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Gallatin Ford - Service Center

Gallatin, TN

4.5
237 Reviews
Call Service Center (888) 367-3135

237 Reviews of Gallatin Ford - Service Center

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September 30, 2024

Dealer needs to do a better job, and let you know when you’re vehicle is ready. More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Pardue
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Gallatin Ford responded

Bobby, thank you for leaving Gallatin Ford a four-star review. We will take note of this feedback and work on improving our communication moving forward. Take care!

September 28, 2024

Friendly, professionally staff. They have always kept me informed of service work and they back up any work. More

by Dalke2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Gallatin Ford responded

Thank you for the great feedback! We're glad to hear our team at Gallatin Ford has kept you well-informed and provided professional service. We appreciate your support!

September 27, 2024

Good experience all the way around. Everything was on-time and the employees were professional. More

by Bchesser5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Gallatin Ford responded

Thank you for your confidence in Gallatin Ford, and for your business. We are grateful to have you as a customer!

September 25, 2024

Came to our house and quickly completed the recall, the tech was very professional and informative. More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin
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Sep 25, 2024 -

Gallatin Ford responded

This is the kind of feedback we work hard for at Gallatin Ford. Thank you for the stellar review!

September 24, 2024

Had no issues. Great staff! Very professional and competent. Will be back again as always. More

by Ironman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Gallatin Ford responded

Thank you for sharing your great experience with our team at Gallatin Ford! We look forward to working with you again in the future!

September 24, 2024

Great service, great follow up, kept me in the loop, close to my home town More

by stlawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Gallatin Ford responded

Thank you for this awesome review of Gallatin Ford! See you next time!

September 23, 2024

The mobile service was excellent and Collin was professional and on time. He explained the recall and updated software. More

by mat.tough
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin and Adam
Report | Print
Sep 23, 2024 -

Gallatin Ford responded

We're delighted to hear that Collin provided excellent mobile service and clear explanations during your visit with Gallatin Ford. Thanks for sharing your positive experience!

September 22, 2024

Larry was very patient, informative, and detailed explaining about my needed repair. He kept me informed on the progress More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry in Service
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Sep 25, 2024 -

Gallatin Ford responded

George, we're glad to hear Larry provided such excellent service and kept you well-informed throughout the repair process at Gallatin Ford. Thanks for sharing your experience!

September 20, 2024

Great customer service. Great people to work with always coming formed great communication. Highly recommend for all my friends and family. More

by Saad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Galvin Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Akins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Gallatin Ford responded

Saad, thank you for the high recommendation! We're glad to hear our team at Gallatin Ford provided excellent service and communication. We appreciate your support!

September 18, 2024

Did a great job informing of what was going to happen just hope he keep the promise to call when recall is ready as he promised More

by Jeffreyguymoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2024 -

Gallatin Ford responded

Jeffrey, thanks for the feedback! We're glad to hear you had a positive experience at Gallatin Ford. We'll make sure to follow up on that recall as promised!

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