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Imperio Nissan - Service Center

Garden Grove, CA

4.4
103 Reviews

103 Reviews of Imperio Nissan - Service Center

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March 02, 2025

Was recommended services I did not really need. If I actually need it then of course I would purchase but to just pitch me services to get a sale really isn’t it. It’s just me spending money to som More

by Diego verdin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uba Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oracio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nazeli Ghermezian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sowers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Aguiar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun Choi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Garden Grove Nissan responded

Diego Verdin, thank you for taking the time to leave us feedback about your experience with us. Here at Garden Grove Nissan, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (714) 537-0900 to discuss ways we can better serve you in the future.

March 02, 2025

Very nice people ! ! Great customer service !! David help us with all our problems !! Definitely will come back More

by Armando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Garden Grove Nissan responded

Hi Armando, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 02, 2025

Every time I come to get my car service I experience the best customer service. They explain the recommendations I may need for my car at the beginning and again at the end. More

by Maria
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Flores
Mar 08, 2025 -

Garden Grove Nissan responded

Hi Maria, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 01, 2025

Service is good, the price is higher compared with two years ago, increased too much More

by liwenzhe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel service department
Mar 08, 2025 -

Garden Grove Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

February 25, 2025

Excelente servicio lo Recomiendo estty satisfecho con su servicio buenos precios muy bonitos autos y muy buenos More

by lunamario464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uba Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Antonio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Garden Grove Nissan responded

Hi Lunamario464, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 24, 2025

DJ in service took care of me he was friendly and service done on time More

by dsoeffner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
Feb 27, 2025 -

Garden Grove Nissan responded

Dsoeffner, thank you so much for the positive review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 24, 2025

Very accommodating to my schedule of dropping off and picking up my vehicle for oil changes. More

by rollingrox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sowers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Garden Grove Nissan responded

Rollingrox, we are so pleased you enjoyed your visit to Garden Grove Nissan! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 22, 2025

Service was great. Good explanation of things that had to be done. Workers were very nice More

by Butterfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ace Games
Feb 26, 2025 -

Garden Grove Nissan responded

Butterfish, thank you so much for your high rating!

February 22, 2025

Cleanliness and overall the service is good, what I didn't like was the fact that they don't wash the car correctly before handing it back. In fact the other time I had brought it in for service they d More

by reynosojimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uba Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Garden Grove Nissan responded

Hi Reynosojimmy, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 22, 2025

Muy bueno y muy buena atencion al cliente excelente servicio y muy rapido gracias . Muy bien todo More

by corona7530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Feb 27, 2025 -

Garden Grove Nissan responded

Hi Corona7530, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!