Garber Subaru - Service Center

Staff was courteous and friendly. Service was done right and quickly. Waiting room was clean and comfortable Service was done right and quickly. Waiting room was clean and comfortable More

Much happier with Garber than previous owner. I’ve noticed that many of the folks awaiting for their cars were given complimentary car wash. That has never been offered to me and I’ve been a I’ve noticed that many of the folks awaiting for their cars were given complimentary car wash. That has never been offered to me and I’ve been a customer since 2019. More

Awesome service. They do the work promised and when a rattle followed the service, they fixed it no charge even if not sure it was related. They do the work promised and when a rattle followed the service, they fixed it no charge even if not sure it was related. More

Very friendly & efficient staff. Have been a customer for many years, going back to Doyle. Have been a customer for many years, going back to Doyle. More

The service was great knowledgeable and personable able to get right in brakes done well Jack MacDonald was appreciated to get right in brakes done well Jack MacDonald was appreciated More

As always, very friendly, knowledgeable and extremely helpful. Have been bringing my car to Subaru in Webster since it's purchase in 2011. Never any problems. helpful. Have been bringing my car to Subaru in Webster since it's purchase in 2011. Never any problems. More

Excellent service and friendly staff made this a great experience. Love my new tires and hoping to get as much mileage out of these as my originals. experience. Love my new tires and hoping to get as much mileage out of these as my originals. More

Great service, in and out real fast. Colin checked prices of headlights before doing the job. Like that they washed my car. That's an added plus, Colin checked prices of headlights before doing the job. Like that they washed my car. That's an added plus, More

The service was fast and right the first time. Battery died and got a jump to get to service center. They gave me loaner for overnight, and the problem was resolved the next afternoon. Battery died and got a jump to get to service center. They gave me loaner for overnight, and the problem was resolved the next afternoon. More

I gave 1 star because I couldn't give 0 stars. I waited 2.5 hrs and work on my car was never begun. Called to make an appt yesterday for new rear brakes and rotors. Ashley said that 9:30 AM would I waited 2.5 hrs and work on my car was never begun. Called to make an appt yesterday for new rear brakes and rotors. Ashley said that 9:30 AM would be the least busy time and that the job would take about 1 ½ hrs. Arrived today at 9:30 AM and Colin said that at least one person out in the shop did not show up today and that it would take longer for the job to get done than usual, but that I would have my car back at noon. Accepted loaner car and gave contact information. Had not heard anything by 11:45 AM so I returned and saw my car outside thinking that the work had been completed. Learned from Mike that my car had not yet been in for service and I then exploded. This was a real inconvenience for me. I will not return anytime soon, if at all. A $468.55 job was on the counter at 9:30 AM and was still there at noon. It is easy to blame Colin for not notifying me of the extreme backup of work and that it was not moving, but the issue today lies at the feet of the service manager Jordan. If Garber can’t staff technicians out in the shop, why are they allowing appts to be booked/overbooked? How about being upfront with the customer? There are other places that do the kind of work I need done. More