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Gallatin Ford - Service Center

Gallatin, TN

4.5
253 Reviews
Call Service Center (629) 228-9457

253 Reviews of Gallatin Ford - Service Center

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January 02, 2025

Jessica was great, butd ealer will not honor the lifetime warranty the truck supposedly came with. I have no reason to return or recommend this dealer. More

by Danielnoda713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Raymond
Report | Print
Jan 02, 2025 -

Gallatin Ford responded

Daniel, I'm sorry to hear about the issue with your truck's warranty. We strive for transparency, and it's concerning that this wasn't reflected in your experience. Please reach out so we can address this matter directly and work towards a resolution. Thank you, Derek Swords - Service Manager - 888-635-8055

January 01, 2025

Noah went over the oil change with me. Very thorough. Made some suggestions that were very helpful. And would save me money. More

by Tparkes00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Report | Print
Jan 02, 2025 -

Gallatin Ford responded

We're glad to hear that Noah provided thorough and helpful service during your visit at Gallatin Ford. It's great to know his suggestions were beneficial for you! Thanks for sharing your experience with us.

December 31, 2024

Quick service and friendly staff. Stayed on top of my recall products and let me know when they were available More

by Janescue0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Jan 02, 2025 -

Gallatin Ford responded

Jane, we're delighted to hear that our team at Gallatin Ford provided you with quick service and kept you informed about your recall products. Thank you for sharing your experience!

December 30, 2024

Great dealership great people. Help me out. Will use again. Give them high five. Thanks. More

by G. Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond, TJ Pardue
Report | Print
Dec 31, 2024 -

Gallatin Ford responded

Thank you for this great review of Gallatin Ford!

December 30, 2024

I have always had great service from Gallatin dealership !! They are Fast and always so courteous More

by Ladycakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Pardue
Report | Print
Dec 30, 2024 -

Gallatin Ford responded

Your kind review warms our hearts! Thank you from the Gallatin Ford Team.

December 27, 2024

I really appreciate this dealership! Always take good care of my car. I’ve driven in a number of times without an appointment and always been helped. More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond, TJ Pardue
Report | Print
Dec 30, 2024 -

Gallatin Ford responded

Sarah, we're delighted to hear that our team at Gallatin Ford has consistently taken good care of your car. Thank you for trusting us with your vehicle needs!

December 27, 2024

Great services and great timely service. Very nice waiting area too. Staff has always been great. More

by Tscharklet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
Report | Print
Dec 27, 2024 -

Gallatin Ford responded

These are all things we love to hear! Thank you for the 5-star review of Gallatin Ford.

December 26, 2024

Service was fast and efficient. Noah did a fantastic job! He let me know how long the servicing would take and called me when it was ready early! More

by aliciawilliams45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Report | Print
Dec 26, 2024 -

Gallatin Ford responded

Alicia, we're delighted to hear that Noah provided you with fast and efficient service at Gallatin Ford. Thank you for sharing your experience!

December 26, 2024

Gallatin Ford Service Dept. always gets me in and out efficiently. They don't force an upsell, but I also always drive away feeling secure that my vehicle is good to go. More

by denisemattox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Report | Print
Dec 26, 2024 -

Gallatin Ford responded

We're delighted to hear that our Gallatin Ford Service Department consistently provides efficient service and peace of mind for your vehicle. Thank you for trusting us with your car's needs, Denise!

December 26, 2024

They showed up on time did the work and everything went great they did a Factory recall replacement for me More

by darren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond, TJ Pardue
Report | Print
Dec 26, 2024 -

Gallatin Ford responded

Darren, we're glad to hear everything went smoothly with your factory recall replacement at Gallatin Ford. Thanks for sharing your experience!

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