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Gardena Honda - Service Center

Gardena, CA

4.6
1,606 Reviews
Call Service Center (424) 340-9300

1,606 Reviews of Gardena Honda - Service Center

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June 07, 2024

Had great service during my first visit to the service center, they took care of what I needed. More

by LT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
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Jun 10, 2024 -

Gardena Honda responded

Hi LT, thank you so much for sharing your positive experience with us at the service center! We're thrilled to hear that we were able to take care of everything you needed during your first visit. We truly appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 07, 2024

Everytime I take my car for service they always find something else wrong that cost more money and was never mentioned during previous inspeçtions. More

by PHALEYWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ana Sandoval
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Jun 18, 2024 -

Gardena Honda responded

Phaley, We work hard to provide quality and accurate service at each visit, which is why we'd like the opportunity to speak with you further about this concern and schedule an appointment for a time that's best for you. At your convenience, please call me directly at 424-340-9120. I look forward to hearing from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

June 07, 2024

They worked very well on my car and made it look super nice. Miguel was the guy who scheduled my appointment and he was super friendly and helpful. He fixed any issues I mentioned to him. More

by EMILYPINEDA02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
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Jun 10, 2024 -

Gardena Honda responded

Hi Emily! Thank you so much for sharing your positive experience with us. We're thrilled to hear that Miguel provided friendly and helpful service while working on your car. We strive to address all customer concerns and deliver exceptional results. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 07, 2024

Good service, attention, explicated, by you need more variation of cars,colors and sizes, thanks More

by JONYMARKIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio moncisbais , rommel tsuruta
Report | Print
Jun 10, 2024 -

Gardena Honda responded

Hi JONYMARKIM, thank you for your positive feedback and for highlighting our service and attention to detail. We appreciate your suggestion for more variety in cars, colors, and sizes. We will definitely take this into consideration to enhance our offerings. Thank you for choosing us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 06, 2024

I have been taking my Acura here for several years now. I have nothing negative to say. I see Jairo. Thank you for taking care of my car! More

by Vhuynh312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Report | Print
Jun 07, 2024 -

Gardena Honda responded

Hi Vhuynh312, thank you for your kind words! We're thrilled to hear that Jairo has provided you with excellent service for your Acura. We appreciate your loyalty and look forward to continuing to provide top-notch care for your vehicle. Thank you for choosing us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 06, 2024

Quick response. Always gets the job done within a day. However many employees tend to gossip about customers within ear shot. Very unprofessional More

by ARTFULDODGER.C2C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bad with names
Report | Print
Jun 13, 2024 -

Gardena Honda responded

We appreciate both your business and your feedback. You're absolutely correct, this is unprofessional and something we will be addressing our team about. Thank you for bringing this to our attention. We hope your Honda is treating you well and we're looking forward to seeing you here at your next visit. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

June 06, 2024

Alexis was very helpful. He was kind very professional and listen to my issue of my Ridgeline truck. Everyone else that was involved were all very professional very helpful a More

by cbullett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Jun 07, 2024 -

Gardena Honda responded

Hi Cbullett, thank you so much for taking the time to share your positive experience. We're thrilled to hear that Alexis and our team were able to provide you with exceptional service. We appreciate your recommendation and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 06, 2024

Everyone was nice service was great and time wise was not to bad overall I'm satisfied. More

by bishopmischelle8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember the name
Report | Print
Jun 07, 2024 -

Gardena Honda responded

Hi bishopmischelle8, thank you for the positive feedback! We're glad to hear that you had a great experience with us. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 05, 2024

Friendly environment, knowledgeable staffs, and quick service. I was so comfortable and satisfied as usual More

by Jason Ngo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Report | Print
Jun 06, 2024 -

Gardena Honda responded

Hi Jason, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our staff knowledgeable and enjoyed the friendly environment. We strive to provide quick service and ensure our customers are comfortable and satisfied. We look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 05, 2024

Met all expectations. Even though I have a closer dealership I come here and the other dealership I can even walk to 2 blocks away More

by ROBIN40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Report | Print
Jun 06, 2024 -

Gardena Honda responded

Robin, thank you so much for choosing to visit us despite having a closer dealership nearby. We are thrilled to hear that we were able to meet all your expectations. We appreciate your support and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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