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Imperio Nissan - Service Center

Garden Grove, CA

4.4
144 Reviews

144 Reviews of Imperio Nissan - Service Center

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June 18, 2025

Very helpful and friendly. David explained the service my vehicle needed in detail and was very attentive. He made sure my wait was not too long and had my vehicle ready in les More

by jackieg7903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Flores
Jun 20, 2025 -

Garden Grove Nissan responded

Hello Jackieg7903, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Garden Grove Nissan!

June 18, 2025

Great service! Great customer service! Thank you Nissan. I will be back next time for my next appointment More

by Lizzyb1076
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Garden Grove Nissan responded

Hello Lizzyb1076, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

June 17, 2025

Overall service was great. But when I got the car back there was grease on the hood of the car. I thought the diagnostic was to be applied towards the service. More

by mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 19, 2025 -

Garden Grove Nissan responded

Hi Mary, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at (714) 537-0900 so we may assist you in moving forward towards a resolution.

June 16, 2025

Nissan garden grove maintenance team is well organized and does a really great job and their customer service is splendid as well More

by Thomas110murillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uba Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Antonio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Castillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Alvarado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Garden Grove Nissan responded

Hi Thomas110murillo, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations!

June 16, 2025

I came in for a routine oil change. I come from an hour away ran a few minutes late and they were understanding. Fast service, communicated effectively. Friendly staff. More

by slizbethibarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Flores
Jun 18, 2025 -

Garden Grove Nissan responded

Hello Slizbethibarra, thank you; we appreciate your feedback!

June 14, 2025

The service dept. does a great job getting your car out quickly when scheduling appointments. Thanks Daniel. More

by SoCalAbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in service.
Jun 18, 2025 -

Garden Grove Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 14, 2025

I think his name was David very good service man and they were fast that's what l like about them very good give them a 10 More

by lydiacarrion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David flores
Jun 18, 2025 -

Garden Grove Nissan responded

Lydiacarrion, we are so pleased you enjoyed your visit to Garden Grove Nissan!

June 14, 2025

Service is fast, staff is friendly, and free refreshments are provided while you wait. 10/10, would recommend this location. More

by Brandi Diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William D. Flores, Heidi Vasquez
Jun 18, 2025 -

Garden Grove Nissan responded

Brandi Diaz, reviews like this give us motivation and help us ensure we provide high-quality care.

June 13, 2025

I received a fast, professional service. The staff is friendly and attentive. Thank you for the cookies! More

by Kata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy
Jun 14, 2025 -

Garden Grove Nissan responded

Hi Kata, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We hope you have a great day!

June 13, 2025

Service was done well and in a timely manner. Staff were friendly. Thank you for a job well done. More

by tmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD
Jun 15, 2025 -

Garden Grove Nissan responded

Tmiller, we are so pleased you enjoyed your visit to Garden Grove Nissan! We hope to be of service to you again in the future. Best wishes, Garden Grove Nissan

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