Galpin Ford

Jeff Levy is one of the most proffesional salesman. It was only because of him that I bought a new Ford Fusion. The day before we bought a new Ford Fusion for on of my 3 boys who also all have vehicles f was only because of him that I bought a new Ford Fusion. The day before we bought a new Ford Fusion for on of my 3 boys who also all have vehicles from Galpin Ford. Two more Fusions and an Edge More

The moment I walked through the main doors of Galpin Ford Dealership, I received professional, courteous and timely assistance towards the purchase of my new vehicle. Having had an earlier, brief conversati Dealership, I received professional, courteous and timely assistance towards the purchase of my new vehicle. Having had an earlier, brief conversation with Jeff Levy (Director of Fleet) and Darren Arnad (Internet Sales) regarding my vehicle preferences, we were able to complete and close the vehicle transaction within a few hours!!!!! Jeff displayed efficiency, diplomacy, professional yet savvy sales skills. His undying humor made time fly by so quickly!!! Recognition and appreciation is also given to Robert (Jeff's assistant), who also displayed outstanding, organized, multitasking, self starting and not to mention, warm and friendly skills. The finance manager, Ruth Vasquez, was another amazing Galpin Ford staff member - friendly, warm, personable, professional and efficient. My interactions with each of the Galpin Ford employees (from meeting other sales agents to the restaurant staff), was pleasant and enjoyable. I am now a proud owner of a top of the line Ford Fusion. The ride, interior and technology in my 2012 Fusion far exceeds what I had expected. The interior is so amazingly comfortable and luxurious that I feel like I'm relaxing at home on my leather couch. Instead of my big screen tv, I'm looking at the cars surrounding me and my amazing screen in the middle of my dashboard while on the 405 fwy. I talk to it and it talks to me, and I am instantaneously updated on traffic through my Microsoft Sync GPS monitor!!! Thank you once again to all the staff at Galpin Ford. Most of all, thank you Tina (maraming maraming salamat)!!! More

EXCELLENT CUSTOMER SERVICE FROM DAVE MEADOWS AND CHARLIE CHEN We have worked with Dave Meadows for all of our Ford purchases. He is the best!!! He is hands on and makes you feel like family. He has co CHEN We have worked with Dave Meadows for all of our Ford purchases. He is the best!!! He is hands on and makes you feel like family. He has communicated with us since our first sale by phone or mail. We decided to check into purchasing another new Ford. Dave and my husband were in communication throughout the week. (We live in Bakersfield, CA). My husband is disabled and requested that Dave set up the deal so that we would not have to be there too long. I worked with Dave by faxing over the necessary information he needed to get the sale ready. We went down Friday 5-10-12, in the morning to take our trade-ins in and picked up our new 2013 Edge!!! As soon as we got there, Dave and Charlie were there to greet us. We were introduced to Charlie and he too made us feel like family. Very approachable and kind. Charlie took extra time making sure that we understood the operational basics. He also made sure the outside of the car was spotless. He even had to wipe it down. It is important to have salesmen like Dave and Charlie to connect and accommodate your needs. Our experience was great. We were only there about 3 hours. I even saw the owner and his wife. They waved and smiled as they walked through the showroom. They are very proud of their business and employees. WE LOVE OUR NEW 2013 EDGE. We are to come back in 3 years and we are already looking forward to working with Dave and Charlie. Communication and Customer Service is important these days. We feel that we received that and more from Dave and Charlie.. Mike and Pat Kellams 5-12-12 More

Jim Knight was fantastic. It was the perfect experience. The best I'd ever had and I've had a lot! Jim was knowledgeable and took me through every single step without a hiccup. If you go to Galpin, ask f The best I'd ever had and I've had a lot! Jim was knowledgeable and took me through every single step without a hiccup. If you go to Galpin, ask for Jim Knight!!! You won't go wrong. More

My experience at Galpin Ford was the best ever! My salesperson Joe Jacobellis was fabulous. He found out what I wanted and needed and came up with the perfect car for me. I am recommending him to all salesperson Joe Jacobellis was fabulous. He found out what I wanted and needed and came up with the perfect car for me. I am recommending him to all my friends and family. Melanie C. More

Best experience. Friendly and not pushy. Stewart Sank bent over backwards to help us and did our paperwork while we had dinner. Would recommend the HIGHEST to anyone who needs a car - new or to lease. bent over backwards to help us and did our paperwork while we had dinner. Would recommend the HIGHEST to anyone who needs a car - new or to lease. The finance person, George Yahiayan was quick but explained in detail every document that we had to sign. One of the best and most none pressured experiences in getting a car!!! Everyone from the receptionist to the stewards with the cars were polite and all smiled and could not have been nicer. Stewart spent an enormous amount of time with us - patient and had a wonderful personality and sense of humor. He was very kind to my nine year old son - made sure he was not bored- gave him some balloons, etc. My wife and I could not believe how easy it was and we wound up with a great car and at a great price!!!!! Ask for Stewart and once you get your car, ask for George to do your finance paperwork. They are the FINEST!!!!!!!!!!! You will not be disappointed!!! Meyer Family More

I spoke with Don and Bob over the phone at first and they were very informative but when I went into the dealership, Bob had everything lined up exactly as planned which usually does not happen at a dealersh were very informative but when I went into the dealership, Bob had everything lined up exactly as planned which usually does not happen at a dealership. Bob showed me all the options, pricing, and details I had but I ended up with the exact car my wife and I were looking for and a lower interest rate than I've ever had before. When we got into finance, Mike was very specific, direct, to the point, and easily understood. He got me a great warranty so i don't have to worry about a thing! Thanks Galpin! More

I pride myself on being a good customer. I understand when things happen and all. But … I made an appointment at 8am on Friday morning. I dropped off my truck. Then after 8 hours I called and they told when things happen and all. But … I made an appointment at 8am on Friday morning. I dropped off my truck. Then after 8 hours I called and they told me that they haven’t worked on my truck and that they would not be able to look at it until Monday! The reason… and I quote “Because the people who waited at the dealer get pushed to the front of the line”. I then said but I called and made an appointment! It was very bad customer service and I will never go to this dealer again for anything. More

The entire staff was so friendly. I had the pleasure of working with Alex and Joe H. They were both very helpful. I came to Ford to look for a used car.I got a 2011 Ford focus and I love it. They really tr working with Alex and Joe H. They were both very helpful. I came to Ford to look for a used car.I got a 2011 Ford focus and I love it. They really treat you like family their. If your looking for a good car, honest people, go to Galpin Ford!!!!!!!!If I ever get another car, it will be from them. Thanks u guys!!!!!!!!!!! More

Wow, The purchase of my new 2012 Taurus was the smoothest transaction I have ever experienced. The dealership was clean and the people were very friendly with not just me but with everyone. I was shown well transaction I have ever experienced. The dealership was clean and the people were very friendly with not just me but with everyone. I was shown well over 200 cars to look at until I fould the one that was just right for me. I was amazed on how willing they were to help me get the options I wanted on my car. However, after test driving the 2012 Taurus, I was sold. This car had everything I needed and what it didn't have Mr. Akavan was willing to have it added into the car, but once you get into the car it was great as is. Galpin Ford even gave me credit for being a teacher and discounted the car on top of all the other incentives. I would recommend this dealership to anyone and everyone. Take a ride out there and check out all the makes and models they have. I was very impressed with the choice your able to make. At most dealerships they only have, maybe, 6-10 choices, I had several dozens of each model. The financing was simple and to the point, I was pre-approved, by Ford Motor Credit, to speed up the process and it did. Before you buy, you have to check out this dealership - it's worth the drive! More