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Gardena Honda - Service Center

Gardena, CA

4.6
1,570 Reviews
Call Service Center (424) 340-9300

1,570 Reviews of Gardena Honda - Service Center

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March 31, 2024

service advisors ensure customer gets best deals on repairs and don't try to up-sell on unneeded services More

by brupot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sorry i don't remember nice lady's name
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Apr 01, 2024 -

Gardena Honda responded

Hi brupot, thank you for taking the time to share your positive experience with our team. We strive to provide excellent service and transparency in all interactions with our customers. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 31, 2024

Smooth visit. Ana provided excellent customer service. Ana was excellent. She provided detailed information and recommendations. She made the visit pleasant. More

by alejandra.bautista1120
Recommend Dealer
Yes
Employees Worked With
Ana
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Jul 08, 2024 -

Gardena Honda responded

We're thrilled to hear your visit went smoothly, Alejandra! We are so lucky to have Ana on our team and we'll be sure to pass along your stellar rating. Don't hesitate to reach out if there's anything else we can assist with. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 31, 2024

I filled out the survey yesterday I enjoyed going to this dealership because the staff was friendly and the service was faster than expected More

by MEGAMAN0809
Recommend Dealer
Yes
Employees Worked With
Benny Nguyen
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Jul 11, 2024 -

Gardena Honda responded

It's great to see you received both prompt and quality service here. Thanks for both your business and your feedback, and we hope to work together again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 30, 2024

Great place to get your car serviced , simple nd easy . Would def get my car serviced there again . Good experience overall More

by alejandrochugue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale C
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Apr 01, 2024 -

Gardena Honda responded

Hi Alejandro, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our service simple and easy. We appreciate your feedback and look forward to servicing your car again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 29, 2024

I’m extremely pleased with how the dealership handled this recent situation with my vehicle. Customer service was excellent. More

by WILLIE.MCMAHON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anayanci , Marvin
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Apr 01, 2024 -

Gardena Honda responded

Hi Willie, thank you for sharing your positive experience with us. We're thrilled to hear that you found our customer service to be excellent. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 29, 2024

Wonderful and fast service. Great treats I don't have more to say at this time More

by ayspencer56
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
Jul 08, 2024 -

Gardena Honda responded

Thank you for choosing Gardena Honda! We're so proud of our team for ensuring you left with a smile on your face. Until next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 28, 2024

Everything top to bottom. Fantastic! Marvin takes care of business with a direct, no nonsense approach. Much appreciated. More

by CAREERDEATH
Recommend Dealer
Yes
Employees Worked With
Marvin
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Mar 29, 2024 -

Gardena Honda responded

Hi CAREERDEATH, thank you so much for the glowing review! We're thrilled to hear that Marvin's direct approach resonated with you. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 27, 2024

excellent service Mike went above and beyond to give the best service possible very knowledgeable More

by jazzie
Recommend Dealer
Yes
Employees Worked With
Mike Garcia
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Mar 27, 2024 -

jazzie responded

Mike Garcia is very knowledgeable and provided excellent service installing a security alarm in my 2024 Honda Pilot.

Mar 29, 2024 -

Gardena Honda responded

Jazzie, thank you for taking the time to leave such a positive review! We are thrilled to hear that Mike provided excellent service and went above and beyond for you. We truly appreciate your kind words and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 27, 2024

It was good experience Alexis was professional and explained the work that was done & car was ready within 2 hours More

by dmartinez2270
Recommend Dealer
Yes
Employees Worked With
Alexis
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Jul 22, 2024 -

Gardena Honda responded

Thank you for sharing your stellar rating! We're so proud of Alexis and our team for delivering a quick and seamless service visit. Until next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 27, 2024

Good, except for process throughout (as i was waiting) there was zero communication He said 5 hours out was passed 6 hours More

by LALOGR81
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Jul 08, 2024 -

Gardena Honda responded

We appreciate both your patience and your feedback. If services are going to take longer than expected, we must do a better job of informing guests of that. We will be sure to address this with our team and we look forward to completing services in a more timely manner at your next visit. See you then. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

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