Galpin Ford

I had an issue with an out of warranty GPS. It was a very expensive option, and the antenna quit working. I rely on my GPS for my job daily. I called Ford Customer Service, who contacted Shane at Galpin. The expensive option, and the antenna quit working. I rely on my GPS for my job daily. I called Ford Customer Service, who contacted Shane at Galpin. They arraigned to have my car brought in ,fixed and even provided a loaner car. The car I brought in was a 2010 Edge. Because of mileage, it was out of warranty. I was very impressed with the Customer Service, going above and beyond what was expected. I did pay a small deductible, but was happy to do so with the level of service I was provided. Thank you for making this right. More

I purchased my new Ford in 2008 from Galpin Ford, and have only taken it to Galpin for service. The consistent quality, fair and reasonable pricing and the exceptional customer service from Robert Young have only taken it to Galpin for service. The consistent quality, fair and reasonable pricing and the exceptional customer service from Robert Young the service advisor has kept me coming back to Galpin. I own 2 other cars and have a network of very good independent service garages, and have always been of the opinion to avoid high cost dealer service departments. My experience of previous dealerships has been lack of concern unless the car is a new vehicle and paying higher than market costs for repairs and parts. However Galpin, provides the best of the independent quality and reasonable pricing with all the best advantages of a large dealership. I have never been treated on a lower scale with my economy car service then what I see with other clients with luxury vehicles. I would highly recommend Galpin Ford both for purchasing a new vehicle and keeping it serviced. My 2008 Ford Focus is my work commuting vehicle and has a wopping 90K miles and has never needed anything other than tires, and oil changes and the complimentary multi point inspections. Only recently did the dealership replace the spark plugs and fuel filter. Over all I give Galpin the highest of ratings, and cannot imagine how any dealship could do any better! More

Our salesman, Bob Ware, met us with several selections and plans already lined up for us. He took all the qualities we wanted in a car and created an awesome range of vehicles for us to choose from. In th and plans already lined up for us. He took all the qualities we wanted in a car and created an awesome range of vehicles for us to choose from. In the end the first car we saw was the one we bought. Galpin got us a great interest rate on a 5 year loan, and made it impossible for us not to drive home with our dream car. Thanks Bob, thanks Galpin Ford. More

Everyone at Galpin went out of their way to make my day and keep the car in my budget. Jeffery Stevenson worked diligently to not only listen to my concerns, but to make sure I was happy every step of the and keep the car in my budget. Jeffery Stevenson worked diligently to not only listen to my concerns, but to make sure I was happy every step of the way. He made follow up calls and took a very hands on approach to giving me stellar service. Finance was smooth and time was not a factor when I seemed to have endless questions, or information repeated for me. The management team checked up on me personally and via phone to make sure that I was happy with the experience. All in all a terrific experience from sales to service to management! *BTW the Horseless Carriage makes a delicious omelette. More

This is my first new car and our experiance at Galpin Ford was the GREATEST car buying experiance ever. Our salesman David Samir Yaghnam is fantastic and made our whole car purchasing process excellant a Ford was the GREATEST car buying experiance ever. Our salesman David Samir Yaghnam is fantastic and made our whole car purchasing process excellant and enjoyable. From the start David helped us through selecting the vehicle we were looking for and explained all of the options. He also helped us with the financing process with the rest of the Galpin team. Finally he delivered our new car and showed us how to utilize all of the features in the car. The very next day David called us to thank us for our purchase and to make sure we knew that he was available for any help we might need enjoying our new car. Thank you so very much David and the whole Galpin Team!!! And a very Special thanks to our favorite salesman David Samir Yaghnam!! More

Galpin has an efficient receiving process when you show up for service. I got processed right away. They offer several comfortable areas, which was important to me since I chose to wait. There is a cust up for service. I got processed right away. They offer several comfortable areas, which was important to me since I chose to wait. There is a customer lounge, a full-on restaurant in the dealership, and a very nice in-house Starbucks shop. Their answers to service questions were crisp and complete, and I got out the door in about 3 hours, as promised. More

I recently purchased a new 2012 Explorer, I absolutely love this SUV. My salesperson David Meadows was awesome, very patient and really listened to what I wanted in my new vehicle. The Explorer surpassed love this SUV. My salesperson David Meadows was awesome, very patient and really listened to what I wanted in my new vehicle. The Explorer surpassed my expectations! Thanks Dave and Galpin for the great deal!! Sincerely, Happy Customer More

I met with Jeff Levy and had the most amazing time while looking to buy a Ford Escape. He was so friendly,kind and understanding and made me feel very comfortable. I love my Escape it was the best time I looking to buy a Ford Escape. He was so friendly,kind and understanding and made me feel very comfortable. I love my Escape it was the best time I ever had purchasing a car. I have recommended my family and friends that are looking to purchase in the next few months. I know they will be just as pleased as I have been. I look forward to stopping by and just saying hello as your atmosphere is so pleasant. Happy Holidays to all and hope to see you again real soon. Elaine Bigman More

This was my first purchase of a car and I could not have been more pleased with my experience at galpin Ford and how hard my salesman worked to find the perfect car to fit my needs. I definately would recom been more pleased with my experience at galpin Ford and how hard my salesman worked to find the perfect car to fit my needs. I definately would recommend Galpin to any potential buyer. More

Michael Lucas was friendly, and thorough when I was looking for a car. He asked alot of questions. That was important. It helped to find the car that suited my needs, and more important, a car I love looking for a car. He asked alot of questions. That was important. It helped to find the car that suited my needs, and more important, a car I love! Thanks Michael More