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Garber Subaru

Webster, NY

Overview
Reviews
Vehicles
4.9
745 Reviews
Here in the Webster NY area, when drivers are searching for the renowned quality and caliber of a reliable Subaru vehicle, they know they can come to Garber Subaru Rochester. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve New York drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Irondequoit, Rochester and Penfield with sales, selection, service, financing, and much more. From browsing our showroom for options that fit your lifestyle to connecting you to the right Subaru model and finalizing the buying process, we can guide you through it all at your pace. Our sales team gives you the freedom to explore vehicles and learn more by providing all the relevant information, while our finance team is able to provide clear information on payment, and our service and parts teams can help keep your Subaru Forester, Crosstrek, Outback?, Impreza or Ascent running at its best. With this type of care, you can be confident that we're the place to take care of all your automotive needs. See what a difference topnotch customer service can make on your vehicle-shopping journey. Stop by and visit us in Webster NY. We're conveniently located for the entire Irondequoit, Rochester and Penfield area and we look forward to helping you revolutionize your entire car-shopping experience. Let our teams of automotive experts answer all your questions and work with you towards getting the vehicle and the finance plan of your dreams.
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740 Ridge Road

Webster, NY

14580

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Showing 745 reviews

March 12, 2024

This was my second new vehicle purchase through this dealership in the last six months, and I am very pleased in every aspect. Big John takes care of his customers and is frequently in touch, keeping yo More

by billy.cegielski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Friello
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Apr 10, 2024 -

Garber Subaru responded

Billy, it's great to know that you had another positive experience with Big John and our team at Garber Chevrolet Subaru. We appreciate your continued support! Enjoy your new vehicle!

March 11, 2024

Everything went very well with my second vehicle from GARBER. JEFF Kinckerbocker made sure I understood everything completely and was satisfied with my purchase. More

by Scotsladdie55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Knickerbocker
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Apr 10, 2024 -

Garber Subaru responded

We're glad to know that your second vehicle purchase from Garber Chevrolet Subaru went smoothly! It's great to see Jeff was able to help you understand everything. We appreciate the feedback and look forward to assisting you in the future!

March 09, 2024

I did not recieve paperwork for services provided (Zurich Tire and Wheel, Zurich Shield, Ziebart, Protective Film). I like to keep records for all services on my car. More

by tmdelucia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No paperwork, so I don't know
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Apr 10, 2024 -

Garber Subaru responded

We understand how important it is to keep records and we'd like to rectify this situation as soon as possible. Please reach out so we can ensure all documentation is sent over promptly. Thank you!

March 08, 2024

from start to finish Garber made the process easy. Great team who talks to you not just trying to sell you the extras. More

by FCHALK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack MacDonald
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Apr 10, 2024 -

Garber Subaru responded

We're so glad to know that you found our process at Garber Chevrolet Subaru easy and straightforward. Our team always aims for clear communication without any pressure. Thanks for the positive feedback!

March 05, 2024

Making the appointment online was very easy to navigate. Service was quick. Can't think of anything else to say! More

by WBOWDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't catch his name.
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Apr 10, 2024 -

Garber Subaru responded

We're glad to know that you found our online appointment system user-friendly and our service quick at Garber Chevrolet Subaru. Thanks for your feedback!

March 05, 2024

I brought in my 2013 Subaru Outback for a 60,000 check. Thanks to Jack in Service Department and mechanic for explaining what needed to be done. Also needed new tires and Jack found several brands to cho More

by SALYMALIBU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack in Service Department. Mechanic but I don't remember his name from the video.
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Apr 10, 2024 -

Garber Subaru responded

It's great to know that Jack and our team at Garber Chevrolet Subaru could assist with your Outback's check-up. We're always here for any future service needs you might have!

February 28, 2024

They stand by their work and make it right. I really like the new video app and texting feature. Staff is great. They are honest and fair. More

by BRAYTONCONNARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
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Apr 10, 2024 -

Garber Subaru responded

Brayton, we're glad to know you appreciate our commitment and the new features at Garber Chevrolet Subaru. Thanks for your kind words about our staff!

February 28, 2024

Great Service! Excellent workmanship. Willing to answer any questions about the vehicle. Good Technical responses. More

by NINALEMBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Bruce
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Apr 10, 2024 -

Garber Subaru responded

Nina, we're delighted to know you had a great experience at Garber Chevrolet Subaru! We pride ourselves on our service and technical knowledge. Thanks for your positive feedback!

February 27, 2024

Due to service needed, I decided to trade-in my 2019 truck for a 2024 Silverado. John was helpful and attentive each step of the way. He is very knowledgeable and I would recommend going to him if you More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Friello
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Apr 10, 2024 -

Garber Subaru responded

Paul, we're glad to know John was able to assist you with your trade-in at Garber Chevrolet Subaru. We appreciate the recommendation and hope you enjoy your new 2024 Silverado!

February 25, 2024

Bought my first Subaru. It's a fabulous car and sales person Chris Scahill was extremely helpful and knew exactly what would fit my wants and needs. Love my Sub! More

by suzysubaru
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Scahill, Austin
Report | Print
Apr 10, 2024 -

Garber Subaru responded

We're so glad to know you love your first Subaru! It's great that Chris was able to help find the perfect fit for you at Garber Chevrolet Subaru. Enjoy your new ride and thank you for sharing this review!

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