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Gardena Honda - Service Center

Gardena, CA

4.6
1,607 Reviews
Call Service Center (424) 340-9300

1,607 Reviews of Gardena Honda - Service Center

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June 05, 2024

Met all expectations. Even though I have a closer dealership I come here and the other dealership I can even walk to 2 blocks away More

by ROBIN40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
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Jun 06, 2024 -

Gardena Honda responded

Robin, thank you so much for choosing to visit us despite having a closer dealership nearby. We are thrilled to hear that we were able to meet all your expectations. We appreciate your support and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 05, 2024

Celeste, Dale and Mike all made me feel like a valued customer! Outstanding customer service! More

by TOMIKEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste, Dale and Mike (Garcia)
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Jun 06, 2024 -

Gardena Honda responded

Hi Tomikeb! Thank you for taking the time to share your experience with us. We are thrilled to hear that Celeste, Dale, and Mike provided you with outstanding customer service. We appreciate your kind words and look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 05, 2024

Very accommodating. Excellent customer service skills. Very helpful easy to work with. Senior friendly recommend them highly More

by PHILLIPS8856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jario
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Jun 06, 2024 -

Gardena Honda responded

Thank you so much for your kind words, PHILLIPS8856! We're thrilled to hear that you found our customer service skills to be excellent and that you had a positive experience working with us. We truly appreciate your recommendation and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 05, 2024

Sales team said car had no problems. It had a leak which Maintenance refused to fix at first. Then i drove back down and proved it that the leak was there and finally they fixed it. L More

by JSACHS1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel, ryan, emilio,
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Jun 05, 2024 -

Gardena Honda responded

Your time is valuable and it should not have been wasted like this. We definitely could have been much more accommodating and we've already addressed this with our team. If you have any other issues with your vehicle, please call me directly at 424-340-9120 and I will be happy to assist you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

June 05, 2024

Jairo was so so great! Very helpful with what I needed and made sure it happened. More

by JOANNA.CASSASQUILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
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Jun 06, 2024 -

Gardena Honda responded

Hi Joanna! Thank you for taking the time to share your positive experience with Jairo. We are thrilled to hear that he was able to assist you effectively. If you have any more feedback or questions, feel free to reach out. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 05, 2024

Muy buen servicio rápido además muy amable la persona que me atendió. Yo lo recomiendo.. More

by peggymunozb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Quintanilla
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Jun 06, 2024 -

Gardena Honda responded

Hola Peggy, muchas gracias por tus amables palabras! Estamos encantados de saber que tuvo una gran experiencia con nuestro equipo. Brindar un servicio excelente es nuestra principal prioridad y nos alegra poder cumplir con sus expectativas. Apreciamos su recomendación y esperamos servirle nuevamente pronto! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

June 05, 2024

I like the customer service. I will definitely go back again in the future. I have other things to be fixed More

by h.stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
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Jun 06, 2024 -

Gardena Honda responded

Hi Stephanie, thank you for your kind words and for giving us a 5-star rating! We appreciate your feedback and look forward to serving you again in the future. Please let us know how we can assist with any other issues you may have. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 05, 2024

Absolutely amazing service I was in and out I was given all updates every step of the way More

by Aprildavischildcare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Jun 06, 2024 -

Gardena Honda responded

Thank you so much for your kind words, April! We strive to keep our clients informed and provide efficient service. We're thrilled to hear that you had a positive experience with us. If you ever need anything in the future, please don't hesitate to reach out. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 04, 2024

The service was very expedited. I ended spending more money than I budgeted for, because the service person recommended oil change and other maintenance services. He was very attent More

by KIAPPETIN1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Jauregui
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Jun 05, 2024 -

Gardena Honda responded

Hi KIAPPETIN1951, thank you for sharing your experience with us. We're glad to hear that our service was expedited and that our team member was attentive to your needs. We appreciate your feedback, and hope to see you again soon. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 04, 2024

I dont recommend nothing to people. Let folks figure it out there self. Most people go where its convenient. Nothing special about no dealership there all the same. More

by noemail20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marvin.
Report | Print
Jun 05, 2024 -

Gardena Honda responded

We appreciate your feedback and would like the opportunity to speak with you and learn more about where we fell short, as we're always looking to grow and improve as a dealership. When you have a moment, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

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