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Gardena Honda - Service Center

Gardena, CA

4.6
1,637 Reviews
Call Service Center (424) 340-9300

1,637 Reviews of Gardena Honda - Service Center

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June 23, 2024

Dealership honored lithium free lifetime oil changes without any hassle or hustle to do more services. However my car leaks oil on ground and never did before. I will need to let them know this. Hope More

by david.totb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Cockerille
Report | Print
Jun 24, 2024 -

Gardena Honda responded

David, Thank you for bringing this to our attention. If you've not spoken with anybody about this yet, please call me directly at 424-340-9120 and I'll be happy to assist you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

June 23, 2024

A great experience and David Sanches was very helpful and and answered all my questions . More

by BYRON.GARCIA5454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Sanches
Report | Print
Jun 25, 2024 -

Gardena Honda responded

Byron, thank you for sharing your positive experience with us! We are thrilled to hear that David provided excellent service and addressed all your questions. If you ever need assistance in the future, feel free to reach out. We appreciate your feedback and look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 23, 2024

Service advisor was trying to get me to purchase service that was covered by my service plan. When I informed him if it he continued to insist that I was wrong. I asked for someone else to assist me and the More

by DCRq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jairo
Report | Print
Jun 24, 2024 -

Gardena Honda responded

It's disappointing to read about this negative interaction with your advisor. At your convenience, please call me directly at 424-340-9120, as I'd like to learn more about what transpired, so we can be sure to address this appropriately. I hope to hear from you soon. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

Jul 25, 2024 -

DCRq responded

Good afternoon, I have called your direct line on more than one occasion and I have not received a call back. I also left messages and I was told by the secretary and your assistant that I would receive a call back. It is now July 25th and I have yet to receive a call or response to my frustration with my past visit. Unfortunately, as a customer it does not feel like my patronage is important.

June 23, 2024

Fast and efficienct. Helpful and willing to accommodate a rideshare so I didn’t have to wait for the car. More

by EMILYLATINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jun 25, 2024 -

Gardena Honda responded

Emily, thank you for your kind words about our service. We're glad to hear that we could make your experience fast and efficient. We always strive to accommodate our customers' needs, and we appreciate your feedback. Looking forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 23, 2024

Best service ever ! ! Alexis is at great person and knows to always goes over to best ensure top elite services! More

by SHANTALDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Jun 25, 2024 -

Gardena Honda responded

Thank you so much for the kind words, Shantalda! We are thrilled to hear that you had such a positive experience with Alexis and our team. Providing top elite services is always our goal, and we appreciate your feedback. We look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 23, 2024

Very helpful and quick. They were able to address my needs in a timely fashion. More

by DANISE96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Report | Print
Jun 25, 2024 -

Gardena Honda responded

Hi Danise, thank you for your positive feedback! We're thrilled to hear that our team was able to assist you promptly. If you ever have any more needs in the future, please don't hesitate to reach out. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 22, 2024

I was told about a concern with my car (transmission) that, according to Mr. Baeza, should have been brought to my attention at my previous service. Something that serious should not be overlooked and fo More

by LOVEIZGOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
J. Baeza
Report | Print
Jul 03, 2024 -

Gardena Honda responded

It's important we are providing accurate service here, which is why this is disappointing to read. I understand you spoke with Mr. Bazea about this already, but should you like to discuss this any further, please call me directly at 424-340-9120. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

June 22, 2024

Quick service and great customer support from all of the staff. Will definitely come here again in the future More

by nursecamreon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anayanci Sandoval
Report | Print
Jun 25, 2024 -

Gardena Honda responded

Thank you for the glowing review! We're thrilled to hear that you had a positive experience with our team. We look forward to serving you again in the future. If you have any questions or need assistance, feel free to reach out. Thank you for choosing us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 22, 2024

Dale have a good customer service and a nice guy, will recommend to friends and relatives. More

by glennfaraon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Report | Print
Jun 25, 2024 -

Gardena Honda responded

Hi Glenn, thank you for taking the time to share your positive feedback about Dale's customer service. We're thrilled to hear that you had a great experience and would recommend us to your friends and relatives. We appreciate your support and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 22, 2024

My service experience was wonderful. Service manager Marvin scheduled my appointment for me. My service was completed in a timely manner at a fair price. They also conducted multi-point More

by lilyvillatoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Manager
Report | Print
Jun 25, 2024 -

Gardena Honda responded

Hi Lily, thank you so much for sharing your positive experience with us! We're thrilled to hear that Marvin provided excellent service and that your appointment was completed to your satisfaction. We're glad we could provide you with a thorough inspection at no additional cost. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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