Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Garber Subaru
Webster, NY
729 Reviews
Here in the Webster NY area, when drivers are searching for the renowned quality and caliber of a reliable Subaru vehicle, they know they can come to Garber Subaru Rochester. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve New York drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Irondequoit, Rochester and Penfield with sales, selection, service, financing, and much more.
From browsing our showroom for options that fit your lifestyle to connecting you to the right Subaru model and finalizing the buying process, we can guide you through it all at your pace. Our sales team gives you the freedom to explore vehicles and learn more by providing all the relevant information, while our finance team is able to provide clear information on payment, and our service and parts teams can help keep your Subaru Forester, Crosstrek, Outback?, Impreza or Ascent running at its best. With this type of care, you can be confident that we're the place to take care of all your automotive needs.
See what a difference topnotch customer service can make on your vehicle-shopping journey. Stop by and visit us in Webster NY. We're conveniently located for the entire Irondequoit, Rochester and Penfield area and we look forward to helping you revolutionize your entire car-shopping experience. Let our teams of automotive experts answer all your questions and work with you towards getting the vehicle and the finance plan of your dreams.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday 7:30 AM - 1:00 PM
Filter Reviews by Keyword
By Type
Showing 729 reviews
June 29, 2021
I recently purchased a 2021 chevrolet colorado the sales associate name was Patrick Pacitti you could not ask for a more complete associate. He respectfully answered all my questions and made numerous sugge associate name was Patrick Pacitti you could not ask for a more complete associate. He respectfully answered all my questions and made numerous suggestions some I went with some I didn't, I never felt any pressure. Patrick and the finance team are first class I will definetly recomend to friends and family in the future More
by tduttinger
Employees Worked With
Jason Democker, Pat Pacitti
June 08, 2021
Great experience with every member of staff. Paul was perfect, he was the best salesman I have ever met. I would highly recommend this dealership and Surbaru. perfect, he was the best salesman I have ever met. I would highly recommend this dealership and Surbaru. More
by mark.houser
Employees Worked With
Bruce Winner, Dean Wallace, Paul Switzer
June 06, 2021
*Edit Update*Spoke with the sales manager and went over *Edit Update* Spoke with the sales manager and went over what happened. Jeff has taken our concerns seriously and has offered his apology along with *Edit Update* Spoke with the sales manager and went over what happened. Jeff has taken our concerns seriously and has offered his apology along with providing an adequate. I have updated this from a 1 star to a 3 star review because of, what I feel, was a sincere apology. More
by Easonc23
Employees Worked With
Ryan Witter 5*, Todd Yarton
May 01, 2021
The staff stayed past closing time both nights to accommodate me because of my work schedule. Excellent service, quick process and friendly staff. Ask for Cleason Leasure! accommodate me because of my work schedule. Excellent service, quick process and friendly staff. Ask for Cleason Leasure! More
by Laurenmurray23
Employees Worked With
Bruce Winner, Cleason Leasure
April 08, 2021
I recently leased my second Subaru Forester from Garber Subaru and I worked with Paul Switzer. Paul did an outstanding job making the process easy and understandable. Yet again, I am thrilled with my exp Subaru and I worked with Paul Switzer. Paul did an outstanding job making the process easy and understandable. Yet again, I am thrilled with my experience dealing with him and very happy with my vehicle. More
by ggb
Employees Worked With
Paul Switzer
April 08, 2021
Excellent customer service. Great overview of car features. Very friendly and not pushy. Helped me make an informed decision. Knowledgeable in all aspects of our transaction. features. Very friendly and not pushy. Helped me make an informed decision. Knowledgeable in all aspects of our transaction. More
by Cathy
Employees Worked With
Jeff Fernandez, Paul Switzer
April 02, 2021
I have shopped at a much larger Chevy Dealer for my past two cars - I felt like in order to get the best deal I had to go to this large dealer. Of course this means I would need to set aside at least two fu two cars - I felt like in order to get the best deal I had to go to this large dealer. Of course this means I would need to set aside at least two full days and a lot of sitting around waiting. In addition, bringing my car in for any sort of maintenance was also an all day thing even with an appointment. This past car, I was so fed up that I decided to just check out another dealer. Phil Kunzer from Garber Chevrolet did not disappoint. Not only did I spend less than an hour in the dealership, I left with an amazing deal. Phil is very thorough and honest. It was such a pleasant experience. When I came back two days later it was again less than an hour to sign all the paperwork and leave with my car! More
by JLCave
Employees Worked With
Phil Kunzer, Rin Phillips
March 28, 2021
While leasing a vehicle for my first time here, Cleason Leasure made the process very simple and he was able to provide me with a great experience. Leasure made the process very simple and he was able to provide me with a great experience. More
by Alec B
Employees Worked With
Cleason Leasure
March 18, 2021
This was a great experience, it was Seamless , easy and This was a great experience, it was Seamless , easy and pleasant. I was able to get exactly the vehicle I wanted, it was set up and done in 2 days I This was a great experience, it was Seamless , easy and pleasant. I was able to get exactly the vehicle I wanted, it was set up and done in 2 days I was in my new Crosstrek. More
by poinsettia_five
Employees Worked With
Jason Democker, Bruce Winner, Dean Wallace
March 17, 2021
My experience with Garber Chevrolet Subaru was awesome! I drove from out of state to purchase a discontinued 2019 Chevy and my salesman Adam Baumgartner, came to finish the deal on his day off. I highly reco drove from out of state to purchase a discontinued 2019 Chevy and my salesman Adam Baumgartner, came to finish the deal on his day off. I highly recommend Adam, he is very professional, young and open minded. He went beyond his decision power, talking with his manager to satisfy my needs. If I was not 10 hours away, I would definitely buy again! Thanks again! More
by Catalin R
Employees Worked With
Joel Williams, Jason Democker, Adam Baumgartner, Jeff Knickerbocker, Rin Phillips
