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Gardena Honda - Service Center

Gardena, CA

4.6
1,566 Reviews
Call Service Center (424) 340-9300

1,566 Reviews of Gardena Honda - Service Center

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March 20, 2024

I had an exceptional service experience at the dealership. The staff was attentive and knowledgeable, addressing all my concerns promptly. The process was transparent, and they went above and beyo More

by ingridcano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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Mar 21, 2024 -

Gardena Honda responded

Ingrid, thank you for sharing your positive experience at our dealership! We are thrilled to hear that you found our staff attentive, knowledgeable, and customer-oriented. Transparency and satisfaction are key priorities for us, and we are glad to hear that you had a great experience. Thank you for choosing us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 20, 2024

The service was great as always. It’s always a pleasure to get my car serviced at this location More

by Hilda Vargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerrero
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Mar 21, 2024 -

Gardena Honda responded

Hi Hilda, thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. It's always a pleasure to serve you. We look forward to seeing you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 20, 2024

Derive advisor Dale Cockerille is one of the best knowledgeable Advisor you can have at Gardena Honda , I am very satisfied with my service More

by startekracer501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Cockerille
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Mar 21, 2024 -

Gardena Honda responded

Hi startekracer501, thank you for sharing your positive experience with Dale! We're thrilled to hear that you were satisfied with the service provided. If you have any further feedback or questions, feel free to reach out to us. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 19, 2024

The service was good and the service representative was friendly I will definitely go back to the dealership. More

by GMacklemore1
Recommend Dealer
Yes
Employees Worked With
I think Chris ?
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Mar 20, 2024 -

Gardena Honda responded

Hi GMacklemore1, thank you for the kind words! We're thrilled to hear that you had a positive experience. If you ever need anything else, feel free to reach out. Until next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 19, 2024

The service was fast and friendly So far so good. This is my new dealership More

by GMacklemore1
Recommend Dealer
Yes
Employees Worked With
Cristian
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Mar 20, 2024 -

Gardena Honda responded

Hi GMacklemore1, thank you for the kind words! We're thrilled to hear that you had a positive experience with our dealership. If you ever need anything else, feel free to reach out. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 18, 2024

Awesome Staff was professional and friendly Gardena Honda is going in the right direction towards customer serviced More

by cbu26
Recommend Dealer
Yes
Employees Worked With
Arturo
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Mar 19, 2024 -

Gardena Honda responded

Thank you for the glowing review, cbu26! We're thrilled to hear that you had a positive experience with our staff at Gardena Honda. Providing exceptional customer service is our top priority, and we're glad to know that you felt well taken care of. We appreciate your feedback and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 17, 2024

Very kind and helpful staff. My only mild complaint was that I had to wait outside for about 15 minutes after my appointment time before they brought me in to start the service, More

by Jane
Recommend Dealer
Yes
Employees Worked With
Jairo I think
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Mar 18, 2024 -

Gardena Honda responded

Jane We're happy to see our team was kind and helpful. We appreciate the feedback regarding your wait. This is definitely something we will be sure to address, as we always want to be accommodating our guests in as timely a manner as possible. We hope your vehicle is running like new again and we look forward to providing you with a 5-star experience here at your next visit. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 16, 2024

Arturo is always courteous and professional. That's it The work is a little expensive Cannot afford More

by Lashawnford35
Recommend Dealer
Yes
Employees Worked With
Arturo service advisor
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Jul 15, 2024 -

Gardena Honda responded

We're happy to see that Arturo always takes great care of you. We'll be sure to share this positive feedback with him and we hope to work together again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 14, 2024

Excellent service . I’ll definitely go back to this dealership . Chris was very helpful. Thanks More

by Nan_ontis17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Mar 15, 2024 -

Gardena Honda responded

Hi Nan_ontis17, thank you for taking the time to leave us such a positive review! We're thrilled to hear that you had an excellent experience at our dealership and that Chris was able to provide you with great service. We look forward to welcoming you back in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 13, 2024

I was assisted by Anna and she was very personable and extremely helpful especially since I was coordinating everything from long distance. Upon receiving the car via tow, she continued to provide updates More

by cywalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unk
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Mar 14, 2024 -

Gardena Honda responded

Hi Cy, thank you for taking the time to share your positive experience with Anna! We're thrilled to hear that she provided excellent service and kept you informed every step of the way. We appreciate your feedback and look forward to assisting you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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