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Gardena Honda - Service Center

Gardena, CA

4.6
1,537 Reviews
Call Service Center (424) 340-9300

1,537 Reviews of Gardena Honda - Service Center

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March 28, 2025

Excellent and appreciated Your staff at least Gardena is an amazing staff and deserves recognition More

by JOHNSONIVJAMES03
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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Mar 31, 2025 -

Gardena Honda responded

Thank you, Johnson! We're thrilled to hear about your positive experience with our team. They work hard to provide excellent service, and your recognition means a lot to us. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Mar 31, 2025 -

JOHNSONIVJAMES03 responded

I only spewk trith Shalom Elizabeth B.

March 27, 2025

It was like any other service center but Alexis got the wrong number so I waited 2 extra hours which had me mad(rightfully) He called and apologized so I give him credit for that but he also said "how wo More

by umbertorubio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis
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Mar 27, 2025 -

Gardena Honda responded

Umberto, This is discouraging to read. While glad you received an apology, there was no reason your advisor to continue on with the part about leaving a bad review. This is something we will be addressing and we appreciate you bringing this negative interaction to our attention. Should you like to discuss this or anything else further, please call me directly at 424-340-2190. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

March 27, 2025

Favorite dealer to come to I only bring my car to get serviced here nice and clean More

by ANTHONYCERVANTES433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
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Mar 28, 2025 -

Gardena Honda responded

Thanks for the awesome review, Anthony! We're thrilled to hear you enjoy our service and appreciate the cleanliness of our facility. Your satisfaction is our priority, and we look forward to keeping your car in top shape! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 26, 2025

El personal es muy amable,especialmente me toco con Alexis,el es muy amable,y me ayudo mucho . More

by gennierodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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Mar 28, 2025 -

Gardena Honda responded

Gracias por tus maravillosos comentarios, Gennie! Nos alegra saber que tuviste una excelente experiencia con nuestro amable personal, especialmente con Alexis. Tu apoyo es muy importante para nosotros y esperamos darte la bienvenida pronto. Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

March 26, 2025

Been going there for the last 8 years. Never had a bad experience.Love the customer service. I refer all my friends and Family More

by MSSHARM73.SW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
So sorry can't recall the gentleman Name. He was great though
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Mar 28, 2025 -

Gardena Honda responded

We're thrilled to hear you’ve enjoyed your visits over the years. Your support and referrals mean the world to us. We look forward to continuing to provide you and your loved ones with great experiences! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 26, 2025

Jerry Robles great rap listen Met my needs and worked with me was very patient More

by JULIERS111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
G Robles
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Mar 28, 2025 -

Gardena Honda responded

Thanks for the fantastic review! We're thrilled to hear that Jerry delivered a great experience and met your needs. Your feedback means a lot to us, and we're here to support you anytime! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 26, 2025

Not sure if they were supposed to check tire pressure. Had a pressure warning light come on the next day. More

by muma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Mar 27, 2025 -

Gardena Honda responded

This is definitely something that should have been checked. If this light is still on, please call me directly at 424-340-2190. Thank you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

March 25, 2025

Great customer service, quick and easy. Defenitly would keep coming back to this Honda service location. More

by GABRIELVO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Jauregui
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Mar 26, 2025 -

Gardena Honda responded

We're thrilled to hear you had a great experience with our customer service. Your loyalty means a lot to us, and we look forward to seeing you again soon. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 24, 2025

Great job with time and customer service. They were done in the time frame estimated. More

by deserine.estrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Mar 25, 2025 -

Gardena Honda responded

Thanks for the fantastic feedback, Deserine! We're thrilled to hear you had a positive experience with our timing and customer service. Your satisfaction means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 24, 2025

Fast and easy didn’t really had to wait that long. I would recommend even on busy days to come in for oil change More

by Joze fig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Mar 25, 2025 -

Gardena Honda responded

Joze, we’re thrilled to hear you had a fast and easy experience! Your recommendation means a lot to us, and we’re glad you found our service efficient even on busy days. Thanks for sharing your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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