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Imperio Nissan - Service Center

Garden Grove, CA

4.4
147 Reviews

147 Reviews of Imperio Nissan - Service Center

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February 24, 2025

DJ in service took care of me he was friendly and service done on time More

by dsoeffner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
Feb 27, 2025 -

Garden Grove Nissan responded

Dsoeffner, thank you so much for the positive review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 22, 2025

Muy bueno y muy buena atencion al cliente excelente servicio y muy rapido gracias . Muy bien todo More

by corona7530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Feb 27, 2025 -

Garden Grove Nissan responded

Hi Corona7530, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 22, 2025

My 1st time and no shuttles was available to bring me home? I'm about 10 minutes away. Also, website prices is not the same as the invoice that was showing I'm being charged for. No car wash either? More

by Charity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael- in service
Feb 27, 2025 -

Garden Grove Nissan responded

Charity, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to make this up to you. Please contact our manager at (714) 537-0900 so we can make your experience a positive one.

February 22, 2025

Cleanliness and overall the service is good, what I didn't like was the fact that they don't wash the car correctly before handing it back. In fact the other time I had brought it in for service they d More

by reynosojimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uba Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Garden Grove Nissan responded

Hi Reynosojimmy, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 22, 2025

I love the customer service and willing to work with me I will definitely go back . More

by ginakaton76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uba Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Antonio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Garden Grove Nissan responded

Hi Ginakaton76, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We hope you have a great day!

February 22, 2025

Service was great. Good explanation of things that had to be done. Workers were very nice More

by Butterfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ace Games
Feb 26, 2025 -

Garden Grove Nissan responded

Butterfish, thank you so much for your high rating!

February 21, 2025

Professional. Timing. Clear diagnosis was explained. I would come back for future work. Thank you David. More

by My
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David.
Feb 26, 2025 -

Garden Grove Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 21, 2025

Upon arrival at the Garden grove service department I was greeted politely and promptly.. my vehicle was immediately checked in, and I proceeded on to the lounge area . The service representative David infor More

by Kennardgivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William D Flores
Feb 26, 2025 -

Garden Grove Nissan responded

Hi Kennardgivan, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! Thank you again for the great review!

February 18, 2025

Because of the speedy and caring maintenance my Sentra recieved, I will continue to bring my vehicle to Nissan Garden Grove. More

by danielmaestas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Amaro
Feb 20, 2025 -

Garden Grove Nissan responded

Danielmaestas, thank you so much for your high rating! We hope to see you soon!

February 18, 2025

Staff very knowledgeable and helpful. Pretty quick service department. Everyone is nice. Waiting room with snacks too. I always go here to service my car More

by Shanna91864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ace Games and Heidi in billing
Feb 20, 2025 -

Garden Grove Nissan responded

Hi Shanna91864, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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