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Imperio Nissan - Service Center

Garden Grove, CA

4.4
144 Reviews

144 Reviews of Imperio Nissan - Service Center

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June 21, 2025

I was a walk in and there was no problem in helping me. And I didn't have to stay there all day,they did my oil change right Way Customer service was fantastic More

by linda551950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uba Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Antonio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Great dealer great customer service, would always recommend, keeps you updated with work being done More

by Tomantdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Flores
June 20, 2025

I've been a customer here for many years. Have had some good service techs, who are very much missed (Ben & Eduardo). I do keep coming back because they are friendly and quick. More

by pchinkson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
June 20, 2025

Customer service is always really nice never rude. Garden grove Nissan is by far the best experience. More

by Natalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oracio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Flores
June 20, 2025

Reliable, got everything done. Convenient, service recommendations sent via phone with videos and pics so easy to understand More

by Radb623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Flores
Jun 21, 2025 -

Garden Grove Nissan responded

Hi Radb623, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Garden Grove Nissan

June 19, 2025

Nissan dealership did a great job on my oil change as well as my tires rotation also to notify me of the recall customer server was in point and the job was done in a timely manner I would recommend this More

by sophiamiyaflores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Flores
Jun 21, 2025 -

Garden Grove Nissan responded

Hi Sophiamiyaflores, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Garden Grove Nissan

June 19, 2025

I always experienced excellent customer service when I take my vehicle in for oil change and inspection. Nissan Garden Grove employees take pride in their work. More

by danielmaestas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 21, 2025 -

Garden Grove Nissan responded

Hi Danielmaestas, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Garden Grove Nissan

June 19, 2025

Great dealership with excellent customer service! From the moment I arrived, everyone was friendly and greeted me right away. The whole process was smooth and efficient I was in and out very quickly More

by je11b
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Antonio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nam
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy
Jun 21, 2025 -

Garden Grove Nissan responded

Je11b, we are so pleased you enjoyed your visit to Garden Grove Nissan! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 18, 2025

When in the For a oil change but not even a good morning I get not friendly.and only because I didn’t get other service on my car they didn’t offer me if a wanted new filterair than they suggested More

by trigueros.nora70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jun 19, 2025 -

Garden Grove Nissan responded

Trigueros.nora70, we regret to hear that you had this experience with us. Please reach out to us at (714) 537-0900 so we may assist you in moving forward towards a resolution.

June 18, 2025

Job is done by promised time and my car is much cleaner than before. Advisor is super More

by Onggiac1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oracio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Garden Grove Nissan responded

Onggiac1, we are so pleased you enjoyed your visit to Garden Grove Nissan! We hope you have a great day!

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