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Garden Grove Nissan

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.4
150 Reviews
With new ownership, new management, and updated facilities, Garden Grove Nissan is the premier destination for automotive services for Los Angeles, Anaheim, and Santa Ana area drivers. Whether you want a great deal on your next new or used car or you need service on your current model, we have you covered. Let us introduce you to our staff, show you some of our vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for.
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9222 Trask Ave

Garden Grove, CA

92844

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Showing 150 reviews

January 20, 2025

Wrong information drove back forth twice for them to do nothing and didn't explain properly and when I did tell them I was unhappy they said oh well no our problem take it up with corporate. Never have I e More

by Nicolemg17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark A
Report | Print
Jan 24, 2025 -

Garden Grove Nissan responded

Nicolemg17, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at (714) 537-0900 when you have an opportunity, and we will be more than happy to try and turn your experience around.

January 20, 2025

I had an appointment for an oil change and got my tires rotated today. David Flores was my service advisor and he got me back on the road in an hour. Quick service! Thank you! More

by dlee49er
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Flores
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Jan 24, 2025 -

Garden Grove Nissan responded

Hi Dlee49er, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 19, 2025

Very good services and nice people. Waiting time is not too long. Notifying customer is very clear More

by trinhvan2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Amaro, Jacob North
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Jan 21, 2025 -

Garden Grove Nissan responded

Trinhvan2000, thank you so much for the positive review!

January 19, 2025

The service department was excellent. They were really knowledgeable and helpful. DJ made my experience painless and quick. The clerk Tammy at the desk was very nice as well. Great exper More

by julioaespinoza91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donaldo j Castillo
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Jan 21, 2025 -

Garden Grove Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 19, 2025

El mejor equipo de servicio al cliente. Amable, respetuosa, respondio todas nuestra dudas y salimos satisfechos por la compra. More

by Lilian Diaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uba Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Garden Grove Nissan responded

Hi Lilian Diaz, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 19, 2025

Very friendly service advisors and updates are very good and timely delivery of car back after service. More

by Billarbab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dj
Report | Print
Jan 21, 2025 -

Garden Grove Nissan responded

Hello Billarbab, thank you; we appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

January 19, 2025

I had my car oil changed, but i requested a carwash and vacuum but they did not do it. And besides, the tire rotation costs $39.99 compared to other dealer locations, tire rotation is included for free More

by b.mahinay0209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob North
Report | Print
Jan 21, 2025 -

Garden Grove Nissan responded

Hi B.mahinay0209, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please don't hesitate to reach out if there's anything additional we can do for you.

January 18, 2025

Great service has a plan of Payment which is great when running in a budget . More

by Modestacamino74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob North
Report | Print
Jan 21, 2025 -

Garden Grove Nissan responded

Modestacamino74, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for the great review!

January 18, 2025

Great service and everyone is so welcome. Been coming here since 2021 no complaints at all More

by yrosas.17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob North
Report | Print
Jan 21, 2025 -

Garden Grove Nissan responded

Yrosas.17, thank you so much for the positive review!

January 17, 2025

DEL DEALER EXCELENTE SERVICIO DEL DEPARTAMENTO DE VENTAS PERO LA HENTE DE SERVICIO HOY ME DIERON UN PÉSIMO SERVICIO Y ATENCION More

by Roberto larios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob North
Report | Print
Jan 20, 2025 -

Garden Grove Nissan responded

Hola Roberto, soy el gerente de servicio, lamento tu experiencia por favor llámame para poder ayudarte con este inconveniente David Pastor (714)576-7567.

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