keeps our customers happy. We’re pleased you are one of them. We look forward to seeing you back for your regular maintenance.

November 11, 2017

Great service on purchasing a car We recently purchased a car from Chase Rennie at Miracle Ford and were pleased with the service, attention to detail, and effort placed in helping us More

by 2010Camry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coach Rollins, Chase Rennie
Nov 12, 2017 -

Gallatin Ford responded

2010Camry, Thank you for your purchase and for taking the time to post a review. Chase and Coach do a great job for us. We’re pleased you were able to experience their professionalism. Assuming this was a pre-owned purchase, we expect you to have many years of good service from your car and hope to see you back to help keep it well maintained.

November 02, 2017

Great service Great car lot with awesome service. Chase Rennie helped me, he was very knowledgeable on the vehicles we looked at. Chase has been keeping me update More

by Bacon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Rennie
Nov 08, 2017 -

Gallatin Ford responded

Bacon, Thanks very much for your 5 star review! We’re very fortunate to have Chase representing our dealership. He does a great job and his customers are always well pleased. We look forward to seeing you back for your regular maintenance. Oh, and everything’s better with bacon. 🥓

October 30, 2017

Pleasant visit ! I had a good experience at Miracle Ford ...Carmen Woodall was very down to earth and pleasurable to deal with, without the high pressure sales pitch . More

by Frank S.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carmen Woodall
Nov 08, 2017 -

Gallatin Ford responded

Frank S, Thank you for taking time to review Carmen. She is new to our business but is learning quickly. Her outgoing personality will also keep her on the path to success. In a very male centered business we are pleased to have her on our team. Thanks again for your purchase!

October 23, 2017

Chevy Tahoe at a Ford Dealership? Not being from the Nashville area, I had been to a few different dealers this particular day searching for a used Tahoe with fairly low mileage , last More

by Spence87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coach Rollins
Oct 23, 2017 -

Gallatin Ford responded

Spence87, Thanks so much for the great review! We’re very pleased that you chose Miracle Ford for your purchase and we’re glad Charlie and Sandra exceeded your expectations. We hope that others who read this review take away one thing that would have made your day even better—choose Miracle Ford first 😄!

October 19, 2017

I buy New truck every couple years. Best experience ever!!! My Name is Shane I dealt with Chase and he was a great low pressure but went too bat for me salesperson. Ended up Having the GM Coach was his name han More

by ShaneS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
COACH, Chase Rennie
Oct 22, 2017 -

Gallatin Ford responded

ShaneS, Thank you for the great 5 star rating! We’re flattered that our team was better than 15 other purchases you’ve made. Wow! We really do work hard at making our process customer friendly and efficient so it’s very satisfying to see it working. Thanks also for recognizing Chase and Coach for their efforts. We look forward to seeing you back for your regular maintenance.

October 07, 2017

Great friendly place , knowledgeable staff! Easy buying/purchasing process. Lots of selection. My salesperson, C. R. Shock, was and is the greatest! He answered all of my More

by JennLu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
C. R. Shock
Nov 27, 2017 -

Gallatin Ford responded

JennLu, Thank you for your great review! We are very pleased CR Shock made your purchase so pleasant. We are fortunate to have many seasoned professional salespeople on our staff and CR is among the best. We wish you many years of great service on your pre-owned vehicle!

September 22, 2017

Ask for Charlie Piper My sister and I were totally charmed by Charlie's southern hospitality and friendliness. He was know-ledgable, sincere, and willing to work with us. More

by Sue B
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra and Jennifer responded to my online requests...I never met them., Jim Morgan
Sep 23, 2017 -

Gallatin Ford responded

SueB, Thank you for your very kind review. Charlie is a great asset to our sales team and we're confident he will find the perfect vehicle for you. It's also encouraging to see that you started your search with an internet request as many customers do. So from Sandra and Jennifer to Charlie and Jim Morgan, I hope you saw that we all "sing from the same song sheet" to make sure our customer's experience is consistently pleasant and professional. We look forward to seeing you back and completing your purchase.

September 02, 2017

Ask for John James John was very knowledgeable, not pushy, and so patient while we looked at nearly ever f150 on the lot. We feel like we got a good deal and let be our More

by myouree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John James
Sep 07, 2017 -

Gallatin Ford responded

Myouree, Thanks so much for the five star review! John is an experienced professional and we are very happy to have him on our staff. We're pleased you were able to work with him and find a truck you'll be happy with for many years. We look forward to seeing you back for your regular maintenance.

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