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Imperio Nissan - Service Center

Garden Grove, CA

4.4
144 Reviews

144 Reviews of Imperio Nissan - Service Center

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June 12, 2025

Friendly, knowledgeable and attentive staff, clean environment. Starf was also quick to answer my questions and concerns More

by Sonthaily85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Flores
Jun 14, 2025 -

Garden Grove Nissan responded

Sonthaily85, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!

June 12, 2025

Ace never lets us down ! Keeps my car running perfectly … and the whole service dept is eager to help ! Thanks !! More

by dawni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ace
Jun 14, 2025 -

Garden Grove Nissan responded

Dawni, we are so pleased you enjoyed your visit to Garden Grove Nissan! We hope to be of service to you again in the future. Best wishes, Garden Grove Nissan

June 11, 2025

Went in for an oil change and completed the oil change to my liking and also got a complimentary car wash while at it More

by rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Flores
Jun 13, 2025 -

Garden Grove Nissan responded

Rich, we're so glad that we were able to go above and beyond your expectations!

June 11, 2025

They were fast and efficient. Very professional. The waiting room was pleasant and clean and provided coffee and water. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo
Jun 13, 2025 -

Garden Grove Nissan responded

Hi Me, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Garden Grove Nissan

June 10, 2025

They are very reliable and helpful. Make sure I’m always on time for Car Services. More

by Moneyoverlove323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Garden Grove Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 10, 2025

The staff was friendly but I felt like I received mediocre service. Took awhile to be checked in even though I was the only person waiting. When I picked up my car, I had to request to speak to someo More

by Sneenaldickens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employee name not provided
Jun 13, 2025 -

Garden Grove Nissan responded

Sneenaldickens, we regret to hear that you had this experience with us. Please reach out to us at (714) 537-0900 I am David Pastor the service manager please ask for me so we may assist you in moving forward towards a resolution.

June 09, 2025

The service was done quickly and the staff was courteous and professional, I will recommend this dealer to my family and friends. More

by thealee36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Servin
Jun 13, 2025 -

Garden Grove Nissan responded

Thealee36, thank you for the high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 09, 2025

Everything was great. Explained everything needed but not pushy. Gave us a coupon on price. Friendly service. More

by stephnjeffd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jun Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
Jun 13, 2025 -

Garden Grove Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 08, 2025

I'm a 75 years old and have been with Garden Grove Nissan for years. They are fast and helpful to me. More

by khong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Garden Grove Nissan responded

Khong, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for the recommendation, and have an amazing day!

Jun 13, 2025 -

khong responded

You're welcome.

June 07, 2025

Super quick and friendly service. The quick turn around is much appreciared! My appointed was at 7:15 AN and my 5000 mile service was done by 9 AM More

by domaof2
Service Time
Recommend Dealer
Yes
Employees Worked With
Service department should be listed above. Did not deal with anyone else
Jun 13, 2025 -

Garden Grove Nissan responded

Domaof2, thank you so much for the positive review!