"outstanding service by Mr. Profitt (GRONK)"
Gronk as he is known at this dealership was just outstanding in catering to my needs. He continually did everything possible to make sure I got the car I wanted at the price I wanted. When I had to leave the dealership for a time, he stayed in contact, but not in a pushy or intrusive way. He even gave me his cell number so that I could talk directly to him. This type of customer service should be patented so that others could learn from it, and GRONK could teach it. Others at this dealership were also accommodating and helpful. This was five star service, to say the least. congrats to Ganley Honda and GRONK in North Olmsted, OH.
Very friendly and attentive. The evening I came in was busy and Mike made sure to keep me updated on every step of the process.
"Prompt; courteous; no muss, no fuss"
Have leased Honda Accords which generally require minimal service and maintenence over the three-year period. Honda now include coupons for oil/filter service. Very convenient.
Employees Worked With
Other Employees :