Galpin Ford

Robert Katch came recommended on Yelp so when I went in to Galpin Ford and asked for him, I was told his office was actually across the street at the Galpin Premier Collection. The receptionist told us she to Galpin Ford and asked for him, I was told his office was actually across the street at the Galpin Premier Collection. The receptionist told us she would page him, and as we were heading out the door, I saw him already walking across the street to greet us. That was fast! Robert was extremely helpful and really went out of his way to help my wife and I find the right Ford Cmax Energi we wanted. He explained in detail the vehicle's features and benefits as well as recommending the best lease plan that made sense for us. He took the time to understand our needs as well as our budget but did it in an extremely professional manner, not blinding us with the usual smoke and mirrors you would expect at a dealership but rather, he was honest, listened, and genuinely cared about obtaining our trust and business with no pressure. This was pleasantly surprising as it was something I was not accustomed to in a car buying situation. Overall I am very satisfied with my experience at Galpin Motors. Car buying is always an intimidating situation but luckily Robert was there to assist us into our new lease. More

I arrived at ford once before I made my purchase just to have an idea of how the ford fusion 2013 ran, I was attended by one of the employees who neglected to tell me much about the car, so I looked over to have an idea of how the ford fusion 2013 ran, I was attended by one of the employees who neglected to tell me much about the car, so I looked over to Sunrise Ford. However, I was really set on one of the showroom cars Galpin Ford had, which is what brought my business back to Galpin Ford, with the help of Patrick, Jim, and Ruth I got the attention and help and more! They made my purchase an eventful, and were always willing to help me beyond what I expected! Thank you for your help and kindness! More

My husband and I have purchased many cars over the years and up until now, we have always had a knot in our stomachs when approaching a dealership! This was not our experience at Galpin Ford! We were refe and up until now, we have always had a knot in our stomachs when approaching a dealership! This was not our experience at Galpin Ford! We were referred to Galpin through a good friend and were treated like VIP customers from the instant we began our buying process. Tim (sales manager), and Michael Moses, were incredibly professional, knowledgeable, and accommodating through every step of the process. Our experience in the finance office was equally as pleasing, and rather than just "match" the terms that our credit union was offering, they offered us an even better rate! We felt honored, respected and valued - and these aren't typically words we use to describe our car buying experiences! I am over the moon about my new car - and am certainly going to recommend Galpin, Tim, and Michael Moses to all of our friends and associates! More

Best experience in 50 years-Tim and Michael and Darren are great-would refer people to them-good deal and friendly people-very happy customer are great-would refer people to them-good deal and friendly people-very happy customer More

Hello,my name is Brian Sibert & I'm a long time customer of Galpin Ford.My family has been dealing with Galpin for over 40 years!!!I have personally purchased 5 vehicles from GALPIN,Ranger trucks,M customer of Galpin Ford.My family has been dealing with Galpin for over 40 years!!!I have personally purchased 5 vehicles from GALPIN,Ranger trucks,Mercury tracer, FordEscort & currently a Focus!!! When it come to purchasing,I always contact Darin Arnaud,the best salesrep. a person could ask for!Darin is more than a salesman,he's a friend! When I bring my vehicles to Galpin for service,Steve Walker is the service writer who handles all my auto's service maintenance requirements!When it's time for car to be picked up"Ms. Cotton Taylor Alexander is the nice lady who handles all the paperwork!!!All 3 of these people(as all the folks at galpin) are very courteous,friendly & the best "they know their jobs"(professional)When I've purchased a vehicle,Darin always calls to check on everything,to make sure I'm happy with the new purchase!!Steve always contacts me, keeps me posted on the service procedures and when my car is ready!!The ladies in cutomer service are always polite & considerate,for example if its chilly out,they offer a warm beverage,if its warm out,they offer a cool softdrink or water!!!Very nice folks over there at Galpin,sure nothing is always perfect,but if theres any questions or concerns,they'll take care of it in professional manner!!!Good job folks,see ya next service or purchase!!! More

Michael and Josh Moses were very patient and knowledgeable about all features of various ford edges. I love my edge and wouldn't have bought it had a less competent duo helped me. Excellent! knowledgeable about all features of various ford edges. I love my edge and wouldn't have bought it had a less competent duo helped me. Excellent! More

I have purchased many cars over the years and not one experience matches the exellent service, costs and no hassle experience I received from Galpin Ford in North Hills!! Henry in used cars was extremel experience matches the exellent service, costs and no hassle experience I received from Galpin Ford in North Hills!! Henry in used cars was extremely pleasant and thorough and definitely knew his stuff. The finance manager that handled my deal was very honest and the process was quite painless. I will only purchase from this dealer going forward and am very glad I found them. Before u go anywhere else, try them. They MAKE IT HAPPEN with ease on the buyer! Fantastic experience. More

I have purchased many preowned cars from both private and dealers, however this experience was really first clss all of the way. My friend who I was assisting in the purchase of this car, and i were greeting dealers, however this experience was really first clss all of the way. My friend who I was assisting in the purchase of this car, and i were greeting on the lot by Farzin Rofagha and from the very begining he was respectful and helpful. Not your typical pushy sales person. At all times during our visit, we felt that we were the only ones at the store. This is a remarkably busy dealership, and obviously a reason for it. We purchased a 2009 Toyota Camry, at a very competetive price. Jon Bresson the sales manager at the time of the sale, also was very helpful and took the time to make sure the entire process was smooth. We came to pick up the Camry the next day and the car was detailed and ready to go. I must say that they make buying a car a most pleasant experience. The dealership is clean and well maintained. They even have a full service restaurant on the premisies of which they bought us lunch while waiting for the paperwork to be completed. Thank you Farzin for a great car. Your personal attention was most appreciated. More

Both Mr. Ray Finn and Mr. Barry were absolutely professional, friendly, and cooperative in every regards. They both acted like they know me forever and this was the first time I had pleasure meetin professional, friendly, and cooperative in every regards. They both acted like they know me forever and this was the first time I had pleasure meeting them. I purchased few other cars from Galpin Ford, Prior experiences were great and this one excellent and wonderful, without wasting any time. They showed various models, explaining differences, and options. Mr. Barry tried his best, making sure that I select the model that can get my job done, excellent!! Mr. Ray Finn was very kind and tried to accomplish my financial needs, and he did the best. Your receptionist girls were fantastic, Anytime I asked them to find Ray or Barry, they were very cooperative and with smile, even working inside that small cubic place, for three employees, seems to be very hard :) Thank you for understanding customer's need, financially and/or all other areas for purchasing a car. Rey Negahban More

Vic Arakelian was very personable, patient, and flexible with me as a first time car buyer. I got a great deal and very happy with my purchase. with me as a first time car buyer. I got a great deal and very happy with my purchase. More