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Gallatin Ford

Gallatin, TN

4.6
1,082 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 1,082 reviews

March 20, 2017

2017 Ford F250 The dealership found the truck I wanted, transferred it to their dealership, and delivered it to me within a week. Financing process was smooth and e More

by jeffseifert39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Odell, John James, Coach Rollins
Mar 20, 2017 -

Gallatin Ford responded

Jeff, Thank you very much for your purchase and for taking the time to review our sales team and truly it sounds like a team effort based on all those you mentioned. We work very hard at creating an environment where everyone works together for a common goal. It's rewarding to see that this is working. Congratulations on your beautiful new truck and we look forward to seeing you soon for your regular maintenance.

March 19, 2017

Still A Great Body Shop Unfortunately, I had to visit Marty and his crew at the Body Shop again. This time it was my '16 Dodge Charger Scat Pack. Someone on the interstate ra More

by diverdad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charity, Marty Denson
Mar 20, 2017 -

Gallatin Ford responded

Diverdad, So sorry about the damage done to your Charger. Sometimes it seems like these trucks pick on the prettiest cars. It's very nice to hear that Marty, Charity and the body shop crew brought your car back to "like new." Now steer clear of that interstate junk and keep that Charger looking good!

March 19, 2017

No pressure!! I went in, knew I was upside down on my current car, told my salesman, Josh Pelican my max monthly payment and what I was needing in a vehicle. It too More

by nursejamielpn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Pelican
Mar 19, 2017 -

Gallatin Ford responded

Jamie, thank you for your purchase and your kind review. Being upside down is common in our business, but being able to make it work within a budget can be a challenge. We're very pleased Josh and Charlie were able to make it happen for you. Now ditch that pillow! Ha, ha. We look forward to seeing you when it's time for your regular maintenance.

March 19, 2017

F150 Purchase My husband and I worked with Mike, who took very great care of us. We went in knowing we had a few ideas of what we wanted and hadn't had luck anywher More

by Rachel Cash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dobson
Mar 19, 2017 -

Gallatin Ford responded

Rachel, Thank you very much for taking time to review Mike and Charlie and for your purchase. Not having any luck you selected Miracle Ford and experienced professionals like these two, proving professionalism beats luck every time. We look forward to being able to serve your needs for years to come.

March 17, 2017

Shopped for an Explorer We were shopping for a fairly specific used model Explorer. We started by visiting our local dealer, this one, in order to look at new Explorers and b More

by halfcent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Rennie
Mar 19, 2017 -

Gallatin Ford responded

Halfcent Thank you so much for taking time to post a review. While it's unfortunate we were not able to help you with your purchase it is very rewarding that you felt Chase's service deserved your mention. We hope we can still be able to help you keep your vehicle well maintained and look forward to being able to assist you with a future purchase.

March 16, 2017

Most simple truck deal ever!!! I had been looking hard for a truck for more than 3 weeks. I am very picky when it come to what I drive. The truck exceeded my expectations for the More

by slapnee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dobson
Mar 22, 2017 -

Gallatin Ford responded

Slapnee, Thank you for your purchase and for taking time to review Mike Dobson. Today's pre-owned market requires that dealers become very market conscious and offer aggressive pricing upfront. We're pleased that you found our price competitive enough to drive an hour and found the "truck of your dreams." We expect it will serve you well for years and hope to be able to help you in the future.

February 13, 2017

Awesome experience We leased a new Ford Escape and Daniel Custodio and the Miracle team did a great job helping us pick the right vehicle, get it financed and out the do More

by kevshreff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Custodio
February 11, 2017

Repeat Customer Daniel Custodio Jim Morgan and Jim Galvin, are by far the easiest and must trustworthy gentlemen I have ever conducted business with when it comes to More

by Blackoutgame416
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Galvin Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Custodio
February 03, 2017

Easy vehicle purchase with great service On this truck, I went to a new dealership. Was not completely satisfied with other Ford dealership. Salesman John James made my purchase much easier More

by Joe Qualls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John James, Yeysson Ayala
Feb 06, 2017 -

Gallatin Ford responded

Joe, Thank you for taking the time to review our dealership. We are especially grateful that you reviewed both our salesperson, John James and our service staff of Wayne and Yeysson. We work very hard to create an atmosphere of cooperation between departments to better serve our customers and it is very rewarding to see that this teamwork came together for your benefit. Thank you for your purchase and we look forward to seeing you again for your vehicle's service again soon.

January 30, 2017

Great Review Jeremy Troutt and Charlie Piper helped me find my new truck. They were incredibly helpful and not pushy. I will definitely send friends and family the More

by kross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Troutt
Feb 06, 2017 -

Gallatin Ford responded

Kross, Thank you for your purchase. We're very glad to see that our staff was not pushy. Giving our customers enough information to make an informed decision without being pushy is our sales method. Jeremy and Charlie exemplify this method very well as is evidence by your 5 star review. Thanks again!

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