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Garber Chevrolet Saginaw - Service Center

Saginaw, MI

4.8
369 Reviews

369 Reviews of Garber Chevrolet Saginaw - Service Center

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September 23, 2023

Brought car in for oil change, tire rotation and factory recalls. I mentioned when you change lanes with no blinker it should beep, doesn’t work but they said it did. Rubber all around trunk is separated More

by PGGAZMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Sep 25, 2023 -

Garber Chevrolet Saginaw responded

I'm sorry to read about the issues you've experienced. We certainly want all of our customers' concerns addressed properly and I'd like to personally look into this for you, so please reach out at your earliest convenience. Thank you, Kevin McCallum Fixed Ops Director (989) 781-4590 kmccallum@garberchevrolet.com

September 22, 2023

Had my brakes redone about 2-3 week ago and they began to make a grinding sound. Took it in and they said there is definitely a problem. I arrived at 8;00 for this service. After checking it out they had ins More

by BABYBRENNA1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Sep 25, 2023 -

Garber Chevrolet Saginaw responded

I'm truly sorry to read about your experience with the brake service. This is not reflective of our commitment to customer satisfaction and efficient, quality workmanship. I understand how frustrating this must have been for you and would like an opportunity to speak with you directly. Please reach out at your earliest convenience so we can discuss further steps towards a resolution together. Thank you, Kevin McCallum Fixed Ops Director (989) 781-4590 kmccallum@garberchevrolet.com

September 22, 2023

Brandon Carr is a great service writer. Very friendly, great customer service, and very knowledgeable! We drive from Standish because we have had such great service from Ann when we brought More

by JWOODS1631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Ann
Sep 29, 2023 -

Garber Chevrolet Saginaw responded

We're so glad to know that Brandon and Ann have been providing you with excellent service at Garber Chevrolet Saginaw! Your kind words mean a lot. Thanks for making the drive from Standish, we appreciate your support!

September 16, 2023

Dealership was great to work with. I would recommend them to anyone. No high pressure sales! More

by JACIANEK
Recommend Dealer
Yes
Employees Worked With
Regina
Sep 18, 2023 -

Garber Chevrolet Saginaw responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful and pressure-free experience working with the Garber Chevrolet Saginaw team. We hope to see you again down the road!

September 15, 2023

I was very happy with the way I was treated, speed of service and the knowledge of my service representative. More

by RABLOWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin
Sep 21, 2023 -

Garber Chevrolet Saginaw responded

We're delighted to know you had a positive experience with our team at Garber Chevrolet Saginaw. We strive for quick and knowledgeable service, so it's great to see that reflected in your visit!

September 15, 2023

Garber Chevrolet staff are always friendly, and I can depend on quick and reliable service. Thank you More

by BANNING489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone
Sep 21, 2023 -

Garber Chevrolet Saginaw responded

We're glad to know you can always count on our team at Garber Chevrolet Saginaw for friendly and reliable service. Thank you so much for your positive feedback!

September 15, 2023

They make it easy to get oil change. Just drive in, sit for an hour reading my book. And an hour later I’m on my way. (They also rotated tires and changed filter. More

by MGKK5212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim in Service and Nick in Sales.
Sep 21, 2023 -

Garber Chevrolet Saginaw responded

We're glad to know you found our oil change service convenient at Garber Chevrolet Saginaw. We aim to make the process as smooth and efficient as possible for our customers. Thanks for choosing us!

September 14, 2023

Staff was extremely helpful when I had a critical need. Great customer service and friendly More

by STREETER10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren
Sep 19, 2023 -

Garber Chevrolet Saginaw responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Garber Chevrolet Saginaw!

September 14, 2023

Always on time very friendly always ready to be of assistance Get job done when promised More

by JOY_LES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade swarthout
Sep 20, 2023 -

Garber Chevrolet Saginaw responded

We are honored to receive your support, Joy_les. Thank you! - Garber Chevrolet Saginaw Team

September 14, 2023

I originally went in for an oil change and tire rotation. During that time, my service advisor Darrin, came in and wanted me to take a look under the vehicle. He pointed out an oil leak which he thought mi More

by SCKSAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin Wolkens
Sep 19, 2023 -

Garber Chevrolet Saginaw responded

We're so glad to know that Darrin and our team at Garber Chevrolet Saginaw were able to provide you with such a positive experience! We aim for top-notch service, from oil changes right through to more complex repairs. Thanks for making us your go-to place - we'll always have your back when it comes to vehicle care!

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