Galpin Ford

I've bought several SUVs from Galpin Ford and the experience is always pleasant, but Jack Wallace is absolutely outstanding, concerned about me, polite, pleasant insightful and knowledgable. He even experience is always pleasant, but Jack Wallace is absolutely outstanding, concerned about me, polite, pleasant insightful and knowledgable. He even helped me the next day in readying the car. Next time I GoGalpin I will make sure to use the Internet to ensure I get to buy from Jack again. More

I have been very pleased with my transaction with Galpin Ford. I have been doing business with Galpin Saturn and Ford for over 11 years. My car dealer, Dean Chiachi, was again, the "magician" by getting m Ford. I have been doing business with Galpin Saturn and Ford for over 11 years. My car dealer, Dean Chiachi, was again, the "magician" by getting me into another Ford Fusion. His attention to detail and making sure I was satisfied was his priority. He came in on his day off, drove me to Orange County to get my contract co-signed, and made sure I was completely happy with everything before I drove off in my new car! Another associate, Jim (I think?) helped Dean and I with the Guided Protection. The finance office took care of things in an orderly and quick fashion. I will continue to be a Ford customer as long as I'm treated the way I have been. Thank you again, Dean, for all your hard work! More

First off I must congratulate Galpin Ford for having Joe Halpert on their team. From the first minute Joe was polite, very friendly wasn't in a hurry to throw us into the first car we liked. He was very kno Halpert on their team. From the first minute Joe was polite, very friendly wasn't in a hurry to throw us into the first car we liked. He was very knowledgeable knew all of his product, I've been to other dealers with salesmen who didn't know where the cup holders were at. We didn't buy the first day but Joe was kind enough to keep me updated with inventory and the whole finance process (since I just filed for bankruptcy a month ago). I never thought I could get into a brand new car with my credit issue but Joe Halpert and Jeff Stevenson were able to make it happen. I cant thank both of them enough for all their great effort and hardwork. Growing up as a chevy guy I never thought I would own a ford but Joe, Jeff, and team Galpin have done it. This is my first ford (2012 Fusion) and as long as galpin is around it won't be my last. Thank you again. More

Mr. Herman Serrano, What a great Sales person to work Mr. Herman Serrano, What a great Sales person to work with, friendly answer all my questions and we endup getting a great car. This is the 3rd tim Mr. Herman Serrano, What a great Sales person to work with, friendly answer all my questions and we endup getting a great car. This is the 3rd time we come here and for nothing in the world will change it for other dealer. Something very important the other sales persons my husband and I saw they need to learn from Mr. Herman Serrano because all they did ignore us for the first 5 to 10 minutes and didn't offer to help. Mr. Herman Serrano is inreplaceable, he has good customer service skills and for sure I will send family members and friends to see your dealer, to see him or other sales person with great customer service like Mr. Herman Serrano. I appreciate the help I got and I hope to continue doing business with Galping Ford Dealer. give 5 starts to Mr. Herman Serrano * * * * * for being so nice and helpfull, including the guy sorry!! forgot his name who help us in finacing department at the end. More

Went to Galpin Ford after making an internet sale inquiry. We were contacted by phone about the inquiry and they expected us to come in that afternoon. When we arrived, we had to wait approx. 10 minu inquiry. We were contacted by phone about the inquiry and they expected us to come in that afternoon. When we arrived, we had to wait approx. 10 minutes before an internet rep came out to meet with us. Carlos was very friendly and took us for a test drive in the Edge. After the drive, we were left to wait about 15 minutes while he parked the car. When we finally sat down to talk numbers, they were not offering the rebate that was advertised online, they were offering 1000 less and kept telling my husband that he was wrong about the rebate amount. It took Carlos an unbelievable amount of time to return with the price on the car, which was no special internet price at all. When we told him the price we wanted to pay, he came back with Darrin saying they couldn't do that. They then offered to sell us a car we had seen at another dealership, promising us that the other salesman would "Share" in the credit for the sale. We left. We spent HOURS in the dealership waiting around for nothing...no deal, no nothing, and then them trying to take a sale away from another salesman who had done his job well. I have purchased 2 other cars through internet pricing and always got a deal. This was no deal, it was a hassle for nothing. My family has been purchasing cars from Galpin Ford since 1969, and now I will never go back, and neither will anyone else in my family. If you want a no hassle, fair deal, do not shop at Galpin Ford. More

I have given this rating because this is my 3rd vehicle from this dealership and each experience have been great! I've always gotten greeted when o walk in the door. They focus on what I want and not what from this dealership and each experience have been great! I've always gotten greeted when o walk in the door. They focus on what I want and not what they want to sale me. They take in consideration of my time and what I want to spend on a monthly payment. My sales consultant, I feel, is very honest, thorough, and tells me information that I need to know. Reza is very personable and he provides great service. Treating me to some food while I waited was a plus also! Thank you! More

This was our second car purchase from Galpin Ford. Gary, Joseph and other members of the Galpin sales team were straightforward with me and made the new car buying experience as pleasant as possible. I woul Joseph and other members of the Galpin sales team were straightforward with me and made the new car buying experience as pleasant as possible. I would buy from them again and recommend Galpin to anyone looking for a new or used vehicle. More

Bought a USED 2008 Corvette Z06, saw it online at Autotrader. Deal with David Samir in the internet sales. Very nice person and easy to deal with, got me the deal I was looking for. Would recommend Autotrader. Deal with David Samir in the internet sales. Very nice person and easy to deal with, got me the deal I was looking for. Would recommend to family and friends. More

My husban and I were very pleased with the oustanding service that Galpin Ford have to offer,all the employees are very friendly and professional,we always get all our questions and concerns answered and service that Galpin Ford have to offer,all the employees are very friendly and professional,we always get all our questions and concerns answered and they always have our car serviced in the time that it was promised. Way to go GALPIN !!!!! More

I have patronized Galpin Ford for the last 15 years, and have always been treated with the utmost care, and respect and professional courtesy. The various service advisors are always knowledgeably, and keep have always been treated with the utmost care, and respect and professional courtesy. The various service advisors are always knowledgeably, and keep you informed on the progress of your vehicle. I am on my 5th vehicle from Galpin! More