Galpin Ford

I cannot say enough words about my experience. I have never been taken care of so well by people that i didn't know. Miguel was my first point of contact and he was with me through the whole process. My never been taken care of so well by people that i didn't know. Miguel was my first point of contact and he was with me through the whole process. My credit was far less than perfect, and Miguel, Brandon, and the entire Financing staff fought to get me my car. Granted, there was a lot of waiting on my behalf-- but they offered me a courtesy meal at the restaurant in the dealership (Get the Shrimp fajitas!). long story short... Galpin Ford is amazing in every way possible. The folks at the dealership made me feel like I was a priority and i didnt feel like i was getting the attention just so they could make a sale. I am absolutely in love with my car, and without the help of the guys at Galpin Ford, that would not be a reality. More

Galpin is unusual. I can say this because my cousin Galpin is unusual. I can say this because my cousin was a long time GM at two BMW dealerships so I know how bad dealership behavior can be. In my o Galpin is unusual. I can say this because my cousin was a long time GM at two BMW dealerships so I know how bad dealership behavior can be. In my opinion Galpin sets a standard that other dealerships would do well to emulate. Galpin is very relaxing, elegant, professional, no hard sell, no pressure, no "getting you in the box and grinding you," and they have a HUGE inventory. They bend over backwards to get you the deal you want. I am on my fourth vehicle from them, both leased and purchased. I have sent my friends and even my extended family to Galpin and everyone has had the same experience of feeling relaxed, taken care of and given the best deal possible. How rare is that for that 11 people to agree on anything? Galpin is very deft and mindful when choosing Its sales staff. They are, without exception, a joy to deal with. My favorite salesman there is HENRIK EINFELDT. You can trust him. He is honest, upbeat, knowledgeable, and works really hard for the customer. He is accessible via text and email as well as by phone. He gets back to you fast and never leaves you hanging. You can contact him well after the deal is done and he is as personable and responsive as he was during the sales transaction. The sales manager JEREMY GULLER is a true and consistent asset to Galpin. He oversees the deals and he brings integrity, heart and real customer care to the table. When it is time to go sign all the paper work, the financial manager, RICHARD BAUM, is just simply a joy. He is efficient, funny, kind, thorough, professional. patient and very mellow. I just want to add that is truly a rare thing to spend a day at a car dealership and come away feeling relaxed and looked after. Usually you have to go to a day spa for that. But every time I have gone to Galpin that is how I felt. Don't be intimidated by the elegant, expensive show room. Or the fact that they also sell very high end cars. They are not snobs. Far from it. They will work super hard for you no matter what your income or credit score. My credit score was very low when I fist went. No other Ford dealership would deal with me. I was very down about it when someone suggested Galpin to me. Galpin treated me like gold and got me into a great lease at a price that I was happy with. Each time I have gone back to Galpin to upgrade vehicles my credit score has been higher and it speaks well of them that they treat you like gold no matter what your credit score is. You can talk to them. You can tell them where you are at and what you really need. They actually listen and take action to make something work for you. Maybe they are so unusual because they have one original owner, a man who steers the company toward his ongoing vision. What ever the reason, I am loyal to Galpin and I think it is by far the best dealership in SoCal. More

I am a big fan of Galpin Honda. Two years ago I signed my first lease agreement (ever) at Galpin Honda and I had a great experience. Today, I purchased my very own car for the first time and I couldn't be mo first lease agreement (ever) at Galpin Honda and I had a great experience. Today, I purchased my very own car for the first time and I couldn't be more satisfied with my experience. I got a great deal, with no hassle and honest talk. I have made both deals with Martin Teymouri who has been great on both occasions. He is very personable, honest and easy to work with. He worked well with me and helped me find a deal that fit my budget well. I felt zero pressure from him and he was very accommodating. The finance department was also great, they were very patient and helpful and didn't make me feel forced to purchase all of the add-ons. I would recommend Galpin Honda to anyone, they are great! More

I had one of my worst auto purchasing experiences with Galpin Ford and would not recommend them to anyone interested in purchasing a vehicle. They use their Internet manager as a way to lure you in to the Galpin Ford and would not recommend them to anyone interested in purchasing a vehicle. They use their Internet manager as a way to lure you in to the dealership and not as a way to expedite a sale. When I contacted their Internet manager, I was told that I would be able to drive off the lot with the vehicle I wanted, was told I would get a $1,500 rebate, and lastly, that I would be in and out of the dealership within 45 minutes. The vehicle was recalled and they wouldn't let me have a test drive. They offered me one with the larger engine size, which I didn't want. They wouldn't honor the $1,500 rebate and it took me over three hours to find that out. Ultimately, I didn't purchase the vehicle. I've never been treated as badly as a customer as I was at Galpin Ford. I hope that others don't experience what I did. More

Very friendly and excellent customer service, knowledgeable about the vehicles, eager to work for you and earn your buisness. Took the time to answer all questions, didn't rush me into a sale, b knowledgeable about the vehicles, eager to work for you and earn your buisness. Took the time to answer all questions, didn't rush me into a sale, but took their time. More

I went to the dealership looking for a used, nice, affordable car, Nick walked the whole lot with me till we found exactly what I was looking for! I brought my 2 year old son and it was hot, Nick bro affordable car, Nick walked the whole lot with me till we found exactly what I was looking for! I brought my 2 year old son and it was hot, Nick brought us water and made sure we were as comfortable as possible while waiting for the paperwork and what not. The facility was very nice and they had a game room for children, which I thought was awesome! I have had several calls from Nick since buying my car to make sure I was still pleased, awesome place to buy a car! I will deffenetly go back in the future! More

We just purchased a new car from Galpin Ford they were Fast, Fair, and Friendly. Mr. Ali Vafee was professional and made the experience great. He took the time to find the vehicle we were looking for. We Fast, Fair, and Friendly. Mr. Ali Vafee was professional and made the experience great. He took the time to find the vehicle we were looking for. We love our new car. I would recommend Galpin to others. They were one of of three dealers we had requested a online price from, they were the only ones who got back to us with a price. More

When My friend and I walked up into to lot we were greeted by many sales people but not"surrounded" which was rather nice. One gentleman offered to help us and asked what we were looking for and happ greeted by many sales people but not"surrounded" which was rather nice. One gentleman offered to help us and asked what we were looking for and happily helped us on our very long journey!!! We drove several cars and proceeded to the office. There was a sale going on so it was busy. Everyone was friendly and had a sense of humor. We were offered food later which was nice because the process took quite awhile and we were starving. The offices were nice and clean and cool helping the experience be pleasant. Teddy and Alex were very patient as I had many questions. They were able to answer all of them. I am very particular about some things when I am making a major purchase. I would definitely go back to this dealership even though they may be rather expensive in general. They have been in my neighborhood many years and have a great reputation not to mention sell many makes and models of cars. Bottom line.........I love my new car. Thank you Teddy for all your hard work. More

I brought my 1996 Ford F-250(Mitzy)to Galpin Ford Service Dept. in 2007 to have her completely rebuilt from the tires up, including body work, drive train, suspension, interior and exterior, etc. They did a Dept. in 2007 to have her completely rebuilt from the tires up, including body work, drive train, suspension, interior and exterior, etc. They did a fabulous job of restoring and customizing my truck. She looks and runs better than new! John Fidelibus was my service advisor from the beginning and together with his team (especially Mel Summers, Jr.) and my vision of a mostly original but girly customization, this truck turned out awsome! I can't say enough wonderful things about John as he truly gives his customers the best service and advice you can get! It is now June, 2012 and other than normal services performed for maintenance, the last five years have been trouble free and my truck still runs better than ever! She's still as pretty as ever, too! Sadly, I am relocating out of state and the biggest worry I have is being able to find and count on any dealership or automotive service than equals Galpin Ford and John Fidelibus! Thank you John, for years of great service! You have been a true blessing! Evelyn Harrison More

1. My experience with Galpin has been nightmare. 2. In 1. My experience with Galpin has been nightmare. 2. In May 2012, I order Mustang GT with specific options. The sales person told said the car I want 1. My experience with Galpin has been nightmare. 2. In May 2012, I order Mustang GT with specific options. The sales person told said the car I wanted has been ordered to the factory and i will be hew mustang in few weeks. When I went to Galpin, they offered me the Mustang that has 74 miles on it and told me the reason for the mileage is due to the factory testing. But I reazlized that it was the car that was sitting in their lot for months. Bascially, they tried to sell me car that was "used" as a new!!!! 3. Later I found out that the car they tried to sell me did not even have an option I had ordered! But they charged me the price for an option that was not included! 4. Before the "arrival" of the car I ordered, they tried to sell me another mustang which I suspected were returned after being sold. 5. So, customers, beware of their illicit way and unprofessional way of doing business. 6. My experience left me with an awuful disgusting feeling. 7. I am a minister and I am a teacher and I warn everyone not to fall victim like I have. More