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Galleria Chevrolet

Dallas, TX

4.8
493 Reviews

4747 Lyndon B Johnson Fwy

Dallas, TX

75244

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493 Reviews of Galleria Chevrolet

May 08, 2026

Excellent customer service from Ryan regarding my vehicle. He was very communicative from the start and made sure I was aware of the vehicle status throughout the repairs. Luckily my issues were cove More

by dhctx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Jackson, Ryan Coscia
May 11, 2026 -

Galleria Chevrolet responded

We're so glad that Ryan provided you with excellent service and kept you informed throughout the process. It's great to know your warranty covered the repairs, making it an even smoother experience. We appreciate your recommendation and look forward to serving you again! Regards, The Galleria Chevrolet Team

May 07, 2026

Jerry Jackson has been amazing throughout my truck repairs, great guy that makes things right for the customer! Thanks Jerry! More

by rfe10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Jackson, Fernando Perez
May 11, 2026 -

Galleria Chevrolet responded

We're so glad to hear about your positive experience with Jerry! His commitment to customer satisfaction truly makes a difference. Thank you for sharing your thoughts – we appreciate your support and look forward to serving you again! Regards, The Galleria Chevrolet Team

May 04, 2026

Charlotte Anderson and the Galleria Chevrolet Team made it great experience putting me in my 2026 Silverado HD2500. Being an out of town buyer, the process was seamless. More

by jparkman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlotte Anderson, Markkell Hunt
May 05, 2026 -

Galleria Chevrolet responded

We appreciate you sharing your wonderful experience! It’s fantastic to hear that Charlotte and the team made your out-of-town purchase so smooth. Enjoy every moment with your new Silverado HD2500; it’s a fantastic choice! Your satisfaction means a lot to us. Thank you for choosing Galleria Chevrolet! Regards, The Galleria Chevrolet Team

April 09, 2026

Initial vehicle pick up by service dept was delayed by about 30-40 minutes due to communication issues. More

by carterte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Smith
Apr 10, 2026 -

Galleria Chevrolet responded

Thank you for both your patience and your feedback. Your time is valuable and it's important we communicate clearly and not make our guests wait like this. We will be sure to address this with our team and we look forward to providing you with a more prompt experience at your next visit. See you then. Regards, The Galleria Chevrolet Team

March 29, 2026

Advisor Ryan was amazing and kept me informed during the entire practice. Great experience this time. More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Coscia
Mar 30, 2026 -

Galleria Chevrolet responded

We're so glad to hear about your positive experience with Ryan! Keeping our customers informed is a top priority, and it's wonderful to know we hit the mark. Thank you for sharing your thoughts, Daniel. We look forward to serving you again! Regards, The Galleria Chevrolet Team

March 15, 2026

Great staff showroom and service department. Easy friendly helpful individuals to work with every time. More

by Greg Cohlmia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Carrillo, Tony Kaye
Mar 19, 2026 -

Galleria Chevrolet responded

Thank you for the fantastic feedback! We’re glad our staff, showroom, and service team make every visit easy and enjoyable. We appreciate your kind words! Regards, The Galleria Chevrolet Team

March 12, 2026

It is sadly rare today to find a business that has true heart and values the customer experience, but Galleria Chevrolet absolutely excels in that arena with exemplary, worldclass customer service. To say More

by adabbs2317
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Brown, Charlotte Anderson, Markkell Hunt
Mar 13, 2026 -

Galleria Chevrolet responded

Thank you for sharing such a glowing review! We’re thrilled to hear that Alan, Markkell, and the entire Galleria Chevrolet team made your experience world-class and truly customer-focused. Going the extra mile is exactly what we strive for, and it’s wonderful to know it left such a positive impression. We can’t wait to continue serving you for all your future Chevrolet needs! Regards, The Galleria Chevrolet Team

March 11, 2026

Great Service and Sales Experience from William, Matt and Lee. Would highly recommend this Dealership. More

by alex422878
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Emami, Manuel (Manny) Muema
Mar 13, 2026 -

Galleria Chevrolet responded

Thank you for your kind words! We’re thrilled that William, Matt, and Lee provided a great service and sales experience. We truly appreciate your recommendation and look forward to seeing you again! Regards, The Galleria Chevrolet Team

March 10, 2026

Staff is very untruthful on background of cars. They seem to believe if a staff member sells car to dealership they do not have to disclose the issues with the car. Be very careful. More

by No one cares at the dealer
Recommend Dealer
No
Employees Worked With
Manuel (Manny) Muema
Mar 23, 2026 -

Galleria Chevrolet responded

We are disappointed to hear about your vehicle troubles and we understand your frustration. Unfortunately, older vehicles that are not under warranty can have problems at any time. As we discussed on the phone with you, we wish you had contacted us before you took it to another shop for repairs. We would love the opportunity to trade you out of this 2011 Land Rover if we have something on the lot that would work for you and your family. Please contact me if you'd like to do so, and I will be happy to assist you. Regard, John Butler General Sales Manager (972) 993-3000 JButler@mygalleriachevrolet.com

March 01, 2026

Friendly service department. Service rep made sure I understood every part of the service process. She made sure my needs were addressed and taken care of. After check in, she to More

by Cjessie1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Navaro
Mar 03, 2026 -

Galleria Chevrolet responded

Thank you for both your patience and your feedback. We're happy that overall, you had a quality experience and we look forward to completing services in a more timely manner at your next visit. See you then. Regards, The Galleria Chevrolet Team

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