Galpin Ford

The Best Experience Ever Buying A Car ! This was the best & easiest experience we've ever had purchasing a vehicle ! I would definitely recommend friends and family. Delfi Palma was an ab This was the best & easiest experience we've ever had purchasing a vehicle ! I would definitely recommend friends and family. Delfi Palma was an absolute pleasure & I will come back to make a future purchases. More

Special order vehicles We just purchased our third new vehicle from Galpin. Two of these had to be special ordered. The entire experience was handled very professionally. I We just purchased our third new vehicle from Galpin. Two of these had to be special ordered. The entire experience was handled very professionally. It was as stress free as a new car purchase could be. We would certainly return. More

Great Service Great service! Needed a new car and got a lot of help getting everything I needed. I would recommend this dealer, they also helped us customize our wo Great service! Needed a new car and got a lot of help getting everything I needed. I would recommend this dealer, they also helped us customize our work truck, we definitely get a lot of compliments. More

AMAZING Customer Service This was the most painless and stress free car buying experience ever. Thanks Brad for the excellent service. 100% Recommended. We will be buying o This was the most painless and stress free car buying experience ever. Thanks Brad for the excellent service. 100% Recommended. We will be buying our next few cars from here also. More

Outstanding customer service I'm new to Los Angeles and was desperately trying to find a car after totaling mine in an accident. It was my first time purchasing a new car, and I'm I'm new to Los Angeles and was desperately trying to find a car after totaling mine in an accident. It was my first time purchasing a new car, and I'm a female in my early 20s with no family near by and very basic knowledge about vehicles. In other words, a prime target to be taken advantage of for a quick sale. However at Galpin Ford, this couldn't have been less of the case! Jack Wallace was an AMAZING salesman and took the time to listen to my needs and help determine which vehicle would be ideal for me. He had already worked all day and stayed 3 hours past their usual business hours to make sure I got the absolute best deal. He is the definition of a genuine person, and not once did I feel uncomfortable or like I was being pushed around. My phone was dying and he even took the time to find me a charger! If you're like me and need a new or used vehicle but have no idea where to start, please go see Jack Wallace ASAP! Michael Gould in the Finance department was incredibly helpful as well. He took the time to thoroughly explain all the terms until I fully understood what they meant. He honestly was so kind and I truly appreciate that. I couldn't be happier with my purchase and am incredibly grateful for the help of the entire team at Galpin Ford! More

Galpin Ford Rental Division This is about Galpin's Rental Division on Roscoe and Sepulveda in North Hills. I have been renting from them for a while, and every time it's an A+ ex This is about Galpin's Rental Division on Roscoe and Sepulveda in North Hills. I have been renting from them for a while, and every time it's an A+ experience. Jose Gallardo is a superb manager, who represents the best of both worlds - a Superior Spanish Spirit and the Superior American Productivity and business ethics. You can tell a great manager, when everything is done quietly, seamlessly, with no apparent effort. It takes a talent, which Mr. Gallardo definitely has. The whole operation leaves you with an uplifting feeling. It's increadibly efficient an humaine. There are even no underdogs, lurking behind the scenes. All the employees are equally American, i.e. they take pride in their work. The old-fashioned way. Check this one out: I with my (then) 13-year old son rented a beautiful Ford Mustang Convertible to volunteer in the San Fernando Valley Veterans Day Parade 11.11.2014. All the guys at the front desk, - Jose, Oscar and Jessica and in the field at Galpin's Rentals were sympathetic to the cause, including Oscar, an esteemed veteran himself, and told me to let them know in advance when I rent for the same cause next year. This year, I did the same thing (both times we carried the Grand Marshal of the Parade, and the second run was with a veteran family). Not only did I get a brand new Mustang with, I think 10 miles on it, but they refused to accept (a laughingly small) payment. When I was getting the car in the morning - it was really a religious experience - Oscar half-seriously joked about me not scratching the car as it was brand new. Look at this: he cared about the car as though it were his own. These fine people are a pride and glory of our country! I've seen many businesses, big and small and many managers and CEOs. Galpin Ford Rental Division is a world's-class operation and Mr. Jose Gallardo is one of the best managers I have ever seen! Merry Christmas, Jose to you and your family! More

Awesome experience Came in looking for a new Ford Fusion, and was blown away by the knowledge our young salesmen had. He knew about all the different fusions. My salesma Came in looking for a new Ford Fusion, and was blown away by the knowledge our young salesmen had. He knew about all the different fusions. My salesman Elee seemed very knowledgeable of all the cars and I will definitely come back to deal with him and galpin when the time comes More

Awesome!! Being a female it's very intimidating to go to a car dealership to purchase a car. But I met Randy Childress and he made me feel very comfortable and Being a female it's very intimidating to go to a car dealership to purchase a car. But I met Randy Childress and he made me feel very comfortable and at ease with the process. Didn't try to talk me into anything that I couldn't afford and treated me like family.Really appreciated it. More