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Gardena Honda - Service Center

Gardena, CA

4.6
1,583 Reviews

1,583 Reviews of Gardena Honda - Service Center

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June 21, 2024

Communication was great and timing was nice as well . Angel helped a lot and was able with to get my car back same day More

by Dreshawn_marcell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Jun 25, 2024 -

Gardena Honda responded

Thank you for the positive feedback! We're thrilled to hear that Angel was able to assist you promptly and effectively. If you have any more questions or need further assistance, feel free to reach out. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 21, 2024

They work fast. Of course you pay for it. I needed the car fast so had to pay. Good to know it’s reliable again. More

by W Mernin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Lopez
Jun 25, 2024 -

Gardena Honda responded

Hi W, thank you for sharing your experience with us. We're glad to hear that we were able to help you quickly and that you found our service reliable. If you have any further feedback or questions, feel free to reach out. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 20, 2024

Good attention, good service, good personal and fair prices, and relieve in time thank you guys, speciality Anayanci More

by ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anayanci
Jun 21, 2024 -

Gardena Honda responded

Ray, we are thrilled to hear about your positive experience with our team! Providing excellent attention, service, and fair pricing is what we strive for. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 20, 2024

dealership does not care about customer after you finance or purchase the vehicle, very disappointed More

by RAYSANTOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
luis, julio
Jun 21, 2024 -

Gardena Honda responded

Ray, It's disappointing to see you've been dissatisfied with the service you've received since purchasing your vehicle. At your convenience, I'd like to learn more about where we've fallen short and get back to providing you with the 5-star service you deserve. Please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

June 20, 2024

I like the service how they treat me. And how they fix the the office More

by msantana6265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Jun 21, 2024 -

Gardena Honda responded

Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with us. We appreciate your support and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 20, 2024

Great service job done correctly and in a timely manner, I will bring my car back for future service and if I need to purchase a new vehicle, dealership was great. More

by Marc Turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Lopez was the service advisor and I not sure who the technician was that did the work.
Jun 21, 2024 -

Gardena Honda responded

Hi Marc, thank you for the positive feedback! We're delighted to hear that you were satisfied with our service and that you plan on returning for future needs. We appreciate your support and look forward to assisting you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 20, 2024

Service Advisor Anna was great! Very helpful and made the whole process very simple. Great experience getting my vehicle fixed. More

by Teresa C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
Jun 21, 2024 -

Gardena Honda responded

Hi Teresa! Thank you for sharing your positive experience with Anna. We're thrilled to hear that she was helpful and made the process simple for you. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 20, 2024

Great went in to check on my brakes and i though I had to pay for then to check but no brakes wasn't the problem ,so I didn't had to pay. More

by us1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jario
Jun 21, 2024 -

Gardena Honda responded

Thank you for sharing your experience with us! We're glad to hear that our team was able to quickly diagnose the issue with your brakes and save you from unnecessary costs. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 19, 2024

Art is a very good salesperson customer service wonderful service wonderful never takes long always satisfied More

by Art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Jun 20, 2024 -

Gardena Honda responded

Thank you so much, Art, for your kind words and for taking the time to share your experience with us! We are thrilled to hear that you consistently receive excellent service. Your feedback means the world to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 19, 2024

I’m glad to have my car serviced here. Very good customer service and may I say very fast too! More

by CARDENASJAZMIN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 20, 2024 -

Gardena Honda responded

Hi Jazmin, thank you so much for sharing your positive experience with us! We're thrilled to hear that you were satisfied with our customer service and the speed of our service. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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