Galpin Ford

This is the worst dealer I've ever been to. I was interested in purchasing a Ford Focus SE, and the sales representative (Tim Mangandi) gave me a quote on the car I wanted. I asked him in an email s interested in purchasing a Ford Focus SE, and the sales representative (Tim Mangandi) gave me a quote on the car I wanted. I asked him in an email specifically if the quote he gave me was for an automatic transmission, and he confirmed. He then called me twice a day everyday to pressure me to visit the dealership. I wasn't sure at the time because I wanted to have an out of the door price for the car I wanted, and he kept refusing to give me a final price. Instead, he assured me that there were over 250 Focus to choose from, and there would be one that would fit my need and budget. I still wasn't convinced and asked my husband to call again, Tim gave the same answer. It was a long long drive for us to get to the dealership, I was expecting to seal the deal within an hour (Tim promised that too), and with the price he quoted me. When I got to the dealership, I was greeted by another salesman named Ivan Remirez, and when I told him the quote that Tim gave me, he started to say that it was impossible, and the quote was for a manual transmission car. I even showed him the emails Tim sent me, and Ivan still said that there was a misunderstanding of the quote. I was very upset after driving a long way to only find out I was misled by these people, but I was stupid enough to give Ivan's manager (don't know his name) another chance to sell me another car that's way over my original quote. He said that if I traded in my car, it would be the same price as the original quote. Of course, an hour later, they came back with a price for my trade-in for $1000 while I got the quote from CarMax for $5000 the same day!!! I think they were just trying to get me out of the door at that point and pissed me off even more with a super low trade in value. I don’t understand why they keep saying they want to see happy customers while they purposely mislead people to increase their chance for a sale. I am very disappointed at this dealership and I would never recommend it to anybody, even my worst enemy. More

We had a wonderful experience with Farzin from start to finish. He got us a great price and treated us wonderfully the entire time. We would highly recommend both Galpin and Farzin to anyone looking to p finish. He got us a great price and treated us wonderfully the entire time. We would highly recommend both Galpin and Farzin to anyone looking to purchase a car. More

Matthew Sanes was helpful, knowledgeable and incredibly nice. Im not only recommending all my friends to galpin ford and all their dealerships but personally recommending Matthew as a salesperson. Thank nice. Im not only recommending all my friends to galpin ford and all their dealerships but personally recommending Matthew as a salesperson. Thank you guys!!! You are awesome!!! -Arminda and Kathy More

I will only go to Galpin Ford! The reason why is because of Jeff Levy! Jeff goes above and beyond any salesman I have EVER encountered! As a matter of fact 13 years ago I thought I was done buying fords.... of Jeff Levy! Jeff goes above and beyond any salesman I have EVER encountered! As a matter of fact 13 years ago I thought I was done buying fords.... since I met Jeff he changed my mind! I have referred so many people to Jeff and they all feel the same! He is top notch and gives Galpin the Brand it deserves! TOP NOTCH!!! More

Everyone was so helpful and not only the Salesmen I was working with but the other employees made me feel very important. I bought my ford fusion and was out the door with my new car in less than 2 hours! working with but the other employees made me feel very important. I bought my ford fusion and was out the door with my new car in less than 2 hours! I was called to make sure I was still happy by Michael Moses . I have bought other new vehicles and have never had such a good feeling that I did not make a mistake. We drove from Riverside Ca as they gave us the best quote and they gave us the price that we were quoted and that does'nt happen too often! Beverly Rettinger More

Galpin Ford is by far the easiest, best, fastest and most convenient dealership I have ever used. I visited today and purchased a New Lincoln MKZ. Amazing service from all, however, Henrick Einfeldt lead m convenient dealership I have ever used. I visited today and purchased a New Lincoln MKZ. Amazing service from all, however, Henrick Einfeldt lead my sale with great leadership. My car was delivered with all the right stuff! The amazing thing was that when I left the dealership the car had an electronic issue with the radio. Like any great Sales Person Henrick did the right thing and made sure to still exceed all my expectations. Being a Sales Principal myself I know how difficult it can be to recover from a sales that did not go perfectly. Henrick and the Team at Galpin still made my purchase experience flawless. Thank you Galpin! More

Great customer service in the service department. Jessica and Oscar went out of their way to get me a courtesy shuttle with no wait time. and Oscar went out of their way to get me a courtesy shuttle with no wait time. More

Explained my options leasing vs purchasing in detail. Explained my options leasing vs purchasing in detail. Provided me with the best pricing. When I made my choice, filling the necessary paperwork was Explained my options leasing vs purchasing in detail. Provided me with the best pricing. When I made my choice, filling the necessary paperwork was done fast and efficiently. explained the inner workings of the new Ford in detail. Made the sales process effortless and yes, pleasant. More

I bought my first new care here. I am not the easiest to negotiate with and I don't put up with much. I dealt with Curtis Cressall and his manager Dave and they were great. When I said I had an issue with s negotiate with and I don't put up with much. I dealt with Curtis Cressall and his manager Dave and they were great. When I said I had an issue with something, they rectified it. When I said I was thirsty, my entire family received waters. Small or large, they took care of everything and dealt with me in a very straightforward and fair manner. I drove away in my new car and it took quite a bit of effort on their part to make me happy enough to buy that car. Great job! I would definitely buy from them again in the future. More

My name is Ann and I recently leased a new 2013 Ford Edge from Michael Moses at Galpin Ford. He was very knowledgeable about the selection at Galpin and about the car-buying process in general. He worked wi from Michael Moses at Galpin Ford. He was very knowledgeable about the selection at Galpin and about the car-buying process in general. He worked with me (on his day off I might add) to make the deal work, making the process easy and painless. My experience with Michael was the best car buying experience an highly recommend him to anyone looking for a new car. I would buy another car from him in the future!!! More