Gardena Honda - Service Center

Oil change was done poorly received the car back and drove it about 20 miles until I realized it smelled a lot like oil. The oil cap wants out back on. I went back to get it redone. Once back on the fre drove it about 20 miles until I realized it smelled a lot like oil. The oil cap wants out back on. I went back to get it redone. Once back on the free way about another 30 miles where the bottom aluminum cover flew from under the car. The cover was only being held by zip ties. I was never consulted that it should’ve been replaced or removed completely. Very disappointed. Fixed one mistake to create another. Traumatized by these events and will not be returning for any services in the future. More

Efficient Helpful Professional Updates good Explanations good Phone rep/floor rep/mechanics/accounting/ Checkout/release all good good Explanations good Phone rep/floor rep/mechanics/accounting/ Checkout/release all good More

Service Agent, Bruce (? ) assisted me, he was very helpful and worked above and beyond to assist with turning the alarm sensitivity down of my car. ) assisted me, he was very helpful and worked above and beyond to assist with turning the alarm sensitivity down of my car. More

Very nice people. They follow up pretty consistently that you have an appointment coming up. They are very attentive when you get there. Only issue I have is that I’ve They follow up pretty consistently that you have an appointment coming up. They are very attentive when you get there. Only issue I have is that I’ve been up there about four times and they can never identify the problem with my vehicle. More

Dissatisfied about the service in regards to having driven only 2500 miles since purchasing my 2021 HRV. I was charged for major maintenance visit. driven only 2500 miles since purchasing my 2021 HRV. I was charged for major maintenance visit. More

The service center is relatively expensive with limited service capabilities. Sometimes I get contrasting guidance from different reps. However, they do offer a Uber ride while your vehicle is being se service capabilities. Sometimes I get contrasting guidance from different reps. However, they do offer a Uber ride while your vehicle is being serviced. More

Excellent service on every visit! Staff is always friendly and ready to assist with my vehicle needs. Staff is always friendly and ready to assist with my vehicle needs. More

This dealership was clean, friendly and efficient. Staff was courteous and quality work was performed. Staff was courteous and quality work was performed. More

I absolutely love this dealership. I brought my car from here and been coming back every since. I brought my car from here and been coming back every since. More

I called Jairo Baeza @ my engine jolting when starting, Jairo handled several problems right away. So far, My vehicle runs great 👍 Jairo handled several problems right away. So far, My vehicle runs great 👍 More