Galpin Ford

Thanks Michael & Josh! Bought a car from Michael Moses and his son Josh. The whole experience went really smoothly. I felt like I was being taken care of, and that has not Bought a car from Michael Moses and his son Josh. The whole experience went really smoothly. I felt like I was being taken care of, and that has not always been my experience in buying cars. I am very happy with Ford I got from Galpin, and Michael and Josh were very professional and I would recommend them to anyone looking for a new car at Galpin. Thanks again. More

Great leasing experience Thank you, Curtis Cressall, for a professional and considerate sales experience. Great job Galpin Ford and Curtis. We appreciate your services. See Thank you, Curtis Cressall, for a professional and considerate sales experience. Great job Galpin Ford and Curtis. We appreciate your services. See you soon. Mr. Kaye More

TC Dubose the Salesman to See @ Galpin Ford I just want to say what a great experience I had at Galpin Ford with the recent purchase of my 2015 Ford Explorer. I owe this ALL to TC Dubose :) He i I just want to say what a great experience I had at Galpin Ford with the recent purchase of my 2015 Ford Explorer. I owe this ALL to TC Dubose :) He is Absolutely Amazing! He provided me with the Best Customer Service. He had me Pre-Approved before I had even visited the Sales floor. I Called him up and let him know the vehicle I was interested in purchasing. I submitted my credit app and within an hour I was Pre-Approved with a Fantastic Interest Rate. Let me tell you I was Amazed and Impressed. When I got to the dealership he had My Car Cleaned, A Full Tank of Gas and Ready to Go! The Only thing I had to do was go to See Janet Lazar in Financing and I was off in my new 2015 Ford Explorer. Dealing with TC DuBose and Janet Lazar was such a great experience. How many people can say they actually enjoyed going to a Dealership to buy a Car? I know that I can :) TC Dubose is extremely knowledgeable and It shows that taking care of his Customer is Priority #1 to him. Thank You TC Dubose for the Great, Positive Experience you Provided not only to me but to my Daughter Celine. Janet Lazar, I also want to say Thank You for making my Financing of my Vehicle such a fun and enjoyable experience. I Strongly recommend that you ask for TC Dubose at Galpin Ford on your next visit to the Dealership. You will be Happy that you did. Thanks a Million TC.....You are the Best :D More

TC Du Bose is Da Best !!! Thank you once again TC DuBose! We just got our 3rd vehicle from Galpin. Although we have car dealerships closer to where our home is, we always head Thank you once again TC DuBose! We just got our 3rd vehicle from Galpin. Although we have car dealerships closer to where our home is, we always head to Galpin when we are car shopping, and the main reason is TC. He is warm, honest and extremely knowledgeable. You know you are in good hands when working with him. We have always gotten a more than fair deal, and have had nothing but positive experiences with TC. SEE TC at GALPIN FORD !!!!! You won't be sorry. More

Class Act Dealership My family and I were treated very well in every aspect of the purchase. Couldn't have asked for more. Wish I had more cars to buy, and I will definite My family and I were treated very well in every aspect of the purchase. Couldn't have asked for more. Wish I had more cars to buy, and I will definitely recommend my friends to do business with them. More

New Car I am a 59 year old male and have bought several cars in my lifetime, but nothing surpasses the quality and service that I received from Galpin Ford. I am a 59 year old male and have bought several cars in my lifetime, but nothing surpasses the quality and service that I received from Galpin Ford. Michael Moses, Josh and Austin were fantastic people to deal with. I felt that I was at home at Galpin and I had new brothers and sisters. I gave Galpin 5 stars for their supreme customer service. Also, I'd like to say that Valery Teplitsky, the Financial Mgr., was also top-notch and very professional. I will never buy another Ford from any other dealer again. And I will always be part of the Galpin family. I can't say enough good things about this dealership. If you are in need of a vehicle and you want to be treated like a human being, go see Michael Moses. That's all I can say. Just great!! More

A very happy new Ford owner First I must say that I up until yesterday I would rather go to the dentist for a root canal then going in to a car dealership (I have had some bad ex First I must say that I up until yesterday I would rather go to the dentist for a root canal then going in to a car dealership (I have had some bad experiences) But yesterday I met Michael Moses, and his son Josh, and within a minute, I lost that feeling that this was going to be a really long and agonizing experience. I was very pleasantly supersized that Michael & Josh worked with me and, my needs, and worked to get me the car I wanted and, deal that I was very happy with. and to me that say’s a lot about The Galpin Ford Group. To put it bluntly, they have quality people that are well worth your time and consideration. Scott C. ( A Happy New Ford Fusion Owner) More

Purchase 2015 Mustang GT on 3/31/15 I have been doing business with Galpin Motors since 2001; having purchased 7 vehicles. Be it sales or the service department, the best word I can desc I have been doing business with Galpin Motors since 2001; having purchased 7 vehicles. Be it sales or the service department, the best word I can describe our experiences with Galpin is Top-Notch! We are creatures of habit and will only do business with companies that not only give us great value but also treat us fair & with respect, even if we get a no for an answer. We come to see the same sales person for every new transaction. Even when that person gets promoted, we still ask for them by name. Galpin exemplifies our values as a consumer and I know we are not alone. On March 30th of this year, my wife finally decided on keeping her promise about purchasing a Mustang for me. I owned 3 previous models, my last one was a 2008 GT that I only owned for 6 months; we had to trade it in for a family car. (We just had a baby) So we called our sales person, Curtis Cressall, to set up an appointment. BTW, I also wanted to mention that Curtis sold me my GT along with our 2007 Ford Edge AWD. This man knows how to treat a customer. As with all our previous sales experience, I was anticipating a smooth purchase. Unfortunately, the sales manager on duty at that time had already made up his mind and unwilling to budge on the price. Furthermore, this person proceeds to talk down to me in front of my wife. The car I wanted was a “hot item” and that he had no problems selling it with a $2k mark-up & no discounts of any kind. I was pretty livid but maintained myself as we left empty handed. We had been there less than 2 hours. As I am driving home, Curtis sends me a text message to apologize. For what I said to myself, it wasn't his fault. I called him immediately; Curtis felt he did not do enough; I told him his sales manager was the problem. Nothing he can do if the guy would not budge not to mention, insulting xxxxxx. I was so angry that I wanted to write a letter but figured it be more waste of our time. Instead, I reached out to Galpin Motors Customer Relations (Daisy) & Social Media Coordinator (Laurel Carden) . Both responses were immediate; Laurel was especially great, she listened to my concerns and rants. Daisy & Laurel offered to pass along my concerns to upper management and asked for my permission if I could be contacted. I said sure why not but wasn't expecting any callback. As far as I was concerned, the damage of this obtrusive wet-behind-the-ears sales manager was done. We were not coming back. All I wanted was for someone to deal with the problem so no other customers go through that. Knowing how Galpin values their well-deserved excellent reputation, I was sure it would be handled appropriately. Our job was done Later that day, we get a call from Mr. Terry Miller…WOW, color me impressed. Not only did he find the time off his busy schedule but to also apologize profusely, he made me feel at ease. He then gave me options on what may work for us. He really appreciated my frank & honest feedback. He told us if we decided to give them another chance, he would make sure we walked away happy with or without a car. I then asked if he can hold the car (I knew they don’t normally do that) and he instructed Curtis to pull the car off the sales lot right there & there. We told him we’d be in early today the 31st. Mr. Miller said he would even meet us @ 8:30am to makes sure all was well. Curtis also made sure he was there. Found out today, he was in office at 7:30am getting the car ready. We got to the dealer bright and early today to finish off the transaction. We got the deal that we wanted with no hassles. Again a HUGE Thank You to Mr. Terry Miller & Galpin Motors! And a special thanks to Curtis, we greatly appreciate you hard work and for caring about us & not just the deal. I hope to send more people to Galpin; keep up the great work!! More