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Imperio Nissan - Service Center

Garden Grove, CA

4.5
182 Reviews
Call Service Center (714) 515-5516

182 Reviews of Imperio Nissan - Service Center

Sort by
June 29, 2025

Bought both of my Vehicles From them and service dept helps with all Maintenance needs, Great Staff. More

by Ernest.ontiveros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Antonio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Aguiar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2025 -

Garden Grove Nissan responded

Hi Ernest.ontiveros, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Garden Grove Nissan

Jul 06, 2025 -

Ernest.ontiveros responded

Thank you guys fir being great.

June 28, 2025

service completed timely within expectation set before work starting. Honest with up selling of unnecessary repairs More

by OC Rogue owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Pastor
Report | Print
Jul 06, 2025 -

Garden Grove Nissan responded

Oc Rogue Owner, we are so pleased you enjoyed your visit to Garden Grove Nissan! We hope to be of service to you again in the future. Best wishes, Garden Grove Nissan

June 27, 2025

1st off the diagnosis to repairs. completion almost a week. lack of communication and someone scratched the car and the service manager failed to take accountability for the incident. More

by rlemusdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Sowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 25, 2025

Everyone is friendly and always greets everyone with a smile. They treat you like your family. Work is performed at a high standard. Do it right the first time. More

by Socal51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Amaro
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Jun 27, 2025 -

Garden Grove Nissan responded

Hi Socal51, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Garden Grove Nissan!

June 24, 2025

I brought my car in for maintenance and the customer service there was wonderful. especially the service advisor Ace who was patient with my concerns and reassured me that my car was in good hands. More

by natalietran800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ace Games
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Jun 26, 2025 -

Garden Grove Nissan responded

Hi Natalietran800, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Garden Grove Nissan

June 22, 2025

Quick and friendly customer service, handle with care and every step throughout the process is clear. More

by rcsoulnic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donaldo Castillo
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Jun 24, 2025 -

Garden Grove Nissan responded

Rcsoulnic, thank you so much for the positive review!

June 22, 2025

Transparent and easy communication for both sales and service. The Service was quicker than expected and the service manager and tech who helped did an awesome job in servicing my vehicle More

by ukiranb_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Flores
Report | Print
Jun 24, 2025 -

Garden Grove Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 22, 2025

I can’t say enough nice things about Garden Grove Nissan. Their customer service is hands down the best. More

by kerrylopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ace Games, David Pastor
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Jun 24, 2025 -

Garden Grove Nissan responded

Kerrylopez, we are so pleased you enjoyed your visit to Garden Grove Nissan!

June 21, 2025

Great dealer great customer service, would always recommend, keeps you updated with work being done More

by Tomantdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Flores
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Jun 25, 2025 -

Garden Grove Nissan responded

Tomantdon, thank you so much for your high rating!

June 21, 2025

I was a walk in and there was no problem in helping me. And I didn't have to stay there all day,they did my oil change right Way Customer service was fantastic More

by linda551950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uba Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Antonio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

Garden Grove Nissan responded

Hi Linda551950, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We hope you have a great day!

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