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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,021 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,021 reviews

May 23, 2025

I appreciate that Staff at ken Ganley work together as a team to see their customers happy and satisfied. Hospitality is awesome. We all need each other please keep up the good work. More

by Tenisha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Stringer, Andrew Wenner
May 23, 2025

Brought car in 20k mile maintenance. Asked them to look at weatherstripping for rear door wind noise. They claimed there’s no issue and did nothing to resolve. Very disappointed that More

by Lifejacket Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who called me
May 21, 2025

I bought a 2021 Honda Civic from here back in February. I paid cash for my car and it is fully paid off. The car was sold to me with tire problems which I wasnt notified of. Also it has been almost 3 month More

by Maximus Drumm
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Austin Perez
May 23, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Honda North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 21, 2025

Ken Ganley Honda provides provides dependable, high-quality and reasonably priced service. Their staff is always friendly and helpful. Scheduling maintenance is always easy via their website. More

by llotenero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
May 23, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 19, 2025

Tiffany is the best sales associate and makes the process of getting a new car so smooth. She is personable and really understands what you need. I have new been more comfortable with a cars sale person. She More

by jtyson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew from Finance , Tiffany Haggerty-Kruzer
May 22, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Honda North Olmsted! Please don't hesitate to reach out if there's anything additional we can do for you.

May 18, 2025

Always great customer service! Have been getting service for my 2015 CRV for many years... More

by erika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Landino
May 23, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 17, 2025

They didn’t fix any of the problems I said I had wrong with the car More

by petrello1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Zappitelli
May 20, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Honda North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 13, 2025

Courteous staff. Recall completed quickly. A clean car, inside and out, upon return was a real bonus! More

by bgondo8
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
May 15, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Honda North Olmsted. We look forward to your next visit! Take care!

May 13, 2025

I have purchased my last two CRV's from Ganley Honda and have had both of them serviced at the dealership, as well. Ron, the GM, is extremely professional and always helpful. Michael, the Service Manager, i More

by jmturk50
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate, Ron Hazelton, Michael Landino
May 16, 2025 -

Ken Ganley Honda North Olmstead responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

May 13, 2025

Was greeted with a smile upon arrival quick check in. Didn't have to wait to long for service to be completed They did wash the car but did not dry it. More

by stormy94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Landino
May 16, 2025 -

Ken Ganley Honda North Olmstead responded

Hello, thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

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