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Imperio Nissan - Service Center

Garden Grove, CA

4.4
92 Reviews
Call Service Center (714) 515-5516

92 Reviews of Imperio Nissan - Service Center

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January 20, 2025

I had an appointment for an oil change and got my tires rotated today. David Flores was my service advisor and he got me back on the road in an hour. Quick service! Thank you! More

by dlee49er
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Flores
Report | Print
Jan 24, 2025 -

Garden Grove Nissan responded

Hi Dlee49er, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 19, 2025

The service department was excellent. They were really knowledgeable and helpful. DJ made my experience painless and quick. The clerk Tammy at the desk was very nice as well. Great exper More

by julioaespinoza91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donaldo j Castillo
Report | Print
Jan 21, 2025 -

Garden Grove Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 19, 2025

Very good services and nice people. Waiting time is not too long. Notifying customer is very clear More

by trinhvan2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Amaro, Jacob North
Report | Print
Jan 21, 2025 -

Garden Grove Nissan responded

Trinhvan2000, thank you so much for the positive review!

January 19, 2025

Very friendly service advisors and updates are very good and timely delivery of car back after service. More

by Billarbab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dj
Report | Print
Jan 21, 2025 -

Garden Grove Nissan responded

Hello Billarbab, thank you; we appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

January 19, 2025

I had my car oil changed, but i requested a carwash and vacuum but they did not do it. And besides, the tire rotation costs $39.99 compared to other dealer locations, tire rotation is included for free More

by b.mahinay0209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob North
Report | Print
Jan 21, 2025 -

Garden Grove Nissan responded

Hi B.mahinay0209, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please don't hesitate to reach out if there's anything additional we can do for you.

January 18, 2025

Great service has a plan of Payment which is great when running in a budget . More

by Modestacamino74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob North
Report | Print
Jan 21, 2025 -

Garden Grove Nissan responded

Modestacamino74, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for the great review!

January 18, 2025

Great service and everyone is so welcome. Been coming here since 2021 no complaints at all More

by yrosas.17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob North
Report | Print
Jan 21, 2025 -

Garden Grove Nissan responded

Yrosas.17, thank you so much for the positive review!

January 17, 2025

GG Nissan staff is courteous and detailed in their customer service experience. A pleasure to work with caring individuals and service provided. Dealership at it’s best. More

by caseyatbat21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huy Nygun
Report | Print
Jan 20, 2025 -

Garden Grove Nissan responded

Hi Caseyatbat21, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! Thank you again for the great review!

January 17, 2025

DEL DEALER EXCELENTE SERVICIO DEL DEPARTAMENTO DE VENTAS PERO LA HENTE DE SERVICIO HOY ME DIERON UN PÉSIMO SERVICIO Y ATENCION More

by Roberto larios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob North
Report | Print
Jan 20, 2025 -

Garden Grove Nissan responded

Hola Roberto, soy el gerente de servicio, lamento tu experiencia por favor llámame para poder ayudarte con este inconveniente David Pastor (714)576-7567.

January 17, 2025

They are very good and they have good customer service. They try to meet all of your needs. More

by algonzalez2211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donaldo Castillo
Report | Print
Jan 20, 2025 -

Garden Grove Nissan responded

Algonzalez2211, we are so pleased you enjoyed your visit to Garden Grove Nissan! Thank you again for the great review!

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