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Gardena Honda - Service Center

Gardena, CA

4.6
1,534 Reviews
Call Service Center (424) 340-9300

1,534 Reviews of Gardena Honda - Service Center

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May 20, 2024

It’s always so busy but they still give good service. Jairo has been super helpful More

by RYORK11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Report | Print
May 21, 2024 -

Gardena Honda responded

Hi Ryork11, thank you for taking the time to leave your feedback. We're glad to hear that Jairo provided you with excellent service. We appreciate your understanding of the busy environment and hope to continue meeting your expectations during your future visits. Thank you for your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 20, 2024

Some of the personal that work as the customer service team can be very nice More

by bettyr84.br
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted
Report | Print
May 21, 2024 -

Gardena Honda responded

Betty, We appreciate both your business and your feedback. We see you left just a 3-star rating. If you have experienced any issues here and would like the opportunity to discuss them, please call me directly at 424-340-9120. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

May 20, 2024

Art helped me out from the start and did a great job communicating with me and helping out with service needed for my car to keep it running smoothly. I also appreciated him helping me a little with the More

by BRAXTONJHEARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Report | Print
May 21, 2024 -

Gardena Honda responded

Hi BRAXTONJHEARD, thank you so much for the kind words! We're thrilled to hear that Art provided excellent communication and service for your car. We always strive to make our customers happy and offer competitive pricing. We look forward to working with you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 20, 2024

The advisors were very helpful and communicative on keeping me up to date on my service More

by Saxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale, ana
Report | Print
May 21, 2024 -

Gardena Honda responded

Hi Saxx, thank you for taking the time to share your feedback with us. We are thrilled to hear that our advisors were able to provide you with helpful and communicative service. Keeping our customers informed is a top priority for us. We appreciate your support and look forward to serving you again soon. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 20, 2024

Art was very professional and I appreciated that. Art went over the RO in detail with me to be sure I knew what actions were taken . More

by JOSEPH_NAYLORII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Report | Print
May 21, 2024 -

Gardena Honda responded

Joseph, we're thrilled to hear that you had such a positive experience with Art! Providing thorough explanations and ensuring our customers are informed is a top priority for us. Thank you for taking the time to share your feedback, we truly appreciate it. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 19, 2024

Service appt was easy to make, service rep. diagnosed a problem I had with my car, fixed it and now my car runs better and uses less gas. More

by PALACIOSVT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sorry, don't remember
Report | Print
May 20, 2024 -

Gardena Honda responded

Hi Palacios, thank you for taking the time to share your experience with us. We're thrilled to hear that your service appointment was seamless and that your car is running better! We strive to provide top-notch service and are glad we could help improve your vehicle's performance. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 19, 2024

Very Professional, Friendly , Fair and caring staff. Art and Christian are very good and honest service technicians. More

by DHAMILTON0621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art and Christian
Report | Print
May 20, 2024 -

Gardena Honda responded

Thank you for your kind words, Dhamilton0621! We're thrilled to hear that you had such a positive experience with our staff, especially Art and Christian. Providing professional and honest service is always our top priority. We appreciate your feedback and look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 19, 2024

I arrived at 730am no appt, I was attended to within minutes, Arturo the service advisor was very professional, he told me it would take a couple hours and it did to diagnose.unfortunately the part m More

by Ida ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Report | Print
May 20, 2024 -

Gardena Honda responded

Hi Ida, thank you for sharing your experience with us! We're thrilled to hear that Arturo provided you with professional and efficient service. We appreciate your patience with the back-ordered part and are glad that Arturo kept you informed throughout the process. We look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 19, 2024

THE coffee machine broke down. No water for drinking. The new building seems very attrective and appealing I really enkoy sitting there waiting for my car. More

by JKSUTANTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IForgottenalready
Report | Print
May 29, 2024 -

Gardena Honda responded

We're happy to see you like our new and improved facility and we will make sure we have coffee and water for you and all of our guests at your next visit. We appreciate both your business and your feedback and we look forward to working together again in the future. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

May 18, 2024

service was quick and great , would recommend to anyone who wants good service on their vehicle , the people were friendly and I had a great experience . More

by alejandrochugue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Nguyen
Report | Print
May 20, 2024 -

Gardena Honda responded

Alejandro, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our service quick and great. Our team values providing friendly and top-notch service to all our customers. We appreciate your recommendation and look forward to serving you again. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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