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Gardena Honda - Service Center

Gardena, CA

4.6
1,620 Reviews

1,620 Reviews of Gardena Honda - Service Center

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April 24, 2024

I am not happy with this dealership they sold me a lemon I have not enjoy my car it been in the shop six times More

by DEBORAHDOUGLAS461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marvin
Apr 30, 2024 -

Gardena Honda responded

Deborah, We're discouraged to see you are dissatisfied and you're having continuous issues with your vehicle. I've made multiple attempts to reach you to discuss this further. At your earliest convenience, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

April 24, 2024

We had a great and helpful experience with the salesperson and the finance manager. Gardena Honda was able to work with our circumstances. I would recommend Gardena Honda for their professional cu More

by NELA1119.CS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica and Rommel Tsuruta
Apr 25, 2024 -

Gardena Honda responded

Hi NELA1119.CS, thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our team was able to provide you with great customer service and work with your circumstances. We appreciate your recommendation and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 24, 2024

I had a great experience with the service team. I was greeted very friendly and given expectation with how long my service would take. The waiting area is great and the service rep kept in contact. More

by ERLIN.MARTINEZ06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Quintanilla
Apr 25, 2024 -

Gardena Honda responded

Hi Erlin, thank you for sharing your positive experience with our service team! We're thrilled to hear that you felt welcomed and informed throughout your visit. We appreciate your feedback and look forward to welcoming you back in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 24, 2024

The entire process from the initial estimate to the completion of the service was handled in a timely and professional manner. More

by Charles Gates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Jauregui
Apr 25, 2024 -

Gardena Honda responded

Hi Charles, thank you for your kind words! We are thrilled to hear that you had a positive experience with our team. Providing timely and professional service is always our top priority. We appreciate your feedback and hope to work with you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 24, 2024

Service is good & they are attentive. But as far as my concern if you sent your car to service dealer like Honda for oil change,maybe it’s needed to check every fluid/oil in the engine, n More

by DPCALILUNG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no need
Apr 25, 2024 -

Gardena Honda responded

Thank you for bringing these questions to our attention. When you have an opportunity to speak, I'd like to help answer them for you. You can call me directly at 424-340-9120. I look forward to hearing from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

April 23, 2024

Service was great and prompt, Alexis and Mike had great customer service. Very Knowledgeable about cars. More

by SHARRAE85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Apr 24, 2024 -

Gardena Honda responded

Hi Sharron, thank you for taking the time to share your positive experience with us! We're thrilled to hear that Alexis and Mike provided you with excellent customer service and valuable knowledge. We appreciate your feedback and hope to serve you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 23, 2024

Thank you so much and I will recommend my friends and relatives to do a service once again a million of thanks More

by SBDANGELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t remember the guy assisting on that day
Apr 24, 2024 -

Gardena Honda responded

Thank you for your kind words, SBDANGELS! We are thrilled to hear that you had a great experience with our service. We truly appreciate your recommendation and look forward to serving you, your friends, and relatives again in the future. Thank you for choosing us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 22, 2024

Great customer service! ! Art was very informative and gave great advice on services needed!! Fast & Friendly check out More

by glockert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Apr 23, 2024 -

Gardena Honda responded

Thank you for the kind words, glockert! We're thrilled to hear that Art provided you with informative and helpful service. We strive to make every customer experience fast and friendly, and we're glad to hear we hit the mark with you. We appreciate your feedback and look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 22, 2024

Great dealership! I tell all my friends and family to go here. Will be back soon! More

by cloud1kdc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Cockerille
Apr 23, 2024 -

Gardena Honda responded

Hi cloud1kdc, thank you so much for your kind words! We are thrilled to hear that you had a great experience at our dealership and that you plan on returning. We appreciate you spreading the word to your friends and family. See you soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 22, 2024

Very friendly and courteous staff. Exceptional service by Mr. Will. Will be coming there for all services. More

by Sangeetha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Apr 23, 2024 -

Gardena Honda responded

Hi Sangeetha, thank you for your kind words about our staff! We're thrilled to hear about your exceptional experience with us. We look forward to serving you for all your future needs. Thank you for choosing us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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