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Gardena Honda - Service Center

Gardena, CA

4.6
1,606 Reviews
Call Service Center (424) 340-9300

1,606 Reviews of Gardena Honda - Service Center

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June 03, 2024

The appointment was made and completed on the same day, which is outstanding in today’s environment. More

by thompson-beverly
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alexis was great and very informative.
Report | Print
Jun 04, 2024 -

Gardena Honda responded

Hi thompson-beverly, thank you for sharing your experience with us! We're thrilled to hear that we could accommodate your appointment on the same day. Providing efficient service is always our goal. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 03, 2024

Good and fast service. New facility with a nice waiting room. I waited on my car to be serviced More

by GENO105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Report | Print
Jun 04, 2024 -

Gardena Honda responded

Hi GENO105, thank you for taking the time to leave a positive review! We're glad to hear that you enjoyed our fast service and new facility. We strive to provide a comfortable waiting room for our customers. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 03, 2024

Very good service. Good people quick service good. Price lm very happy and satisfied with the service More

by MILTON.E.MARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Report | Print
Jun 04, 2024 -

Gardena Honda responded

Hi MILTON.E.MARTINEZ! Thank you for your kind words and 5-star rating! We're thrilled to hear that you had a positive experience with our team and that you're happy with the service and pricing. If you ever need anything else, feel free to reach out. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 03, 2024

Love the service and the people that work there they are very attentive and acknowledge More

by GARCIA1102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Report | Print
Jun 04, 2024 -

Gardena Honda responded

Hi GARCIA1102, thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 03, 2024

Great dealership they helped me when I thought I was out of luck. Appreciate y’all More

by S.JOHNSON6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Weldon
Report | Print
Jun 04, 2024 -

Gardena Honda responded

Hi S.JOHNSON6, thank you for sharing your positive experience with us! We are thrilled to hear that we were able to assist you when you needed it most. We truly value your feedback and appreciate your support. Let us know if there is anything else we can do for you in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 03, 2024

Prompt and courteous service. Art was very helpful explaining required services and all available options More

by rocoyt79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Report | Print
Jun 04, 2024 -

Gardena Honda responded

Hi rocoyt79, thank you for taking the time to leave us such a positive review! We're thrilled to hear that Art provided you with prompt and courteous service, as well as a thorough explanation of your options. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 03, 2024

The employees were great and they attended me quick didn’t have to wait. They made sure I was good More

by GILBERTREYES1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Baeza
Report | Print
Jun 04, 2024 -

Gardena Honda responded

Hi Gilbert, thank you for taking the time to share your experience with us! We're thrilled to hear that our team provided you with excellent service and made sure you were well taken care of. We appreciate your kind words and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 03, 2024

Love Gardena Honda. My family has been coming here since 2005. The staff is always very welcoming. More

by ITASTEJUSTLIKECANDY79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Jun 04, 2024 -

Gardena Honda responded

Hi ITASTEJUSTLIKECANDY79, thank you for your review! We're thrilled to hear that you and your family have been loyal customers since 2005. We strive to provide a welcoming environment for all our customers. We appreciate your feedback and look forward to serving you again soon. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 03, 2024

Service took a very long time. It was an oil change and recall. It took 3 hours More

by Susie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Great customer service
Report | Print
Jun 03, 2024 -

Gardena Honda responded

Susie, We appreciate your patience and your feedback. Basic services like an oil change should not take this long, which is why I'd like the opportunity to speak with you and learn more about when you stopped by. At your convenience, please call me directly at 424-340-9120. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

June 03, 2024

It’s very expensive compared to what other nearby Honda dealers are. They did not provide an accurate receipt when it was time to pay for the service, and Alexis was going back and forth with me about the More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis, Marvin
Report | Print
Jun 03, 2024 -

Gardena Honda responded

Maria, We appreciate you bringing these concerns to our attention and we're disappointed your service experience didn't go seamlessly. At your convenience, please call me directly at 424-340-9120, as I'd like to learn more about what transpired and help address these concerns. I look forward to speaking with you soon. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

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