Gandrud Dodge Chrysler Jeep - Service Center

I was advised to use express oil change rather that scheduling an appointment. I arrived at 10:00 a.m. - 4 cars ahead of me. Returned 90 minutes later - 4 cars ahead of me. Returned at 2:15 waited 5 scheduling an appointment. I arrived at 10:00 a.m. - 4 cars ahead of me. Returned 90 minutes later - 4 cars ahead of me. Returned at 2:15 waited 50 minutes, left dealership at 3:30. I cannot understand advantage of 'Express Lane' vs. scheduling an appointment. More

The service I had could not have been better. Everything was done is less time than expected. Everything was done is less time than expected. More

Great service. Got the job done quick and was under the original quoted price. Very happy overall Got the job done quick and was under the original quoted price. Very happy overall More

Great service had to wait extra hour but they compensated us for the extra time which was great One of my premier dealerships I do business with for as long as I can remember us for the extra time which was great One of my premier dealerships I do business with for as long as I can remember More

Awesome experience as usual. Performed my oil change tire rotation and was per replacement. In and out within 20 minutes Performed my oil change tire rotation and was per replacement. In and out within 20 minutes More

I drove 45 minutes to bring my Town and Country in for scheduled service and they didn’t even look at the vehicle! Then they told me a reschedule for service couldn’t occur for another 26 days! This issue scheduled service and they didn’t even look at the vehicle! Then they told me a reschedule for service couldn’t occur for another 26 days! This issue with the vehicle is a safety factor/hazard to drive without the needed repairs. Their “Brand Promise” regarding service is an apparent fallacy! More

Cleverly hidden behind the east town mall. What else can I say about the dealership. What else can I say about the dealership. More

Work was done on time as scheduled. Provided ride to and from my home so I didn't have to sit in waiting room Provided ride to and from my home so I didn't have to sit in waiting room More

Clean facility with friendly staff willing to help and answer any questions or concerns. Fast service and clear explanation when service completed. answer any questions or concerns. Fast service and clear explanation when service completed. More

We have bought 5 vehicles from Gandrud. We love the sales and services departments. The customer service is amazing. We love the sales and services departments. The customer service is amazing. More