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Imperio Nissan - Service Center

Garden Grove, CA

4.4
106 Reviews
Call Service Center (714) 515-5516

106 Reviews of Imperio Nissan - Service Center

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June 01, 2025

We got an oil change and the service was great and fast. I was also told I can go to any Nissan dealer for other services. More

by Ramon Zuniga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Flores 998088
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June 01, 2025

The service was great, will come back for future services at this dealership thank you More

by Mary8481
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ace Games
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June 01, 2025

I had bad experience with Donaldo. he is really bad costumer service and bad attitude. More

by kjbh80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donaldo Castillo
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May 27, 2025

Once again, they left dirty oil on the bottom of my frontier. It would only take an extra 10 minutes to clean it up properly. More

by Wagnerdave9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uba Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Garden Grove Nissan responded

Wagnerdave9, we regret to hear that you had this experience with us. Please reach out to us at (714) 537-0900 and ask for David Pastor i am the service manager so we may assist you in moving forward towards a resolution.

May 26, 2025

Amazing customer service, compared to the last nissan dealer i feel garden grove nissan really listens to my concerns and cares. I love that every time i get a service here they wash my car. More

by Mariah Vargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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May 30, 2025 -

Garden Grove Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 25, 2025

Excellent customer service. Very helpful, friendly and always quick with my service . Highly recommend 100 . More

by Ramona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daivid Flores
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May 31, 2025 -

Garden Grove Nissan responded

Hi Ramona, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Garden Grove Nissan

May 25, 2025

Donaldo castillo was very helpful and gave me the best advice and service he’s a cool guy More

by Humberto Arreola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uba Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Antonio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oracio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nazeli Ghermezian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Aguiar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Garden Grove Nissan responded

Hi Humberto, we greatly appreciate your high rating thank you!!

May 25, 2025

All the GG Nissan folks I reacted with were very friendly, made me feel welcome, and seemed to me to be very knowledgeable and efficient. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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May 31, 2025 -

Garden Grove Nissan responded

Hi Paul, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Garden Grove Nissan!

May 24, 2025

Excellent customer service and they have explained nicely everything. And they are polite and respectful More

by Jeanne Uwanyiligira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2025 -

Garden Grove Nissan responded

Hi Jeanne Uwanyiligira, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We hope you have a great day!

May 24, 2025

Nice place good waiting area real informative staff my car didn't get washed but it was all good would go back More

by Mrperror
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service fep
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May 25, 2025 -

Garden Grove Nissan responded

Hi Mrperror, we are so pleased you enjoyed your visit to Garden Grove Nissan! I apologize we didn't wash your car. I am Daviud Pastor the service manager please when you have time bring it back in any day and will wash it for you.

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