Galpin Ford

I had a great experience at Galpin Ford. This does not surprise me as I have purchased 6 vehicles from them since 1999. This time, the sales man, Mike Moses, listened to what I was looking for a put me i surprise me as I have purchased 6 vehicles from them since 1999. This time, the sales man, Mike Moses, listened to what I was looking for a put me in a certified used vehicle within the first 15 minutes on the lot. From test drive to purchase and through finance, this was a most positive experience and I would recommend Galpin and Mike Moses to anyone in the LA metro area. More

I had a great experience at Galpin Ford this week. I had bought a used 2001 Ford Ranger about 3 months ago and it seemed to be working just fine. About 2 weeks ago I brought it in for a routine service chec bought a used 2001 Ford Ranger about 3 months ago and it seemed to be working just fine. About 2 weeks ago I brought it in for a routine service check, but I then found out that my truck was having all kinds of issues, including major engine ones. I had bought the truck 'as-is,' and there had been no warranty available. Right away the service department (Jimmy and Rick) put me in a loaner (free of charge) and promised to look for a satisfactory solution for me as the customer. Which in the end resulted in my trading the Ranger for another vehicle. Al Joseph had assured me right from the start that the dealership would work with me - and they sure did. With the help of my salesman, Mr. Hanibal Alexsandros, I started to look around the lot for the proper vehicle. There were a few that I was interested in, and Hanibal kind of steered me in the direction of the one that I was least interested in, a 2009 Ford Escape. However, after some test driving and consideration, I finally decided that the Escape was the car for me. I have been driving it around for just a short time, but I really like it. Hanibal had told me that he felt that this would be the right car for me, and it sure starts to feel that way. Thanks to all at Galpin Ford to make this such a pleasant experience! More

I have VIP service from Galpin dealer they trustworthy I have good experience I recommended this dealer ship special sale person Michael Jaffe he work very hard have good experience I recommended this dealer ship special sale person Michael Jaffe he work very hard More

We recently purchase brand new Ford F150 form SHEERI NIGHTINGALE she was by far the best sales person we ever work with very honest and trusted form the beginning.Due to our credit being challenge she d NIGHTINGALE she was by far the best sales person we ever work with very honest and trusted form the beginning.Due to our credit being challenge she did great job putting us into new car.If you planning to buy the car from Galpin Ford buy only from SHEERI NIGHTINGALE!!!! More

My name is Ovidio Castro the dealership is not only close to where i reside but great customer service is something I experience every visit. Everyone is polite enthusiastic and energetic. Oscar Castellano to where i reside but great customer service is something I experience every visit. Everyone is polite enthusiastic and energetic. Oscar Castellanos was a new employee I noticed a good difference having him there. While waiting for my vehicle he took the time to read my repair order and noticed there was no work done on a tire that was loosing pressure. Both himself and my service advisor made sure a nail puncture was repaired. Overall Customer service was great! Thank You! More

Great dealership with alot of choices, great prices and will get the deal done. Will always buy my car from them worth the drive from Orange County. Salesman Michael Knerr was great. will get the deal done. Will always buy my car from them worth the drive from Orange County. Salesman Michael Knerr was great. More

This was an amazing experience. Michael Moses was efficient and got me the car that I wanted. He helped me through the entire process and made buying my new car fun and easy. I always come back to Ga efficient and got me the car that I wanted. He helped me through the entire process and made buying my new car fun and easy. I always come back to Galpin Ford and work with Michael Moses. More

There was a lot of car and the choices were many. We were very happy that the color we had in mind was available. We definitely recommend friends to this dealer. very happy that the color we had in mind was available. We definitely recommend friends to this dealer. More

I just had the most disappointing experience with Galpin Ford, accusing me for lying to their service person and charging me for diagnostics which I already knew the results of. I brought in my car and told Ford, accusing me for lying to their service person and charging me for diagnostics which I already knew the results of. I brought in my car and told them I had a problem with caliper 4 misfire and low compression on nr. 2. I asked how much it's going to cost me to find out what is causing this and what it's going to take to fix it. After 2 days, they call me and tell me that I have a problem with caliper 4 misfire and low compression on nr. 2 and that I never told them about this so they need to charge an additional $800 to do further diagnostics. When I brought the car on Saturday, I very specifically said: "I will not pay you to tell me what I already know. Please tell me what the cause is and how to fix it". Service person Sam agreed. Firstly, they agreed that I told them this when I brought the car in. Later, they told me I never said this. Now, they are lying that I said this, but few days later, after the "inspection" has been done. Now, their reasoning is "You should have read the small letters". Basically laughing in my face I got tricked. Never will do business with them again. Horrible service. Very disappointing for Ford and who Ford is doing business with.. More

Mr. Rhode is a long time family friend and I went to see him for my new purchase. He was wonderful and extremely helpful and worked out the numbers for me. Very satisfied overall with Mr. Rhode and Galpin him for my new purchase. He was wonderful and extremely helpful and worked out the numbers for me. Very satisfied overall with Mr. Rhode and Galpin! I will be back for my upgrade hopefully next year. Thank you Mr. Rhode!!! More