Galpin Ford

Tara, Blake, Dave, Gary I cannot express enough how amazing my experience was here. The customer service is beyond amazing. I am a first time car buyer, and they truly made m I cannot express enough how amazing my experience was here. The customer service is beyond amazing. I am a first time car buyer, and they truly made me feel like I was in safe, excellent hands. I requested further information online, and received a call the next day, first thing morning, from Gary. He was informative, and helpful. He gathered my information and transferred me over to his manager Blake. Blake contacted me the same day and helped me thoroughly. He was kind, very professional, and informative. After getting an approval, we set up a time the same day for me to stop by the dealership and have Tara help me out. My experience with Tara was the highlight of that day! Let me just start by saying she is the coolest car saleswomen I have ever met. She is super nice, and professional She was beyond helpful, and wonderful. She helped me find the perfect car, and made my car buying process so smooth and enjoyable. I highly recommend her for all car needs. She'll make sure you get the car that is perfect for you. Go Tara! Dave! Dave helped me with my paperwork. He is awesome, helpful, and very professional.My experience was exceptional. Thanks to everyone it took me ONE DAY to go home with the car of my dreams. These employees are the gems of Galpin ford. I appreciate the extra step everyone took to help me out, and I wish them much success in their careers. More

Customer Service at Galpin Ford Over the years I have watched Galpin Ford grow from a small dealership on San Fernando Rd to the large dealership they have become, Galpin has not los Over the years I have watched Galpin Ford grow from a small dealership on San Fernando Rd to the large dealership they have become, Galpin has not lost sight of one on one customer service, and the value each customer brings to the dealership. Blake Johnson the Internet Manager understood what I was looking for in a vehicle, with very little information to work with he picked out the vehicle and worked the deal to meet my needs. When I arrived at Galpin I was introduced to Tara, she walked me through and kept me informed of all aspects of purchasing my vehicle. Thank you to all involved at Galpin Ford, and all of Blake's internet team for making purchasing my vehicle an easy one. More

leased Great selection and awesome customer service by Nate. New his stuff and wasn't the normal pushy sales person you normally find at car dealerships. Wil Great selection and awesome customer service by Nate. New his stuff and wasn't the normal pushy sales person you normally find at car dealerships. Will be back in the future More

Great buying experience! I don't know anyone who loves buying a car. From walking onto the lot, to being zeroed in on by a salesman, to having to haggle and negotiate a deal. I don't know anyone who loves buying a car. From walking onto the lot, to being zeroed in on by a salesman, to having to haggle and negotiate a deal. I was expecting nothing less when I went to Galpin to buy a much needed new Explorer, but instead what we found was a pleasant surprise. We were set up with sales man Jack Wallace. He wasn't your typical sales man. He was young, upbeat, and the guy literally ran everywhere. While we searched the lot for the car I wanted he shared with us a little about himself and how he came to be a salesman at Galpin. He was also very knowledgable about the vehicles we were looking into. Even when it came down to negotiating a deal, he remained friendly, professional and honest. It was extremely refreshing and really made our car buying experience a positive one. Jack is a great person, and salesman, I'm sure though he'll be finding himself in a management position sooner rather than later with his personality, customer service philosophies and his ability to outshine the rest. More

Curtis Cressall We did a trade in today for a truck, Curtis Cressall was our sales representative. He helped us close and get the best deal! Quick, very professional, We did a trade in today for a truck, Curtis Cressall was our sales representative. He helped us close and get the best deal! Quick, very professional, and very friendly. Definitely recommend Curtis and Galpin Ford to a friend. More

Lease Vehicle The Excellent Customer Service , along with the Friendliness of the Customer Service Sales and Finance Rep , along with the amenities , made the long The Excellent Customer Service , along with the Friendliness of the Customer Service Sales and Finance Rep , along with the amenities , made the long wait for the Paper Work worth the ordeal More