Galpin Ford

Hello,my name is Brian Sibert & I'm a long time customer of Galpin Ford.My family has been dealing with Galpin for over 40 years!!!I have personally purchased 5 vehicles from GALPIN,Ranger trucks,M customer of Galpin Ford.My family has been dealing with Galpin for over 40 years!!!I have personally purchased 5 vehicles from GALPIN,Ranger trucks,Mercury tracer, FordEscort & currently a Focus!!! When it come to purchasing,I always contact Darin Arnaud,the best salesrep. a person could ask for!Darin is more than a salesman,he's a friend! When I bring my vehicles to Galpin for service,Steve Walker is the service writer who handles all my auto's service maintenance requirements!When it's time for car to be picked up"Ms. Cotton Taylor Alexander is the nice lady who handles all the paperwork!!!All 3 of these people(as all the folks at galpin) are very courteous,friendly & the best "they know their jobs"(professional)When I've purchased a vehicle,Darin always calls to check on everything,to make sure I'm happy with the new purchase!!Steve always contacts me, keeps me posted on the service procedures and when my car is ready!!The ladies in cutomer service are always polite & considerate,for example if its chilly out,they offer a warm beverage,if its warm out,they offer a cool softdrink or water!!!Very nice folks over there at Galpin,sure nothing is always perfect,but if theres any questions or concerns,they'll take care of it in professional manner!!!Good job folks,see ya next service or purchase!!! More

I have purchased many cars over the years and not one experience matches the exellent service, costs and no hassle experience I received from Galpin Ford in North Hills!! Henry in used cars was extremel experience matches the exellent service, costs and no hassle experience I received from Galpin Ford in North Hills!! Henry in used cars was extremely pleasant and thorough and definitely knew his stuff. The finance manager that handled my deal was very honest and the process was quite painless. I will only purchase from this dealer going forward and am very glad I found them. Before u go anywhere else, try them. They MAKE IT HAPPEN with ease on the buyer! Fantastic experience. More

I have purchased many preowned cars from both private and dealers, however this experience was really first clss all of the way. My friend who I was assisting in the purchase of this car, and i were greeting dealers, however this experience was really first clss all of the way. My friend who I was assisting in the purchase of this car, and i were greeting on the lot by Farzin Rofagha and from the very begining he was respectful and helpful. Not your typical pushy sales person. At all times during our visit, we felt that we were the only ones at the store. This is a remarkably busy dealership, and obviously a reason for it. We purchased a 2009 Toyota Camry, at a very competetive price. Jon Bresson the sales manager at the time of the sale, also was very helpful and took the time to make sure the entire process was smooth. We came to pick up the Camry the next day and the car was detailed and ready to go. I must say that they make buying a car a most pleasant experience. The dealership is clean and well maintained. They even have a full service restaurant on the premisies of which they bought us lunch while waiting for the paperwork to be completed. Thank you Farzin for a great car. Your personal attention was most appreciated. More

Both Mr. Ray Finn and Mr. Barry were absolutely professional, friendly, and cooperative in every regards. They both acted like they know me forever and this was the first time I had pleasure meetin professional, friendly, and cooperative in every regards. They both acted like they know me forever and this was the first time I had pleasure meeting them. I purchased few other cars from Galpin Ford, Prior experiences were great and this one excellent and wonderful, without wasting any time. They showed various models, explaining differences, and options. Mr. Barry tried his best, making sure that I select the model that can get my job done, excellent!! Mr. Ray Finn was very kind and tried to accomplish my financial needs, and he did the best. Your receptionist girls were fantastic, Anytime I asked them to find Ray or Barry, they were very cooperative and with smile, even working inside that small cubic place, for three employees, seems to be very hard :) Thank you for understanding customer's need, financially and/or all other areas for purchasing a car. Rey Negahban More

Vic Arakelian was very personable, patient, and flexible with me as a first time car buyer. I got a great deal and very happy with my purchase. with me as a first time car buyer. I got a great deal and very happy with my purchase. More

I went to Galpin to lease a vehicle and had a 5-star experience! My salesman, Mike Moses and his son Josh were friendly, professional, and extremely helpful. I was 100% satisfied with my purchase and ex experience! My salesman, Mike Moses and his son Josh were friendly, professional, and extremely helpful. I was 100% satisfied with my purchase and experience. More

I have bough three vehicle from my salesman William he is the best I don't have the best credit but he got me my third car today,I have never consider ford before but now I'm a galpin ford client for life th the best I don't have the best credit but he got me my third car today,I have never consider ford before but now I'm a galpin ford client for life thank u William and all galpin personnel who always treat me with respect. More

Great service and I was happy to get my truck! They have been great to me and I really appreciate how they went above and beyond been great to me and I really appreciate how they went above and beyond More

I went to the Galpin lot looking for a used car, Sean Butts helped me right away. I didn't find what I was looking for on the lot we were at so we went to one of the other lots Galpin owns and found exa Butts helped me right away. I didn't find what I was looking for on the lot we were at so we went to one of the other lots Galpin owns and found exactly what I wanted. The paperwork was easy and smooth, and while we waited for finance we were able to have lunch on the lot at the cafe onsite. The car is great, I got a killer deal, and my needs were all met. Sean was awesome, I'd send anyone I know to him. More

When I went to the dealership, I went in with the intention of only test driving a car as I wasn't planning to purchase anything for a few months. When I arrived Michael was really casual when we fi intention of only test driving a car as I wasn't planning to purchase anything for a few months. When I arrived Michael was really casual when we first met and took the time to listen to what I was looking for. He took me on a test drive on the first car, and just listened to what I was looking for and we engaged into a very non salesmen like conversation. When we returned, he took what I had told him and suggested a couple of other cars that fit my desires. He didn't try to push me into something that did not fit my needs. We went on a search to find what I looking for, as we walked to look at a couple of other cars, he suggested a car that fit exactly what i was looking for but, from a different maker. We looked at what I had asked for but they didn't quite fit all my needs. I remembered the car he very nonchalantly mentioned. Because of this I asked him to let me test drive the car, and I was exactly what I needed. I appreciated the fact that he not only showed me the cars that I wanted to see, but also took what we talked about and guided me a car that fit. The price negotiations were handled very good and no pressure to add thing that I didn't want. I purchased the car and would definitely recommend him to my friends and family. I thank him for his time and for listening to my needs!!! More